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Government · head to head

NEOGOV vs TrustArc

NEOGOV logo

NEOGOV

Government

Public sector HR suite covering civil service recruiting, onboarding, training and policy management

From
On request
Free plan
No
Full reviewWebsite
TrustArc logo

TrustArc

Cybersecurity

Privacy management platform with regulatory research and the TRUSTe certification programme

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: NEOGOV each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.; TrustArc the software layer is generally shallower than OneTrust, particularly automated data discovery across large heterogeneous estates, so organisations with sprawling infrastructure often still need a separate discovery tool.
  • They diverge on capability: NEOGOV covers Civil service recruiting, TrustArc covers Nymity Research.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which NEOGOV and TrustArc actually diverge.

Attributes where NEOGOV and TrustArc differ
AttributeNEOGOVTrustArc
PlatformsWeb, iOS, AndroidWeb
CategoryGovernmentCybersecurity

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in NEOGOV

  • Civil service recruiting
  • Veterans preference handling
  • GovernmentJobs.com posting
  • Onboarding workflows
  • Learning and training records
  • Policy management

Only in TrustArc

  • Nymity Research
  • TRUSTe certification
  • Consent and preference management
  • Privacy assessments
  • Data inventory and mapping
  • Individual rights requests
  • Cookie consent manager
  • Privacy programme benchmarking

What people use each for

The jobs each tool is most often brought in to do.

NEOGOV

  • A city or county HR department that must run scored examinations and ranked eligibility listsnot TrustArc
  • A public safety agency needing policy acknowledgement records that stand up in litigationnot TrustArc
  • An agency replacing a commercial applicant tracking system that cannot handle veterans preferencenot TrustArc
  • A school district or university consolidating recruiting, onboarding and mandated training recordsnot TrustArc

TrustArc

  • A consumer brand that needs an independent privacy seal on its website because enterprise customers or app stores ask for third-party verificationnot NEOGOV
  • A multinational privacy team that needs a maintained answer to what a given jurisdiction requires without retaining outside counsel for every questionnot NEOGOV
  • An organisation running DPIAs at volume that wants templates tied to a maintained regulatory library rather than to a consultant word documentnot NEOGOV
  • A privacy programme being audited that needs documented maturity benchmarking against a recognised framework of programme activitiesnot NEOGOV

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

NEOGOV

  • Each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.
  • Policy management arrived through the PowerDMS acquisition rather than being built in, and the join between it and the rest of the suite still reads as two products.
  • Implementation is long and configuration heavy because the civil service rules that make the product valuable have to be encoded for your jurisdiction, and that work is billed.
  • Pricing is not published and scales with headcount, so a large agency can pay several times what a comparable one pays without knowing it unless someone reads the public contracts.
  • Private equity ownership since the Warburg Pincus investment has coincided with an acquisition led strategy, and buyers should expect further products bolted on rather than deeper integration of the existing ones.

TrustArc

  • The software layer is generally shallower than OneTrust, particularly automated data discovery across large heterogeneous estates, so organisations with sprawling infrastructure often still need a separate discovery tool.
  • The integration catalogue is smaller than the market leader, which means more of the data inventory is maintained by hand and drifts out of date between reviews.
  • Certification services are sold separately from the platform subscription, so the seal that is often the reason for choosing TrustArc is an extra line item and an extra annual renewal.
  • Reported contract values vary enormously by module mix and organisation size, and the absence of published pricing means smaller buyers have no anchor and routinely discover the entry price is higher than expected.
  • TrustArc stays inside privacy, so organisations that later want third-party risk, security compliance or ethics reporting on the same platform will be running a second vendor anyway.

Pricing, plan by plan

NEOGOV

On request
  • NEOGOV Suite$undefined/year
    • Quoted per module and scaled by employee headcount
    • Implementation and data migration priced separately from the subscription
    • Available through cooperative purchasing and state term contracts

TrustArc

On request
  • TrustArc Privacy Platform$undefined/year
    • Quoted by module, entity count and data volume
    • TRUSTe certification and assessment services priced separately from platform subscription
    • Nymity Research licensed as a separate module

Which should you pick?

Choose NEOGOV if

  • You need civil service recruiting.
  • You work on Web, iOS, Android.
  • You also want veterans preference handling.
NEOGOV review

Choose TrustArc if

  • You need nymity research.
  • You also want truste certification.
TrustArc review

Questions people ask

Is NEOGOV or TrustArc better?
Neither clearly leads. NEOGOV starts at On request and TrustArc at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, NEOGOV or TrustArc?
NEOGOV starts at On request and TrustArc at On request.
Does NEOGOV or TrustArc run on more platforms?
NEOGOV runs on Web, iOS, Android. TrustArc runs on Web.
What is NEOGOV best used for?
NEOGOV is most often used for a city or county hr department that must run scored examinations and ranked eligibility lists, a public safety agency needing policy acknowledgement records that stand up in litigation, an agency replacing a commercial applicant tracking system that cannot handle veterans preference, a school district or university consolidating recruiting, onboarding and mandated training records. Of those, a city or county hr department that must run scored examinations and ranked eligibility lists and a public safety agency needing policy acknowledgement records that stand up in litigation are not what TrustArc is typically brought in for.
What can NEOGOV do that TrustArc cannot?
NEOGOV covers Civil service recruiting, Veterans preference handling, GovernmentJobs.com posting, Onboarding workflows. TrustArc covers Nymity Research, TRUSTe certification, Consent and preference management, Privacy assessments.

Answered from the vendors’ own pages

NEOGOV: Why not use a commercial applicant tracking system?

Because civil service rules such as ranked eligibility lists, rule of three certification and veterans preference are not expressible in commercial products, so the statutory steps end up in spreadsheets.

TrustArc: What does TrustArc have that OneTrust does not?

Nymity Research, a maintained regulatory intelligence library acquired in 2019, and the TRUSTe third-party certification and seal programme.

NEOGOV: Can I find out what other agencies pay?

Yes. These are public procurements, so executed contract values appear in council agenda packets and state term contract listings. Read several before negotiating.

TrustArc: How much does TrustArc cost?

Not published. Reported enterprise agreements range widely depending on modules and organisation size, and certification services are quoted on top of the platform subscription.

NEOGOV: What did NEOGOV acquire?

PowerDMS, a policy management and accreditation product, in 2021, which is now sold as the policy module of the suite.

TrustArc: Is TRUSTe the same company?

Yes. TrustArc is the renamed TRUSTe business and still operates the TRUSTe certification programme as a subsidiary.

NEOGOV: Is it only for the United States?

Effectively yes. The value is in encoding US civil service and public safety requirements.

TrustArc: Does it handle cookie consent for Europe?

Yes, it includes a consent manager with scanning and banner delivery, though pure-play consent vendors are cheaper if that is all you need.

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