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Insurance · head to head

Sapiens CoreSuite vs VMware Carbon Black

Sapiens CoreSuite logo

Sapiens CoreSuite

Insurance

Digital insurance platform for carriers worldwide

From
On request
Rated
-
Full reviewWebsite
V

VMware Carbon Black

Cybersecurity

Cloud-delivered endpoint protection and EDR, now owned by Broadcom and positioned alongside Symantec.

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Sapiens CoreSuite pricing not publicly available, requires contact with sales; VMware Carbon Black broadcom's enterprise model concentrates direct sales and support on its largest accounts and moves everyone else to resellers, so a mid-size customer can lose named support contacts and face a substantially repriced renewal with limited notice.
  • They diverge on capability: Sapiens CoreSuite covers Policy administration, VMware Carbon Black covers Endpoint Standard.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Sapiens CoreSuite and VMware Carbon Black actually diverge.

Attributes where Sapiens CoreSuite and VMware Carbon Black differ
AttributeSapiens CoreSuiteVMware Carbon Black
PlatformsWeb, Api, MobileDesktop, Api
CategoryInsuranceCybersecurity
Founded19822002

Identical on both: starting price (On request), pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Sapiens CoreSuite

  • Policy administration
  • Claims processing
  • Underwriting automation
  • Product configuration
  • Agent portal
  • Customer self-service
  • Reinsurance
  • Regulatory reporting

Only in VMware Carbon Black

  • Endpoint Standard
  • Enterprise EDR
  • Audit and Remediation
  • Single sensor
  • Live Response
  • Workload protection
  • Container security
  • Watchlists and feeds

What people use each for

The jobs each tool is most often brought in to do.

Sapiens CoreSuite

  • Core system replacementnot VMware Carbon Black
  • Digital transformationnot VMware Carbon Black
  • New product launchnot VMware Carbon Black
  • Market expansionnot VMware Carbon Black

VMware Carbon Black

  • A SOC that wants unfiltered endpoint telemetry to hunt over rather than only vendor-generated alertsnot Sapiens CoreSuite
  • A vSphere estate that wants workload protection deployed through the hypervisor instead of installing an agent in every guestnot Sapiens CoreSuite
  • Replacing signature antivirus after an incident where the incumbent product had no record of what the attacker didnot Sapiens CoreSuite
  • An organisation already inside a Broadcom or Symantec enterprise agreement that can consolidate endpoint onto an existing contractnot Sapiens CoreSuite

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Sapiens CoreSuite

  • Pricing not publicly available, requires contact with sales
  • Smaller user base compared to some competitors in enterprise insurance

VMware Carbon Black

  • Broadcom's enterprise model concentrates direct sales and support on its largest accounts and moves everyone else to resellers, so a mid-size customer can lose named support contacts and face a substantially repriced renewal with limited notice.
  • Continuous EDR recording is retained for a defined window and longer retention is a paid tier, so the investigation you most need is often the one whose telemetry has already aged out, and that is discovered during the incident rather than before it.
  • The product assumes an operator: watchlists, policy tuning and alert triage are ongoing work, and organisations without a dedicated analyst or an MDR contract typically leave policies in monitor mode and pay for telemetry that is never reviewed.
  • The sensor operates in the same kernel and file-filter territory as other endpoint agents, so running it alongside an incumbent antivirus, DLP or backup agent commonly produces performance complaints and requires maintained exclusion lists on both sides.
  • Linux sensor support is tied to specific distribution and kernel versions, so a routine operating system upgrade can leave hosts without a supported sensor until a matching build ships, and anything outside the supported list gets no coverage at all.

Pricing, plan by plan

Sapiens CoreSuite

On request
  • Standard$undefined/month
    • Core policy administration
    • Claims management
    • Standard integrations
  • Enterprise$undefined/month
    • All Standard features
    • Advanced analytics
    • Multi-line support

VMware Carbon Black

On request
  • CB Endpoint StandardFree
    • NGAV
    • Behavioral EDR
    • Device control
  • CB Endpoint AdvancedFree
    • All Standard features
    • Threat hunting
    • Audit and remediation
  • CB Endpoint EnterpriseFree
    • All Advanced features
    • Advanced threat hunting
    • Live response

Which should you pick?

