Outreach vs Gong
A comprehensive head-to-head comparison of two leading crm & sales solutions in 2026. Compare features, pricing, ratings, and more to find the right fit.
Quick Verdict
Choose Outreach if you need Sales engagement and prefer comprehensive paid features. Choose Gong if you prioritize Call recording and want plans starting at Contact for pricing. Gong has a higher user rating (4.7 vs 4.4).
Outreach vs Gong: At a Glance
Feature Comparison: Outreach vs Gong
| Feature | Outreach | Gong |
|---|---|---|
| Sales engagement | ||
| Conversation intelligence | ||
| Revenue intelligence | ||
| Pipeline management | ||
| Analytics & reporting | ||
| Salesforce | ||
| Microsoft Dynamics | ||
| Zoom | ||
| Slack | ||
| SOC 2 Type II | ||
| GDPR compliant | ||
| SSO | ||
| Web support | ||
| Ios support | ||
| Call recording | ||
| AI transcription | ||
| Deal intelligence | ||
| Market intelligence | ||
| Team coaching | ||
| HubSpot | ||
| Microsoft Teams | ||
| ISO 27001 | ||
| HIPAA |
Outreach vs Gong: Pricing Breakdown
Outreach Pricing
Model: per-user
- Email sequencing
- Task management
- Basic analytics
- CRM sync
- All Standard features
- Conversation intelligence
- Advanced analytics
- Team workflows
- All Professional features
- Revenue intelligence
- Custom integrations
- Dedicated support
Gong Pricing
Model: per-user
- Call recording
- AI analysis
- Deal intelligence
- Team coaching
- All Platform features
- Advanced security
- Custom integrations
- Dedicated support
Pros and Cons
Outreach
Pros
- Highly rated by users (4.4/5)
- Available on 3 platforms (Web, Ios, Android)
- Rich feature set with 15+ capabilities
- Strong Sales engagement functionality
- Strong Conversation intelligence functionality
Cons
- No free plan available
- May require time to learn advanced features
Gong
Pros
- Highly rated by users (4.7/5)
- Available on 3 platforms (Web, Ios, Android)
- Rich feature set with 15+ capabilities
- Strong Call recording functionality
- Strong AI transcription functionality
Cons
- No free plan available
- May require time to learn advanced features
Who Should Use Outreach vs Gong?
Choose Outreach if you:
- Need Sales engagement
- Have a budget of $100/month+
- Work primarily on Web and Ios
- Value Conversation intelligence
Choose Gong if you:
- Need Call recording
- Have a budget of Contact for pricing+
- Work primarily on Web and Ios
- Value AI transcription
Frequently Asked Questions: Outreach vs Gong
Is Outreach better than Gong?
It depends on your needs. Outreach has a 4.4/5 user rating while Gong has 4.7/5. Outreach excels in Sales engagement and Conversation intelligence, while Gong stands out with Call recording and AI transcription. Consider your budget ($100/month vs Contact for pricing), platform needs, and specific feature requirements.
Which is cheaper, Outreach or Gong?
Outreach starts at $100/month. Gong starts at Contact for pricing. Compare the specific plan features to determine the best value for your use case.
Can I use Outreach and Gong together?
While both are crm & sales tools, some teams use complementary software together. Check each product's API and integration capabilities for compatibility. However, most users find that one solution covers their core crm & sales needs.
What are the main differences between Outreach and Gong?
The key differences include: pricing model (per-user vs per-user), platform support (Web, Ios, Android vs Web, Ios, Android), and feature focus. Outreach emphasizes Sales engagement, Conversation intelligence, Revenue intelligence while Gong focuses on Call recording, AI transcription, Deal intelligence. User ratings differ slightly: 4.4 vs 4.7 out of 5.
Ready to choose?
Explore detailed reviews, user ratings, and pricing for both Outreach and Gong.