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Communication · head to head

LINE WORKS vs Naver Works

LINE WORKS logo

LINE WORKS

Communication

Business chat built on the LINE interface, aimed at Japanese firms whose staff and customers already use LINE

From
Free
Rated
-
Full reviewWebsite
Naver Works logo

Naver Works

Communication

Korean and Japanese business messaging with mail, drive and approval workflows in one licence

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: LINE WORKS the external LINE bridge, which is the main reason to choose it, only matters where LINE has consumer penetration, so buyers outside Japan, Taiwan and Thailand are paying for a feature they cannot use.; Naver Works the integration ecosystem is small by comparison with Slack or Microsoft Teams, so any workflow that depends on a long tail of third-party apps will need custom development against the Works API.
  • They diverge on capability: LINE WORKS covers External LINE messaging, Naver Works covers Messaging with LINE reach.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which LINE WORKS and Naver Works actually diverge.

Attributes where LINE WORKS and Naver Works differ
AttributeLINE WORKSNaver Works

Identical on both: starting price (Free), pricing model (Per user per month), free tier (Yes), platforms (Web, iOS, Android, Windows, macOS), user rating (Not yet rated), category (Communication).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in LINE WORKS

  • External LINE messaging
  • Chat and channels
  • Voice and video calls
  • Shared address book
  • Calendar and bulletin board
  • Business email
  • Admin controls

Only in Naver Works

  • Messaging with LINE reach
  • Business mail
  • Electronic approval
  • Calendar and board
  • Clova Note
  • Admin and audit

Both cover

  • Drive

What people use each for

The jobs each tool is most often brought in to do.

LINE WORKS

  • A Japanese retail or service chain whose customers expect to book and enquire over LINE rather than emailnot Naver Works
  • A clinic, dealership or estate agency that needs customer conversations on LINE but under corporate retention and auditnot Naver Works
  • A Japanese SME under 30 staff that wants managed business chat at no licence cost on the free tiernot Naver Works
  • The Japanese subsidiary of a foreign group that needs a local tool for front-line staff alongside the group standardnot Naver Works

Naver Works

  • A Japanese retailer whose customer service happens over LINE and needs those conversations inside an auditable corporate systemnot LINE WORKS
  • A Korean company that needs electronic approval workflows in the local style rather than a generic chat tool with a form bolted onnot LINE WORKS
  • The Seoul or Tokyo office of a multinational that needs a local-language collaboration tool alongside head office Microsoft 365not LINE WORKS
  • A small team of under 30 people that wants free business messaging with a real upgrade path rather than a message history capnot LINE WORKS

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

LINE WORKS

  • The external LINE bridge, which is the main reason to choose it, only matters where LINE has consumer penetration, so buyers outside Japan, Taiwan and Thailand are paying for a feature they cannot use.
  • The free tier caps total storage at 5GB across the whole organisation, not per user, so a team sharing photos or documents exhausts it within weeks and is pushed onto a paid plan.
  • Business email is only on the Advanced plan at 800 yen per user, so an organisation wanting both chat and mail pays nearly double the Standard rate for every seat including staff who only chat.
  • Developer documentation, support and the integration catalogue are strongest in Japanese, which makes it awkward to administer from a non-Japanese IT function.
  • It has no serious developer or engineering workflow story, so organisations that also run Slack or Teams for technical teams end up maintaining two chat systems and two directories.

Naver Works

  • The integration ecosystem is small by comparison with Slack or Microsoft Teams, so any workflow that depends on a long tail of third-party apps will need custom development against the Works API.
  • Documentation, support and most community knowledge are in Korean and Japanese; an English-speaking administrator will spend a lot of time in machine translation.
  • Pricing is published in Korean won and the buying experience assumes a Korean or Japanese business entity, which complicates procurement for a company incorporated elsewhere.
  • The Lite tier omits business email, so the plan that looks cheap is messaging only and the realistic entry point for most companies is Standard at more than double the price.
  • Clova Note transcription and several AI features are sold as separate line items rather than bundled, so the quoted per-user figure understates what a team using the full suite actually pays.

