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Beauty & Salon · head to head

Kitomba vs Zenoti

Kitomba logo

Kitomba

Beauty & Salon

Salon software from New Zealand

From
79/month
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Scheduling & Booking

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Kitomba no plan price is published; pricing depends on package, features and staff count and is only given after a demo and a discovery call with a Kitomba consultant; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • They diverge on capability: Kitomba covers Stock management, Zenoti covers Inventory management.

Where they differ

Only the attributes on which Kitomba and Zenoti actually diverge.

Attributes where Kitomba and Zenoti differ
AttributeKitombaZenoti
Starting price79/month$200/month
PlatformsWeb, Ios, AndroidWeb, Ios, Android, Api
CategoryBeauty & SalonScheduling & Booking
Founded20012010

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Kitomba

  • Stock management
  • Client management
  • Marketing tools
  • Business analytics
  • Mobile apps
  • Online booking
  • MYOB
  • Tyro

Only in Zenoti

  • Inventory management
  • Marketing automation
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence
  • QuickBooks
  • Mailchimp

Both cover

  • Appointment booking
  • Point of sale
  • Xero
  • PCI DSS
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Kitomba

  • Salon and spa appointment booking with staff rosteringnot Zenoti
  • Salon point of sale and stock managementnot Zenoti
  • Client marketing and reporting for hair and beauty businessesnot Zenoti

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Kitomba
  • Centralising appointment booking, point of sale and inventory across sitesnot Kitomba
  • Managing memberships, packages and customer marketing for large operatorsnot Kitomba

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Kitomba

  • No plan price is published; pricing depends on package, features and staff count and is only given after a demo and a discovery call with a Kitomba consultant
  • Advertised per user pricing is based on 3 staff, so the quoted figure does not apply at other headcounts
  • Xero, Mailchimp, REACH.ai, Salon Pay and Vish integrations all carry separate charges outside the software fee
  • Data migration and live education carry additional charges
  • Kitomba Pay EFTPOS terminal rental is available in Australia only

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Kitomba

79/month
  • Starter$79/month
    • Appointment booking
    • Client management
    • Basic reporting
  • Business$149/month
    • All Starter features
    • POS system
    • Stock management

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Kitomba if

  • You need stock management.
  • You work on Web, Ios, Android.
  • You also want client management.
Kitomba review

Choose Zenoti if

  • You need inventory management.
  • You work on Web, Ios, Android, Api.
  • You also want marketing automation.
Zenoti review

Questions people ask

Is Kitomba or Zenoti better?
Neither clearly leads. Kitomba starts at 79/month and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Kitomba or Zenoti?
Kitomba starts at 79/month and Zenoti at $200/month.
Does Kitomba or Zenoti run on more platforms?
Kitomba runs on Web, Ios, Android. Zenoti runs on Web, Ios, Android, Api.
What is Kitomba best used for?
Kitomba is most often used for salon and spa appointment booking with staff rostering, salon point of sale and stock management, client marketing and reporting for hair and beauty businesses. Of those, salon and spa appointment booking with staff rostering and salon point of sale and stock management are not what Zenoti is typically brought in for.
What can Kitomba do that Zenoti cannot?
Kitomba covers Stock management, Client management, Marketing tools, Business analytics. Zenoti covers Inventory management, Marketing automation, Employee management, Membership management. Both handle Appointment booking, Point of sale, Xero, PCI DSS.
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