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Cybersecurity · head to head

MetricStream vs PublicInput

MetricStream logo

MetricStream

Cybersecurity

Enterprise GRC suite for large regulated organisations, with implementation costs that exceed the licence

From
On request
Free plan
No
Full reviewWebsite
PublicInput logo

PublicInput

Government

Inclusive Community Engagement

From
$400/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: MetricStream implementation typically costs one and a half to two and a half times the first year licence, so a one million dollar licence carries a one and a half to two and a half million dollar rollout that rarely appears in the initial business case.; PublicInput all three plans, Listen, Engage and Engage Plus, are listed as Request Pricing with no published rate, minimum or cost driver
  • They diverge on capability: MetricStream covers Enterprise and operational risk, PublicInput covers Virtual Public Meetings.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which MetricStream and PublicInput actually diverge.

Attributes where MetricStream and PublicInput differ
AttributeMetricStreamPublicInput
Starting priceOn request$400/month
Pricing modelquotesubscription
PlatformsWebWeb, Ios, Android
CategoryCybersecurityGovernment
FoundedUnknown2014

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in MetricStream

  • Enterprise and operational risk
  • Regulatory compliance
  • Internal audit
  • Third-party risk
  • Cyber risk quantification
  • Policy and case management
  • Content libraries
  • ESG reporting

Only in PublicInput

  • Virtual Public Meetings
  • Online Surveys
  • Comment Management
  • Multi-language Support
  • Engagement Analytics
  • Zoom
  • Microsoft Teams
  • GovDelivery

What people use each for

The jobs each tool is most often brought in to do.

MetricStream

  • A multinational bank mapping one control set against obligations from several regulators and needing to evidence the mapping to examinersnot PublicInput
  • An insurer consolidating separate risk, audit and vendor systems that currently produce contradictory numbers to the boardnot PublicInput
  • A pharmaceutical company that must track regulatory change across jurisdictions and show what each change affectednot PublicInput
  • An organisation whose three lines of defence must share one risk taxonomy rather than three overlapping spreadsheetsnot PublicInput

PublicInput

  • Civic engagementnot MetricStream
  • Government consultationnot MetricStream
  • Public input collectionnot MetricStream

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

MetricStream

  • Implementation typically costs one and a half to two and a half times the first year licence, so a one million dollar licence carries a one and a half to two and a half million dollar rollout that rarely appears in the initial business case.
  • Full deployment takes six to eighteen months, during which the organisation runs old and new processes in parallel and the promised efficiency gain is negative.
  • Per-user pricing in the low thousands per year per seat discourages giving access to the first line of defence, which is precisely where risk data originates, so many deployments end up with data still arriving by spreadsheet.
  • Configuration flexibility comes at the price of specialist skills, and organisations become dependent on MetricStream partners or a small internal team, making later changes slow and expensive.
  • The interface and workflow feel enterprise-heavy next to modern compliance tools, and infrequent business users find it hard, which suppresses the participation the platform is meant to enable.

PublicInput

  • All three plans, Listen, Engage and Engage Plus, are listed as Request Pricing with no published rate, minimum or cost driver
  • HTML and CSS customization, custom workflows and approvals, and external system integration with Accela and ESRI are listed as Enterprise Capabilities rather than core platform features
  • Public meetings functionality is sold under a separate Meetings plan rather than being included with the Engagement plans
  • Getting a plan requires booking a consultation and a tailored demo rather than self serve signup

Pricing, plan by plan

MetricStream

On request
  • MetricStream GRC$undefined/year
    • Enterprise risk, audit, compliance and third-party modules
    • Regulatory content libraries
    • Multi-entity and multi-jurisdiction support

PublicInput

$400/month
  • Enterprise$400/month
    • Virtual Meetings
    • Surveys
    • Comment Management

Which should you pick?

Choose MetricStream if

  • You need enterprise and operational risk.
  • You also want regulatory compliance.
MetricStream review

Choose PublicInput if

  • You need virtual public meetings.
  • You work on Web, Ios, Android.
  • You also want online surveys.
PublicInput review

Questions people ask

Is MetricStream or PublicInput better?
Neither clearly leads. MetricStream starts at On request and PublicInput at $400/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, MetricStream or PublicInput?
MetricStream starts at On request and PublicInput at $400/month.
Does MetricStream or PublicInput run on more platforms?
MetricStream runs on Web. PublicInput runs on Web, Ios, Android.
What is MetricStream best used for?
MetricStream is most often used for a multinational bank mapping one control set against obligations from several regulators and needing to evidence the mapping to examiners, an insurer consolidating separate risk, audit and vendor systems that currently produce contradictory numbers to the board, a pharmaceutical company that must track regulatory change across jurisdictions and show what each change affected, an organisation whose three lines of defence must share one risk taxonomy rather than three overlapping spreadsheets. Of those, a multinational bank mapping one control set against obligations from several regulators and needing to evidence the mapping to examiners and an insurer consolidating separate risk, audit and vendor systems that currently produce contradictory numbers to the board are not what PublicInput is typically brought in for.
What can MetricStream do that PublicInput cannot?
MetricStream covers Enterprise and operational risk, Regulatory compliance, Internal audit, Third-party risk. PublicInput covers Virtual Public Meetings, Online Surveys, Comment Management, Multi-language Support.

Answered from the vendors’ own pages

MetricStream: What does MetricStream cost?

It is quoted. Market data suggests roughly 75,000 to 150,000 US dollars a year for small enterprise deployments, 250,000 to 500,000 for medium and 750,000 upwards for large.

PublicInput: How much does PublicInput cost?

PublicInput does not publish pricing on their website. Customers must request a demo or book a meeting to receive a quote based on their specific needs.

Source
MetricStream: How long is implementation?

Six to eighteen months for a full platform deployment, and the services cost usually exceeds the first year licence.

PublicInput: What pricing plans does PublicInput offer?

PublicInput offers Engagement Plans and Meetings Plans, but specific pricing for each plan is not publicly available and requires contacting their sales team.

Source
MetricStream: Is it right for a mid-market company?

Usually not. Its depth suits organisations with several regulators and formal three lines of defence structures.

MetricStream: Does it replace SOC 2 automation tools?

It can cover the framework, but it is not designed for the automated evidence collection those tools do cheaply.

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