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Insurance · head to head

SailPoint vs Duck Creek

SailPoint logo

SailPoint

Insurance

Identity governance for insurance operations

From
On request
Rated
-
Full reviewWebsite
Duck Creek logo

Duck Creek

Insurance

Intelligent digital insurance platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: SailPoint the Internet Archive's capture of SailPoint's homepage on 30 December 2019 named specific integrations (AWS, Cerner, Epic, Office 365, Salesforce, SAP, ServiceNow, Workday) and compliance frameworks covered (CCPA, FISMA, GDPR, HIPAA, SOX), but no price figure was published on the page.; Duck Creek pricing is not published; sold by quote through a sales process
  • They diverge on capability: SailPoint covers Identity governance, Duck Creek covers Policy administration.

Where they differ

Only the attributes on which SailPoint and Duck Creek actually diverge.

Attributes where SailPoint and Duck Creek differ
AttributeSailPointDuck Creek
Pricing modelsubscriptionquote
PlatformsWeb, On-premiseWeb
Founded20052003

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Insurance).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SailPoint

  • Identity governance
  • Access management
  • Compliance automation
  • Risk analytics
  • Reporting
  • Audit trails
  • API access
  • Integration support

Only in Duck Creek

  • Policy administration
  • Claims management
  • Billing
  • Digital customer portal
  • Mobile app
  • AI-powered workflows
  • Real-time reporting
  • Document management

Both cover

  • SOC2
  • ISO27001
  • Cloud deployment
  • Web support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

SailPoint

  • Access controlnot Duck Creek
  • Compliance managementnot Duck Creek

Duck Creek

  • Policy administrationnot SailPoint
  • Claims managementnot SailPoint
  • Rating and billingnot SailPoint
  • Underwriting automationnot SailPoint
  • Enterprise insurance operationsnot SailPoint

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SailPoint

  • The Internet Archive's capture of SailPoint's homepage on 30 December 2019 named specific integrations (AWS, Cerner, Epic, Office 365, Salesforce, SAP, ServiceNow, Workday) and compliance frameworks covered (CCPA, FISMA, GDPR, HIPAA, SOX), but no price figure was published on the page.

Duck Creek

  • Pricing is not published; sold by quote through a sales process
  • Cloud-only deployment; no on-premises option

Pricing, plan by plan

SailPoint

On request
  • Enterprise$undefined/month
    • Identity governance
    • Access management
    • Compliance monitoring

Duck Creek

On request

No published plan breakdown. See the Duck Creek review.

Which should you pick?

Choose SailPoint if

  • You need identity governance.
  • You work on Web, On-premise.
  • You also want access management.
SailPoint review

Choose Duck Creek if

  • You need policy administration.
  • You also want claims management.
Duck Creek review

Questions people ask

Is SailPoint or Duck Creek better?
Neither clearly leads. SailPoint starts at On request and Duck Creek at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SailPoint or Duck Creek?
SailPoint starts at On request and Duck Creek at On request.
Does SailPoint or Duck Creek run on more platforms?
SailPoint runs on Web, On-premise. Duck Creek runs on Web.
What is SailPoint best used for?
SailPoint is most often used for access control, compliance management. Of those, access control and compliance management are not what Duck Creek is typically brought in for.
What can SailPoint do that Duck Creek cannot?
SailPoint covers Identity governance, Access management, Compliance automation, Risk analytics. Duck Creek covers Policy administration, Claims management, Billing, Digital customer portal. Both handle SOC2, ISO27001, Cloud deployment, Web support.
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