Pricing, plan by plan

LINE WORKS

Free
  • FreeFree
    • Up to 30 users
    • 5GB total storage
    • Chat, calls, calendar and address book
  • Standard$450/month
    • Unlimited users
    • 1TB shared storage
    • Annual contract price, 540 yen monthly
  • Advanced$800/month
    • Everything in Standard
    • Business email
    • 100TB shared storage

Naver Works

Free
  • FreeFree
    • Up to 30 members
    • 5GB shared storage
    • Limited administration and audit features
  • Lite$3000/month
    • Unlimited members
    • 10GB storage per user
    • Messaging, calendar, board and address book
  • Standard$7000/month
    • 100GB storage per user
    • Business email included
    • Fuller administration and audit controls
  • Standard Plus$11000/month
    • 1TB drive per user
    • Larger mail quota
    • Monthly billing is 13,000 KRW

Which should you pick?

Choose LINE WORKS if

  • You need external line messaging.
  • You want to start without paying.
  • You work on Web, iOS, Android, Windows, macOS.
  • You also want chat and channels.
LINE WORKS review

Choose Naver Works if

  • You need messaging with line reach.
  • You want to start without paying.
  • You work on Web, iOS, Android, Windows, macOS.
  • You also want business mail.
Naver Works review

Questions people ask

Is LINE WORKS or Naver Works better?
Neither clearly leads. LINE WORKS starts at Free and Naver Works at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, LINE WORKS or Naver Works?
LINE WORKS starts at Free and Naver Works at Free.
Does LINE WORKS or Naver Works run on more platforms?
Both run on Web, iOS, Android, Windows, macOS, so platform support will not decide this one for you.
Can I use LINE WORKS for free?
Both have a free tier, so you can try either at no cost before committing.
What is LINE WORKS best used for?
LINE WORKS is most often used for a japanese retail or service chain whose customers expect to book and enquire over line rather than email, a clinic, dealership or estate agency that needs customer conversations on line but under corporate retention and audit, a japanese sme under 30 staff that wants managed business chat at no licence cost on the free tier, the japanese subsidiary of a foreign group that needs a local tool for front-line staff alongside the group standard. Of those, a japanese retail or service chain whose customers expect to book and enquire over line rather than email and a clinic, dealership or estate agency that needs customer conversations on line but under corporate retention and audit are not what Naver Works is typically brought in for.
What can LINE WORKS do that Naver Works cannot?
LINE WORKS covers External LINE messaging, Chat and channels, Voice and video calls, Shared address book. Naver Works covers Messaging with LINE reach, Business mail, Electronic approval, Calendar and board. Both handle Drive.

Answered from the vendors’ own pages

LINE WORKS: Can LINE WORKS really message ordinary LINE users?

Yes. That is its core differentiator and the reason Japanese customer-facing businesses buy it.

Naver Works: Can Naver Works really message ordinary LINE users?

Yes. External connection with consumer LINE accounts is the feature that most differentiates it, and it is the main reason it sells in Japan.

LINE WORKS: Is there a free plan?

Yes, up to 30 users with 5GB of total organisation storage.

Naver Works: Is Naver Works the same as LINE WORKS?

They are the same lineage under Works Mobile, marketed as Naver Works in Korea and LINE WORKS in Japan and other markets. Feature sets and pricing pages differ by region.

LINE WORKS: Does the Standard plan include email?

No. Business email is Advanced only, at 800 yen per user per month on an annual contract.

Naver Works: Is there a genuinely free tier?

Yes, capped at 30 members with 5GB of shared storage and reduced administration features. It does not expire.

LINE WORKS: Is it worth buying outside Japan?

Generally no. Without the consumer LINE bridge it competes poorly against Slack, Teams or Lark on features and ecosystem.

Naver Works: Does it work for a company outside Korea and Japan?

Technically yes, but you are buying a regional product. Expect Korean or Japanese support, local billing and few connectors to Western SaaS.

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