Choose Sapiens CoreSuite if

  • You need policy administration.
  • You work on Web, Api, Mobile.
  • You also want claims processing.
Sapiens CoreSuite review

Choose VMware Carbon Black if

  • You need endpoint standard.
  • You work on Desktop, Api.
  • You also want enterprise edr.
VMware Carbon Black review

Questions people ask

Is Sapiens CoreSuite or VMware Carbon Black better?
Neither clearly leads. Sapiens CoreSuite starts at On request and VMware Carbon Black at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Sapiens CoreSuite or VMware Carbon Black?
Sapiens CoreSuite starts at On request and VMware Carbon Black at On request.
Does Sapiens CoreSuite or VMware Carbon Black run on more platforms?
Sapiens CoreSuite runs on Web, Api, Mobile. VMware Carbon Black runs on Desktop, Api.
What is Sapiens CoreSuite best used for?
Sapiens CoreSuite is most often used for core system replacement, digital transformation, new product launch, market expansion. Of those, core system replacement and digital transformation are not what VMware Carbon Black is typically brought in for.
What can Sapiens CoreSuite do that VMware Carbon Black cannot?
Sapiens CoreSuite covers Policy administration, Claims processing, Underwriting automation, Product configuration. VMware Carbon Black covers Endpoint Standard, Enterprise EDR, Audit and Remediation, Single sensor.

Answered from the vendors’ own pages

Sapiens CoreSuite: What insurance lines does Sapiens CoreSuite support?

Sapiens CoreSuite supports multiple insurance lines including Property & Casualty, Life & Annuities, Life & Pensions, and Health Insurance with dedicated platform versions for each.

Source
VMware Carbon Black: Who owns Carbon Black now?

Broadcom. It acquired VMware in November 2023, and Carbon Black now sits in Broadcom's enterprise security business alongside Symantec. VMware branding is being phased out.

Sapiens CoreSuite: Is Sapiens CoreSuite cloud-based?

Yes. Sapiens CoreSuite is a comprehensive cloud-based insurance software solution designed for modern insurance operations.

Source
VMware Carbon Black: Why do the docs use names I do not recognise?

The product has been renamed repeatedly. CB Defense is now Endpoint Standard, CB ThreatHunter is Enterprise EDR and CB LiveOps is Audit and Remediation. Older community answers and runbooks still use the previous names.

Sapiens CoreSuite: What modules are included in CoreSuite for P&C?

CoreSuite for P&C includes PolicyPro for policy administration, BillingPro for billing management, and ClaimsPro for claims processing.

Source
VMware Carbon Black: Does it replace my existing antivirus?

Yes on supported Windows, macOS and Linux versions, and running it alongside another antivirus is not recommended because the two agents contend for the same hooks. Check your compliance requirements, as some auditors still ask for a named antivirus product.

Sapiens CoreSuite: When was the latest version of Sapiens CoreSuite released?

In September 2025, Sapiens announced the latest version of Sapiens CoreSuite for Property & Casualty for the North American market with significant performance and usability improvements.

Source
VMware Carbon Black: Do I need a full-time analyst to run it?

To get value from Enterprise EDR, effectively yes. The prevention tier can run with part-time attention, but the hunting and recording capability is only worth its cost if somebody is querying it, which is why many customers buy it through an MDR provider.

Sapiens CoreSuite: Is Sapiens CoreSuite modular?

Yes. CoreSuite is designed as a modular platform where insurers can select components for their specific business needs including policy, billing, and claims management.

Source
VMware Carbon Black: How is it licensed?

Per endpoint, per year, with the capability tier determining the rate and workload and container protection priced separately. Extended EDR data retention is an additional line item.

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