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Software · head to head

Mixmax vs Capsule CRM

Mixmax logo

Mixmax

Software

Email productivity and sales engagement platform

From
Free
Rated
-
Full reviewWebsite
Capsule CRM logo

Capsule CRM

Software

The customer relationship management CRM

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Mixmax free plan severely limits email tracking to 20 emails per month; Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline

Where they differ

Only the attributes on which Mixmax and Capsule CRM actually diverge.

Attributes where Mixmax and Capsule CRM differ
AttributeMixmaxCapsule CRM
Pricing modelsubscriptionfreemium
PlatformsWeb, GmailWeb
Founded2014Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mixmax

  • Email tracking
  • Meeting scheduling
  • Email sequences
  • Templates
  • Mail merge
  • Gmail
  • Salesforce
  • HubSpot

Only in Capsule CRM

Nothing recorded that Mixmax does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Mixmax

  • Email outreachnot Capsule CRM
  • Meeting schedulingnot Capsule CRM
  • Follow-up automationnot Capsule CRM
  • Sales trackingnot Capsule CRM

Capsule CRM

No use cases recorded yet. See the Capsule CRM review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mixmax

  • Free plan severely limits email tracking to 20 emails per month
  • Download tracking in Outlook only works through web app, not desktop
  • Tracking indicators not supported for Outlook desktop users
  • Limited integration with email clients beyond Gmail

Capsule CRM

  • Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
  • Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
  • Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
  • Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

Pricing, plan by plan

Mixmax

Free
  • FreeFree
    • Email tracking (100/mo)
    • Basic scheduling
    • Email templates
  • SMB$34/month
    • Unlimited tracking
    • Sequences
    • Mail merge
  • Growth$65/month
    • All SMB features
    • Automation rules
    • Dialer
  • EnterpriseFree
    • All Growth features
    • Admin controls
    • SSO

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

Which should you pick?

Choose Mixmax if

  • You need email tracking.
  • You want to start without paying.
  • You work on Web, Gmail.
  • You also want meeting scheduling.
Mixmax review

Choose Capsule CRM if

  • You want to start without paying.
Capsule CRM review

Questions people ask

Is Mixmax or Capsule CRM better?
Neither clearly leads. Mixmax starts at Free and Capsule CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mixmax or Capsule CRM?
Mixmax starts at Free and Capsule CRM at Free.
Does Mixmax or Capsule CRM run on more platforms?
Mixmax runs on Web, Gmail. Capsule CRM runs on Web.
Can I use Mixmax for free?
Both have a free tier, so you can try either at no cost before committing.
What is Mixmax best used for?
Mixmax is most often used for email outreach, meeting scheduling, follow-up automation, sales tracking. Of those, email outreach and meeting scheduling are not what Capsule CRM is typically brought in for.
What can Mixmax do that Capsule CRM cannot?
Mixmax covers Email tracking, Meeting scheduling, Email sequences, Templates.

Answered from the vendors’ own pages

Mixmax: Does Mixmax integrate with Gmail?

Yes. Mixmax is a Chrome extension that integrates directly with Gmail and Google Workspace. It adds email tracking, templates, meeting scheduling, and workflow automation features directly into Gmail.

Source
Mixmax: What email tracking does Mixmax provide?

Mixmax tracks email opens, clicks, and downloads in real time. The free plan includes tracking for up to 20 emails per month, while paid plans offer unlimited tracking across all emails.

Source
Mixmax: What does Mixmax cost?

Mixmax offers a free plan with limited tracking (20 emails/month) and basic features. Paid plans include Inbox Copilot, Engagement Copilot, and Mixmax Suite with unlimited tracking and advanced automation.

Source
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Related pages

More on Mixmax

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