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Beauty & Salon · head to head

Insight Salon Software vs Zenoti

Insight Salon Software logo

Insight Salon Software

Beauty & Salon

Intelligent salon management with deep analytics

From
$40/month
Rated
-
Zenoti logo

Zenoti

Scheduling & Booking

Enterprise spa and salon software

From
$200/month
Rated
-

The short version

  • Each has a real cost: Insight Salon Software cloud plans are login limited even at the top tier: Enterprise Premium Cloud is $250 a month for up to 8,000 SMS messages and only 5 logins; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • They diverge on capability: Insight Salon Software covers Client management, Zenoti covers Inventory management.

Where they differ

Only the attributes on which Insight Salon Software and Zenoti actually diverge.

Attributes where Insight Salon Software and Zenoti differ
AttributeInsight Salon SoftwareZenoti
Starting price$40/month$200/month
CategoryBeauty & SalonScheduling & Booking
Founded20122010

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android, Api), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Insight Salon Software

  • Client management
  • Staff scheduling
  • Advanced analytics
  • Revenue tracking
  • Performance metrics
  • Square
  • Google Calendar
  • Facebook

Only in Zenoti

  • Inventory management
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence
  • QuickBooks
  • Xero
  • Constant Contact

Both cover

  • Appointment booking
  • Marketing automation
  • Point of sale
  • Stripe
  • PayPal
  • Mailchimp
  • GDPR compliant
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Insight Salon Software

  • Running point of sale and scheduling for a salon or spanot Zenoti
  • Sending automated two way SMS appointment reminders to clientsnot Zenoti

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Insight Salon Software
  • Centralising appointment booking, point of sale and inventory across sitesnot Insight Salon Software
  • Managing memberships, packages and customer marketing for large operatorsnot Insight Salon Software

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Insight Salon Software

  • Cloud plans are login limited even at the top tier: Enterprise Premium Cloud is $250 a month for up to 8,000 SMS messages and only 5 logins
  • Premium Cloud's two way SMS is capped per tier, from 500 messages a month on Solo up to 8,000 on Enterprise
  • The installed one time purchase version only includes free software upgrades for 1 year, after which upgrades are not covered
  • Multi-year pre-purchase discounts of 10, 15 and 20 percent require paying 1, 2 or 3 years upfront

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Insight Salon Software

$40/month
  • Starter$40/month
    • Appointment scheduling
    • Client management
    • Basic analytics
  • Professional$70/month
    • Everything in Starter
    • Advanced analytics
    • Staff performance tracking
  • Enterprise$120/month
    • Everything in Professional
    • Multi-location analytics
    • Custom reports

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Insight Salon Software if

  • You need client management.
  • You work on Web, Ios, Android, Api.
  • You also want staff scheduling.

Choose Zenoti if

  • You need inventory management.
  • You work on Web, Ios, Android, Api.
  • You also want employee management.

Questions people ask

Is Insight Salon Software or Zenoti better?
Neither clearly leads. Insight Salon Software starts at $40/month and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Insight Salon Software or Zenoti?
Insight Salon Software starts at $40/month and Zenoti at $200/month.
Does Insight Salon Software or Zenoti run on more platforms?
Both run on Web, Ios, Android, Api, so platform support will not decide this one for you.
What is Insight Salon Software best used for?
Insight Salon Software is most often used for running point of sale and scheduling for a salon or spa, sending automated two way sms appointment reminders to clients. Of those, running point of sale and scheduling for a salon or spa and sending automated two way sms appointment reminders to clients are not what Zenoti is typically brought in for.
What can Insight Salon Software do that Zenoti cannot?
Insight Salon Software covers Client management, Staff scheduling, Advanced analytics, Revenue tracking. Zenoti covers Inventory management, Employee management, Membership management, Gift cards. Both handle Appointment booking, Marketing automation, Point of sale, Stripe.

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