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Government · head to head

CivicPlus Asset Management vs TrustArc

CivicPlus Asset Management logo

CivicPlus Asset Management

Government

Local government asset and work order software, the former Beehive Industries platform

From
On request
Free plan
No
Full reviewWebsite
TrustArc logo

TrustArc

Cybersecurity

Privacy management platform with regulatory research and the TRUSTe certification programme

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: CivicPlus Asset Management the product changed owner and name in January 2025, so references, documentation and community knowledge are split between Beehive Industries and CivicPlus Asset Management.; TrustArc the software layer is generally shallower than OneTrust, particularly automated data discovery across large heterogeneous estates, so organisations with sprawling infrastructure often still need a separate discovery tool.
  • They diverge on capability: CivicPlus Asset Management covers Asset register, TrustArc covers Nymity Research.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CivicPlus Asset Management and TrustArc actually diverge.

Attributes where CivicPlus Asset Management and TrustArc differ
AttributeCivicPlus Asset ManagementTrustArc
PlatformsWeb, iOS, AndroidWeb
CategoryGovernmentCybersecurity

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CivicPlus Asset Management

  • Asset register
  • Work order management
  • Preventive maintenance
  • Esri ArcGIS integration
  • SeeClickFix integration
  • Inventory and stores
  • Service request tracking
  • Utility billing link

Only in TrustArc

  • Nymity Research
  • TRUSTe certification
  • Consent and preference management
  • Privacy assessments
  • Data inventory and mapping
  • Individual rights requests
  • Cookie consent manager
  • Privacy programme benchmarking

What people use each for

The jobs each tool is most often brought in to do.

CivicPlus Asset Management

  • A town of fifteen thousand that already runs its website and 311 line on CivicPlus and wants work orders in the same vendor relationshipnot TrustArc
  • A rural utility district needing asset records and utility billing from one supplier with one support contactnot TrustArc
  • A public works department converting citizen-reported potholes directly into scheduled work without an integration projectnot TrustArc
  • A county replacing spreadsheets and paper work orders with a system its staff can learn in days rather than weeksnot TrustArc

TrustArc

  • A consumer brand that needs an independent privacy seal on its website because enterprise customers or app stores ask for third-party verificationnot CivicPlus Asset Management
  • A multinational privacy team that needs a maintained answer to what a given jurisdiction requires without retaining outside counsel for every questionnot CivicPlus Asset Management
  • An organisation running DPIAs at volume that wants templates tied to a maintained regulatory library rather than to a consultant word documentnot CivicPlus Asset Management
  • A privacy programme being audited that needs documented maturity benchmarking against a recognised framework of programme activitiesnot CivicPlus Asset Management

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CivicPlus Asset Management

  • The product changed owner and name in January 2025, so references, documentation and community knowledge are split between Beehive Industries and CivicPlus Asset Management.
  • Existing Beehive customers face a migration to CivicPlus Asset Management 2.0 that involves data mapping and retraining, not a routine upgrade, and the timing is set by the vendor rather than the customer.
  • It is designed for small and mid-sized municipalities, and larger utilities with complex linear assets or regulatory reporting will find the asset model too shallow.
  • CivicPlus is a private-equity-backed consolidator with many acquired products, so investment in any single acquired line depends on portfolio decisions the customer has no visibility into.
  • No pricing is published and it is frequently sold as part of a wider CivicPlus bundle, which makes a like-for-like comparison against a standalone CMMS difficult.

TrustArc

  • The software layer is generally shallower than OneTrust, particularly automated data discovery across large heterogeneous estates, so organisations with sprawling infrastructure often still need a separate discovery tool.
  • The integration catalogue is smaller than the market leader, which means more of the data inventory is maintained by hand and drifts out of date between reviews.
  • Certification services are sold separately from the platform subscription, so the seal that is often the reason for choosing TrustArc is an extra line item and an extra annual renewal.
  • Reported contract values vary enormously by module mix and organisation size, and the absence of published pricing means smaller buyers have no anchor and routinely discover the entry price is higher than expected.
  • TrustArc stays inside privacy, so organisations that later want third-party risk, security compliance or ethics reporting on the same platform will be running a second vendor anyway.

Pricing, plan by plan

CivicPlus Asset Management

On request
  • CivicPlus Asset Management$undefined/year
    • Annual subscription sized by population served and module selection
    • Bundled pricing available alongside other CivicPlus municipal products
    • Implementation, data migration and training quoted separately

TrustArc

On request
  • TrustArc Privacy Platform$undefined/year
    • Quoted by module, entity count and data volume
    • TRUSTe certification and assessment services priced separately from platform subscription
    • Nymity Research licensed as a separate module

Which should you pick?

Choose CivicPlus Asset Management if

  • You need asset register.
  • You work on Web, iOS, Android.
  • You also want work order management.
CivicPlus Asset Management review

Choose TrustArc if

  • You need nymity research.
  • You also want truste certification.
TrustArc review

Questions people ask

Is CivicPlus Asset Management or TrustArc better?
Neither clearly leads. CivicPlus Asset Management starts at On request and TrustArc at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CivicPlus Asset Management or TrustArc?
CivicPlus Asset Management starts at On request and TrustArc at On request.
Does CivicPlus Asset Management or TrustArc run on more platforms?
CivicPlus Asset Management runs on Web, iOS, Android. TrustArc runs on Web.
What is CivicPlus Asset Management best used for?
CivicPlus Asset Management is most often used for a town of fifteen thousand that already runs its website and 311 line on civicplus and wants work orders in the same vendor relationship, a rural utility district needing asset records and utility billing from one supplier with one support contact, a public works department converting citizen-reported potholes directly into scheduled work without an integration project, a county replacing spreadsheets and paper work orders with a system its staff can learn in days rather than weeks. Of those, a town of fifteen thousand that already runs its website and 311 line on civicplus and wants work orders in the same vendor relationship and a rural utility district needing asset records and utility billing from one supplier with one support contact are not what TrustArc is typically brought in for.
What can CivicPlus Asset Management do that TrustArc cannot?
CivicPlus Asset Management covers Asset register, Work order management, Preventive maintenance, Esri ArcGIS integration. TrustArc covers Nymity Research, TRUSTe certification, Consent and preference management, Privacy assessments.

Answered from the vendors’ own pages

CivicPlus Asset Management: Is Beehive Industries software still sold under that name?

No. CivicPlus acquired the asset management and utility billing products in January 2025 and sells them under the CivicPlus name.

TrustArc: What does TrustArc have that OneTrust does not?

Nymity Research, a maintained regulatory intelligence library acquired in 2019, and the TRUSTe third-party certification and seal programme.

CivicPlus Asset Management: Do I have to migrate from the legacy Beehive platform?

Yes. CivicPlus is transitioning customers to CivicPlus Asset Management 2.0, which requires data migration and retraining.

TrustArc: How much does TrustArc cost?

Not published. Reported enterprise agreements range widely depending on modules and organisation size, and certification services are quoted on top of the platform subscription.

CivicPlus Asset Management: Does it need Esri ArcGIS?

No, it integrates with ArcGIS but does not depend on it the way a GIS-centric product does.

TrustArc: Is TRUSTe the same company?

Yes. TrustArc is the renamed TRUSTe business and still operates the TRUSTe certification programme as a subsidiary.

CivicPlus Asset Management: Is utility billing included?

No, that is a separate product from the same acquisition and is licensed separately.

TrustArc: Does it handle cookie consent for Europe?

Yes, it includes a consent manager with scanning and banner delivery, though pure-play consent vendors are cheaper if that is all you need.

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