Surveys · head to head
Jotform vs Microsoft Forms
Microsoft Forms
Surveys
Survey tool bundled into Microsoft 365 with no standalone price, where the real constraints are tenant policy, residency and admin visibility
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Jotform free tier limited to 5 forms and 100 monthly submissions; Microsoft Forms the Advanced Data Residency add-on explicitly does not cover Microsoft Forms, so a tenant that has paid for regional residency still has its survey responses provisioned according to best-effort guidance rather than a contractual commitment.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Jotform and Microsoft Forms actually diverge.
| Attribute | Jotform | Microsoft Forms |
|---|---|---|
| Pricing model | freemium | Included with Microsoft 365, not sold separately |
| Platforms | Web | Web, iOS, Android |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Surveys).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Jotform
Nothing recorded that Microsoft Forms does not also cover.
Only in Microsoft Forms
- Bundled licensing
- Very high response ceiling
- File upload questions
- Co-authoring
- eDiscovery coverage
- Surveys Agent in Copilot
What people use each for
The jobs each tool is most often brought in to do.
Jotform
- Form creation and collectionnot Microsoft Forms
- Survey distributionnot Microsoft Forms
- Lead generationnot Microsoft Forms
- Workflow automationnot Microsoft Forms
Microsoft Forms
- Internal surveys and quizzes inside an organisation that already pays for Microsoft 365 and does not want a second vendor contractnot Jotform
- Education settings where quizzes need automatic grading and results in Excel without procurement approvalnot Jotform
- Quick polls inside Microsoft Teams where the response data should stay in the same tenant as everything elsenot Jotform
- Any case where the deciding factor is that no purchase order is requirednot Jotform
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Jotform
- Free tier limited to 5 forms and 100 monthly submissions
- Bronze tier requires $39/month to remove Jotform branding
- Enterprise pricing requires contacting sales
Microsoft Forms
- The Advanced Data Residency add-on explicitly does not cover Microsoft Forms, so a tenant that has paid for regional residency still has its survey responses provisioned according to best-effort guidance rather than a contractual commitment.
- Above 50,000 responses a form degrades sharply: only CSV export continues to work, while summary charts, viewing individual responses, printing, shared summary links and manual quiz grading all stop.
- Forms belonging to an account that is hard deleted, or deleted more than thirty days earlier, are not recoverable at all, so an unmanaged leaver process destroys survey data silently.
- The administrator settings that govern external sharing, template sharing and result summary sharing are only available to education and Microsoft 365 Apps for business customers, leaving many commercial tenants without the controls the documentation describes.
- A summary sharing link that has already been created continues to work for anyone inside or outside the organisation even after the form is restricted, so tightening permissions does not close an existing leak unless the link is deleted explicitly.
Pricing, plan by plan
Jotform
Free- StarterFree
- 5 active forms
- 100 monthly submissions
- 100 MB storage
- Bronze$39/month
- 25 active forms
- 1,000 monthly submissions
- 1 GB storage
- Silver$49/month
- 50 active forms
- 2,500 monthly submissions
- 10 GB storage
- Gold$129/month
- 100 active forms
- 10,000 monthly submissions
- 100 GB storage
Microsoft Forms
Free- Free consumer Microsoft accountFree
- 200 responses per form
- 400 forms per account, including the recycle bin
- 200 questions per form
- Paid consumer Microsoft account$undefined/year
- Included in the subscription price, not sold separately
- 1,000 responses per form
- 400 forms per account
- Microsoft 365 work or school licence$undefined/year
- Included in the subscription price, not sold separately
- 5,000,000 responses per form
- Included in Business Basic, Standard, Premium, Office 365 E1, E3, E5 and Microsoft 365 F3
- Government GCC High and DoD$undefined/year
- Included in the subscription price, not sold separately
- 50,000 responses per form
- No email notification, video insert, Bing image search or phishing protection
Which should you pick?
Choose Microsoft Forms if
- You need bundled licensing.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want very high response ceiling.
Questions people ask
- Is Jotform or Microsoft Forms better?
- Neither clearly leads. Jotform starts at Free and Microsoft Forms at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Jotform or Microsoft Forms?
- Jotform starts at Free and Microsoft Forms at Free.
- Does Jotform or Microsoft Forms run on more platforms?
- Jotform runs on Web. Microsoft Forms runs on Web, iOS, Android.
- Can I use Jotform for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Jotform best used for?
- Jotform is most often used for form creation and collection, survey distribution, lead generation, workflow automation. Of those, form creation and collection and survey distribution are not what Microsoft Forms is typically brought in for.
- What can Jotform do that Microsoft Forms cannot?
- Microsoft Forms covers Bundled licensing, Very high response ceiling, File upload questions, Co-authoring.
Answered from the vendors’ own pages
Jotform: Is there a free version of Jotform?
Yes, Jotform's Starter plan is free and allows 5 active forms, 100 monthly submissions, and 100 MB of storage. Jotform branding remains on forms in the free tier.
SourceMicrosoft Forms: Can I buy Microsoft Forms on its own?
No. It exists only as a service plan inside Microsoft 365, Office 365 and education or government SKUs, or free with a consumer Microsoft account. There is no standalone product to purchase.
Jotform: How much does Jotform Bronze cost?
The Bronze plan costs $39 per month when billed monthly, or $408 per year ($34 per month effective). It includes 25 active forms, 1,000 monthly submissions, 1 GB storage, and removable branding.
SourceMicrosoft Forms: Where are responses stored?
In the United States for most tenants, in the EU and EFTA region for EU tenants, and in Australia only for Forms provisioned after October 2022. Microsoft states this is guidance, not a residency commitment.
Jotform: What is included in Jotform's Gold tier?
The Gold plan costs $129 per month billed monthly or $1,188 per year ($99 per month effective). It provides 100 active forms, 10,000 monthly submissions, 100 GB storage, HIPAA-friendly capabilities, and 100 active AI Agents.
SourceMicrosoft Forms: Can an administrator read someone else responses?
Not while that user account is active; ownership transfer is refused. Yes once the account is disabled or deleted, and yes through premium eDiscovery, which is still labelled preview.
Jotform: Does Jotform offer discounts for nonprofits or education?
Yes, educational institutions and nonprofits receive 50% off Bronze, Silver, and Gold tiers, plus 30% off the Enterprise plan.
SourceMicrosoft Forms: How do I turn Forms off for the organisation?
Disable both the Microsoft Forms and the Office Hive enterprise applications in Entra ID, or clear the Forms checkbox per user. Both applications must be disabled for it to take effect.
Related pages
More on Microsoft Forms
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