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Government · head to head

Clariti vs Springbrook Software

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Rated
-
Full reviewWebsite
Springbrook Software logo

Springbrook Software

Government

Cloud ERP built only for small and mid-sized local governments and utility districts

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; Springbrook Software nothing is publicly priced, and public sector quotes bundle licence, implementation and conversion so tightly that comparing two vendors requires a formal procurement.
  • They diverge on capability: Clariti covers Permitting workflows, Springbrook Software covers Cirrus cloud platform.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Clariti and Springbrook Software actually diverge.

Attributes where Clariti and Springbrook Software differ
AttributeClaritiSpringbrook Software
PlatformsWeb, iOS, AndroidWeb

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in Springbrook Software

  • Cirrus cloud platform
  • Fund accounting
  • Utility billing
  • Payroll and human resources
  • Cashless payments
  • Permitting and land management

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot Springbrook Software
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot Springbrook Software
  • A county needing configurable workflows across permits, licensing and code enforcementnot Springbrook Software
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot Springbrook Software

Springbrook Software

  • A city of a few thousand residents retiring an on-premises finance server nobody on staff can maintainnot Clariti
  • A water and sewer district needing meter-based utility billing tied directly to the general ledgernot Clariti
  • A town that must produce GASB-compliant annual financial reports without a full-time systems accountantnot Clariti
  • Adding online resident payment for utility bills and licences without integrating a third-party gateway by handnot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

Springbrook Software

  • Nothing is publicly priced, and public sector quotes bundle licence, implementation and conversion so tightly that comparing two vendors requires a formal procurement.
  • It is scoped for small and mid-sized agencies, so grant accounting, capital project tracking and human resources depth fall short for larger cities.
  • Data conversion from a legacy municipal system is the largest risk and cost in the project, and historical utility billing data in particular frequently converts badly.
  • The integration list is short compared with entrenched public sector vendors, so agencies already committed to a large incumbent ecosystem will have gaps to bridge.
  • Being cloud-native means the agency cannot defer upgrades, which is an advantage for security but removes control over timing from finance teams working to a fiscal calendar.

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

Springbrook Software

On request
  • Springbrook Cirrus$undefined/year
    • Cloud ERP for local government
    • Priced by population, module selection and user count
    • Implementation, data conversion and training quoted separately

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Choose Springbrook Software if

  • You need cirrus cloud platform.
  • You also want fund accounting.
Springbrook Software review

Questions people ask

Is Clariti or Springbrook Software better?
Neither clearly leads. Clariti starts at On request and Springbrook Software at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or Springbrook Software?
Clariti starts at On request and Springbrook Software at On request.
Does Clariti or Springbrook Software run on more platforms?
Clariti runs on Web, iOS, Android. Springbrook Software runs on Web.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what Springbrook Software is typically brought in for.
What can Clariti do that Springbrook Software cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. Springbrook Software covers Cirrus cloud platform, Fund accounting, Utility billing, Payroll and human resources.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

Springbrook Software: Who is Springbrook for?

Small and mid-sized cities, towns, water and sewer agencies and special districts, not counties or states.

Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

Springbrook Software: Is Cirrus really cloud-native?

Yes, it is a multi-tenant rebuild rather than a hosted version of the older client-server product, which is the main reason agencies switch to it.

Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

Springbrook Software: Is pricing published?

No. Local government ERP is quoted through procurement, bundling licence, implementation and data conversion.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

Springbrook Software: What is the hardest part of implementation?

Converting historical data, particularly utility billing history, from the outgoing system.

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