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Cybersecurity · head to head

BeyondTrust vs Ring Neighbors

BeyondTrust logo

BeyondTrust

Cybersecurity

Privileged access management, endpoint privilege management and secure remote access

From
On request
Free plan
No
Ring Neighbors logo

Ring Neighbors

Government

Community Safety Network

From
Free
Free plan
Yes

The short version

  • Only Ring Neighbors has a free tier, so it costs nothing to try first.
  • Each has a real cost: BeyondTrust the product lines came from separate origins and still have separate consoles, so buying the suite does not deliver the single pane of glass the bundle implies.; Ring Neighbors neighbors by Ring is a free app only available in the US, per the vendor's own page (Internet Archive capture, 1 January 2023)
  • They diverge on capability: BeyondTrust covers Password Safe, Ring Neighbors covers Video Request Portal.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which BeyondTrust and Ring Neighbors actually diverge.

Attributes where BeyondTrust and Ring Neighbors differ
AttributeBeyondTrustRing Neighbors
Starting priceOn requestFree
Pricing modelquotefreemium
Free tierNoYes
PlatformsWindows, macOS, Linux, WebWeb, Ios, Android
CategoryCybersecurityGovernment
FoundedUnknown2013

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BeyondTrust

  • Password Safe
  • Endpoint Privilege Management
  • Privileged Remote Access
  • Remote Support
  • Discovery
  • Session recording

Only in Ring Neighbors

  • Video Request Portal
  • Community Alerts
  • Geographic Requests
  • Case Management
  • Resident Opt-in
  • Ring Devices
  • CAD Systems
  • Social Media

What people use each for

The jobs each tool is most often brought in to do.

BeyondTrust

  • An organisation removing local administrator rights across thousands of Windows endpoints without swamping the service desknot Ring Neighbors
  • A utility required to record every privileged session on operational systems for regulatory auditnot Ring Neighbors
  • A firm giving external maintenance vendors access to specific servers without handing over credentialsnot Ring Neighbors
  • A helpdesk consolidating remote support and privileged access onto one audited path rather than an unmanaged remote toolnot Ring Neighbors

Ring Neighbors

  • Citizen Servicesnot BeyondTrust
  • Records Managementnot BeyondTrust
  • Public Safetynot BeyondTrust
  • Civic Engagementnot BeyondTrust

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BeyondTrust

  • The product lines came from separate origins and still have separate consoles, so buying the suite does not deliver the single pane of glass the bundle implies.
  • Licensing metrics differ between products, per managed account, per endpoint, per concurrent session, which makes multi-product quotes hard to compare with competitors and hard to forecast as you grow.
  • Self-hosted deployments carry real infrastructure and upgrade burden, and organisations without a dedicated PAM administrator find the system drifts out of maintenance.
  • Endpoint privilege management requires sustained rule authoring as applications change, so the first-year saving in helpdesk tickets erodes if nobody owns the policy afterwards.
  • Discovery finds far more privileged accounts than most organisations expect, which is valuable but converts a licence purchase into a longer remediation programme before the control is real.

Ring Neighbors

  • Neighbors by Ring is a free app only available in the US, per the vendor's own page (Internet Archive capture, 1 January 2023)

Pricing, plan by plan

BeyondTrust

On request
  • BeyondTrust Platform$undefined/year
    • Password Safe priced by managed asset or account
    • Endpoint Privilege Management priced per endpoint
    • Remote access products priced per concurrent licence or endpoint

Ring Neighbors

Free
  • Public Safety PortalFree
    • Video Requests
    • Community Alerts
    • Case Management

Which should you pick?

Choose BeyondTrust if

  • You need password safe.
  • You work on Windows, macOS, Linux, Web.
  • You also want endpoint privilege management.

Choose Ring Neighbors if

  • You need video request portal.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want community alerts.

Questions people ask

Is BeyondTrust or Ring Neighbors better?
Neither clearly leads. BeyondTrust starts at On request and Ring Neighbors at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BeyondTrust or Ring Neighbors?
Ring Neighbors has a free tier; the other does not. Paid plans start at On request for BeyondTrust and Free for Ring Neighbors.
Does BeyondTrust or Ring Neighbors run on more platforms?
BeyondTrust runs on Windows, macOS, Linux, Web. Ring Neighbors runs on Web, Ios, Android.
Can I use Ring Neighbors for free?
Yes. Ring Neighbors has a free tier, so you can try it without paying. BeyondTrust starts at On request.
What is BeyondTrust best used for?
BeyondTrust is most often used for an organisation removing local administrator rights across thousands of windows endpoints without swamping the service desk, a utility required to record every privileged session on operational systems for regulatory audit, a firm giving external maintenance vendors access to specific servers without handing over credentials, a helpdesk consolidating remote support and privileged access onto one audited path rather than an unmanaged remote tool. Of those, an organisation removing local administrator rights across thousands of windows endpoints without swamping the service desk and a utility required to record every privileged session on operational systems for regulatory audit are not what Ring Neighbors is typically brought in for.
What can BeyondTrust do that Ring Neighbors cannot?
BeyondTrust covers Password Safe, Endpoint Privilege Management, Privileged Remote Access, Remote Support. Ring Neighbors covers Video Request Portal, Community Alerts, Geographic Requests, Case Management.

Answered from the vendors’ own pages

BeyondTrust: Is endpoint privilege management sold separately from the vault?

Yes. They are distinct products with distinct licensing metrics, and many customers buy only one.

BeyondTrust: Can it record vendor sessions?

Yes, with credential injection so the third party never learns the password, and full video and keystroke recording for audit.

BeyondTrust: Is there a FedRAMP option?

BeyondTrust offers FedRAMP-authorised deployments for United States government buyers, which is often the deciding factor in that sector.

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