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Restaurants · head to head

Oracle MICROS Simphony vs OpenTable

Oracle MICROS Simphony logo

Oracle MICROS Simphony

Restaurants

Enterprise cloud point of sale for large restaurant, hotel and stadium food service operations

From
On request
Rated
-
Full reviewWebsite
OpenTable logo

OpenTable

Restaurants

Restaurant reservation and management platform

From
$39/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Oracle MICROS Simphony the software subscription is a minor part of total cost; proprietary workstations, reseller implementation and configuration services usually dominate the first year budget.; OpenTable openTable for Restaurants charges a subscription fee on top of per-cover network fees: Basic is $149/month with covers free for the first 30 days then $1.50 per network cover, Core is $299/month at $1 per network cover, and Pro is $499/month also at $1 per network cover, so cost scales with both plan tier and diner volume rather than a flat seat price (archived plans page, 5 November 2025)
  • They diverge on capability: Oracle MICROS Simphony covers Enterprise menu hierarchy, OpenTable covers Online reservations.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Oracle MICROS Simphony and OpenTable actually diverge.

Attributes where Oracle MICROS Simphony and OpenTable differ
AttributeOracle MICROS SimphonyOpenTable
Starting priceOn request$39/month
Pricing modelquotesubscription
PlatformsWeb, iOS, Android, WindowsWeb, Ios, Android
FoundedUnknown1998

Identical on both: free tier (No), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Oracle MICROS Simphony

  • Enterprise menu hierarchy
  • Offline terminal operation
  • Hotel property integration
  • Kitchen display and order routing
  • Inventory and recipe management
  • Reporting and analytics

Only in OpenTable

  • Online reservations
  • Table management
  • Guest profiles
  • Waitlist
  • Marketing tools
  • Reviews
  • Toast
  • Square

What people use each for

The jobs each tool is most often brought in to do.

Oracle MICROS Simphony

  • A hotel group that needs restaurant, bar and room service charges posting to the guest folionot OpenTable
  • A stadium or arena running dozens of concession stands under one menu and tax structurenot OpenTable
  • A casino or resort with many outlets, complex comps and strict audit requirementsnot OpenTable
  • A large chain that requires terminals to keep trading and settling cards during a network outagenot OpenTable

OpenTable

  • Point of Salenot Oracle MICROS Simphony
  • Order Managementnot Oracle MICROS Simphony
  • Inventory Controlnot Oracle MICROS Simphony
  • Staff Schedulingnot Oracle MICROS Simphony

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Oracle MICROS Simphony

  • The software subscription is a minor part of total cost; proprietary workstations, reseller implementation and configuration services usually dominate the first year budget.
  • Deployments are project work measured in months with specialist configuration, so a single site opening in six weeks cannot realistically be put on it.
  • Support runs through Oracle service requests or a reseller rather than direct chat, and resolution pace reflects enterprise support processes rather than restaurant urgency.
  • Hardware is proprietary and replacement units are priced at enterprise levels, so a broken terminal is not solved by buying a tablet locally.
  • The interface and administration tools are dense and dated compared with cloud native competitors, which lengthens training for high turnover front of house teams.

OpenTable

  • OpenTable for Restaurants charges a subscription fee on top of per-cover network fees: Basic is $149/month with covers free for the first 30 days then $1.50 per network cover, Core is $299/month at $1 per network cover, and Pro is $499/month also at $1 per network cover, so cost scales with both plan tier and diner volume rather than a flat seat price (archived plans page, 5 November 2025)
  • On the Basic plan, reservations booked through the restaurant's own website are not free: they cost $0.25 per cover or a $49/month flat fee, a charge that is waived only on the higher Core and Pro tiers (archived plans page, 5 November 2025)

Pricing, plan by plan

Oracle MICROS Simphony

On request
  • Simphony$undefined/year
    • Subscription quoted per workstation per month by tier
    • Proprietary MICROS workstation and tablet hardware quoted separately
    • Implementation and configuration delivered by Oracle or a reseller and billed as a project

OpenTable

$39/month
  • Basic$39/month
    • Reservations
    • Table management
  • Core$249/month
    • Guest profiles
    • Marketing
  • Pro$449/month
    • Full features
    • Premium support

Which should you pick?

Choose Oracle MICROS Simphony if

  • You need enterprise menu hierarchy.
  • You work on Web, iOS, Android, Windows.
  • You also want offline terminal operation.
Oracle MICROS Simphony review

Choose OpenTable if

  • You need online reservations.
  • You work on Web, Ios, Android.
  • You also want table management.
OpenTable review

Questions people ask

Is Oracle MICROS Simphony or OpenTable better?
Neither clearly leads. Oracle MICROS Simphony starts at On request and OpenTable at $39/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Oracle MICROS Simphony or OpenTable?
Oracle MICROS Simphony starts at On request and OpenTable at $39/month.
Does Oracle MICROS Simphony or OpenTable run on more platforms?
Oracle MICROS Simphony runs on Web, iOS, Android, Windows. OpenTable runs on Web, Ios, Android.
What is Oracle MICROS Simphony best used for?
Oracle MICROS Simphony is most often used for a hotel group that needs restaurant, bar and room service charges posting to the guest folio, a stadium or arena running dozens of concession stands under one menu and tax structure, a casino or resort with many outlets, complex comps and strict audit requirements, a large chain that requires terminals to keep trading and settling cards during a network outage. Of those, a hotel group that needs restaurant, bar and room service charges posting to the guest folio and a stadium or arena running dozens of concession stands under one menu and tax structure are not what OpenTable is typically brought in for.
What can Oracle MICROS Simphony do that OpenTable cannot?
Oracle MICROS Simphony covers Enterprise menu hierarchy, Offline terminal operation, Hotel property integration, Kitchen display and order routing. OpenTable covers Online reservations, Table management, Guest profiles, Waitlist.

Answered from the vendors’ own pages

Oracle MICROS Simphony: Is Simphony the same thing as MICROS?

Simphony is the cloud generation of the MICROS POS line. Oracle acquired MICROS Systems in 2014 and Simphony is the product it sells now.

OpenTable: How much does OpenTable restaurant solutions cost?

OpenTable does not publish specific pricing rates or plan tiers on its website. Restaurants must contact the sales team to receive custom pricing quotes based on their individual needs.

Source
Oracle MICROS Simphony: Can it run offline?

Yes. Workstations continue taking and settling orders through a network outage, which is one of the main reasons large venues still choose it.

OpenTable: Is there a free trial for OpenTable?

OpenTable's website does not specify free trial availability. Interested restaurants are directed to request a demo or contact the sales team directly for information about trial options and custom pricing.

Source
Oracle MICROS Simphony: Do I buy it directly from Oracle?

Usually through an Oracle hospitality reseller, who also performs the implementation and often provides first line support.

Oracle MICROS Simphony: Is it suitable for a single independent restaurant?

Rarely. The implementation cost and administration overhead only make sense at estate scale or where hotel property integration is required.

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