Softwr

Government · head to head

SeeClickFix vs Surfshark

SeeClickFix logo

SeeClickFix

Government

311 Citizen Request Management

From
$300/month
Free plan
No
Full reviewWebsite
Surfshark logo

Surfshark

Cybersecurity

Secure your digital life

From
$1.78/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: SeeClickFix now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published; Surfshark smaller server network (4,500+ servers) compared to larger competitors like NordVPN
  • They diverge on capability: SeeClickFix covers Issue Reporting, Surfshark covers Unlimited devices.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which SeeClickFix and Surfshark actually diverge.

Attributes where SeeClickFix and Surfshark differ
AttributeSeeClickFixSurfshark
Starting price$300/month$1.78/month
Pricing modelsubscriptionUnknown
PlatformsWeb, Ios, AndroidWindows, macOS, iOS, Android, Linux
CategoryGovernmentCybersecurity
Founded20082018

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SeeClickFix

  • Issue Reporting
  • Work Order Management
  • GIS Integration
  • Performance Analytics
  • Mobile Field App
  • Esri ArcGIS
  • CityWorks
  • Salesforce

Only in Surfshark

  • Unlimited devices
  • CleanWeb ad blocker
  • MultiHop
  • Camouflage Mode
  • NoBorders mode
  • Kill Switch
  • Bypasser split tunneling
  • Rotating IP

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

SeeClickFix

  • Citizen Servicesnot Surfshark
  • Records Managementnot Surfshark
  • Public Safetynot Surfshark
  • Civic Engagementnot Surfshark

Surfshark

  • Vpnnot SeeClickFix
  • Privacynot SeeClickFix
  • Security Suitenot SeeClickFix

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SeeClickFix

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

Surfshark

  • Smaller server network (4,500+ servers) compared to larger competitors like NordVPN
  • Lower brand recognition compared to established VPN providers
  • Limited customer service availability in some time zones

Pricing, plan by plan

SeeClickFix

$300/month
  • Pro$300/month
    • 311 Management
    • Work Order Tracking
    • Analytics

Surfshark

$1.78/month
  • Starter$1.78/month
    • Unlimited simultaneous connections
    • 4,500+ servers
    • Basic VPN
  • One$3.59/month
    • VPN
    • Antivirus
    • Personal data leak alert
  • One+$4/month
    • All One features
    • Incogi included

Which should you pick?

Choose SeeClickFix if

  • You need issue reporting.
  • You work on Web, Ios, Android.
  • You also want work order management.
SeeClickFix review

Choose Surfshark if

  • You need unlimited devices.
  • You work on Windows, macOS, iOS, Android, Linux.
  • You also want cleanweb ad blocker.
Surfshark review

Questions people ask

Is SeeClickFix or Surfshark better?
Neither clearly leads. SeeClickFix starts at $300/month and Surfshark at $1.78/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SeeClickFix or Surfshark?
SeeClickFix starts at $300/month and Surfshark at $1.78/month.
Does SeeClickFix or Surfshark run on more platforms?
SeeClickFix runs on Web, Ios, Android. Surfshark runs on Windows, macOS, iOS, Android, Linux.
What is SeeClickFix best used for?
SeeClickFix is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Surfshark is typically brought in for.
What can SeeClickFix do that Surfshark cannot?
SeeClickFix covers Issue Reporting, Work Order Management, GIS Integration, Performance Analytics. Surfshark covers Unlimited devices, CleanWeb ad blocker, MultiHop, Camouflage Mode. Both handle Web support.

Answered from the vendors’ own pages

Surfshark: Does Surfshark maintain a no-logs policy?

Yes. Surfshark does not log browsing history, visited IP addresses, bandwidth usage, or network traffic. This policy was independently verified by Deloitte in 2025.

Source
Surfshark: How many simultaneous device connections does Surfshark allow?

Surfshark allows unlimited simultaneous connections on all subscription plans, enabling protection of every device in a household with a single subscription.

Source
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