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Government & Public Sector · head to head

OpenCities vs Tyler Technologies

OpenCities logo

OpenCities

Government & Public Sector

Digital Government Experience Platform

From
$500/month
Rated
-
Full reviewWebsite
Tyler Technologies logo

Tyler Technologies

Government & Public Sector

Empowering the Public Sector

From
$2000/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: OpenCities population-based pricing model limits scalability for growing municipalities; Tyler Technologies the Internet Archive's capture of Tyler Technologies' homepage on 31 December 2020 named dozens of distinct public-sector software solutions across Appraisal and Tax, Civic Services, Corrections, and Courts and Justice categories, all sold via government procurement contracts rather than a published price list.
  • They diverge on capability: OpenCities covers Website Management, Tyler Technologies covers Financial Management.

Where they differ

Only the attributes on which OpenCities and Tyler Technologies actually diverge.

Attributes where OpenCities and Tyler Technologies differ
AttributeOpenCitiesTyler Technologies
Starting price$500/month$2000/month
PlatformsWeb, MobileWeb, Desktop, Ios, Android
Founded20081966

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Government & Public Sector).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OpenCities

  • Website Management
  • Digital Forms
  • Search Optimization
  • Accessibility Compliance
  • Analytics
  • Salesforce
  • Microsoft 365
  • Google Analytics

Only in Tyler Technologies

  • Financial Management
  • Courts & Justice
  • Public Safety
  • Appraisal & Tax
  • School Solutions
  • AWS GovCloud
  • Microsoft Azure
  • Oracle

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

OpenCities

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Tyler Technologies

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OpenCities

  • Population-based pricing model limits scalability for growing municipalities
  • No self-hosted or on-premises deployment option
  • Limited code customization without vendor support

Tyler Technologies

  • The Internet Archive's capture of Tyler Technologies' homepage on 31 December 2020 named dozens of distinct public-sector software solutions across Appraisal and Tax, Civic Services, Corrections, and Courts and Justice categories, all sold via government procurement contracts rather than a published price list.

Pricing, plan by plan

OpenCities

$500/month
  • Government Platform$500/month
    • Website CMS
    • Digital Forms
    • Accessibility

Tyler Technologies

$2000/month
  • Enterprise$2000/month
    • ERP Suite
    • Courts & Justice
    • Public Safety

Which should you pick?

Choose OpenCities if

  • You need website management.
  • You work on Web, Mobile.
  • You also want digital forms.
OpenCities review

Choose Tyler Technologies if

  • You need financial management.
  • You work on Web, Desktop, Ios, Android.
  • You also want courts & justice.
Tyler Technologies review

Questions people ask

Is OpenCities or Tyler Technologies better?
Neither clearly leads. OpenCities starts at $500/month and Tyler Technologies at $2000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OpenCities or Tyler Technologies?
OpenCities starts at $500/month and Tyler Technologies at $2000/month.
Does OpenCities or Tyler Technologies run on more platforms?
OpenCities runs on Web, Mobile. Tyler Technologies runs on Web, Desktop, Ios, Android.
What is OpenCities best used for?
OpenCities is most often used for citizen services, records management, public safety, civic engagement.
What can OpenCities do that Tyler Technologies cannot?
OpenCities covers Website Management, Digital Forms, Search Optimization, Accessibility Compliance. Tyler Technologies covers Financial Management, Courts & Justice, Public Safety, Appraisal & Tax. Both handle Web support.

Answered from the vendors’ own pages

OpenCities: Does OpenCities work offline?

No, OpenCities is a cloud-based SaaS platform that requires an internet connection. All editing and management is done through web browsers.

Source
OpenCities: What accessibility standards does OpenCities meet?

OpenCities is maintained to comply with WCAG AA requirements, ensuring equitable access to government services and information for all residents.

Source
OpenCities: Can I integrate OpenCities with other government systems?

Yes. OpenCities integrates with Google Analytics, govDelivery for notifications, EngagementHQ for feedback collection, Legistar for meeting management, and Active Directory for intranet workflows.

Source
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Related pages

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