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Software · head to head

Mattermost vs Zenoti

Mattermost logo

Mattermost

Software

Channel-centric collaboration for secure workflows

From
On request
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Software

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Mattermost no prices are published for any of the three paid tiers (Professional, Enterprise, Enterprise Advanced); all require contacting sales; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo

Where they differ

Only the attributes on which Mattermost and Zenoti actually diverge.

Attributes where Mattermost and Zenoti differ
AttributeMattermostZenoti
Starting priceOn request$200/month
Pricing modelquotesubscription
PlatformsWebWeb, Ios, Android, Api
FoundedUnknown2010

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mattermost

Nothing recorded that Zenoti does not also cover.

Only in Zenoti

  • Appointment booking
  • Point of sale
  • Inventory management
  • Marketing automation
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence

What people use each for

The jobs each tool is most often brought in to do.

Mattermost

No use cases recorded yet. See the Mattermost review.

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Mattermost
  • Centralising appointment booking, point of sale and inventory across sitesnot Mattermost
  • Managing memberships, packages and customer marketing for large operatorsnot Mattermost

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mattermost

  • No prices are published for any of the three paid tiers (Professional, Enterprise, Enterprise Advanced); all require contacting sales
  • Professional is capped at a maximum of 250 users, forcing a move to Enterprise for larger teams
  • Licenses are sold only as prepaid annual subscriptions, and organizations that exceed their licensed seat count must purchase additional seats on a prorated quarterly basis

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Mattermost

On request

No published plan breakdown. See the Mattermost review.

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Mattermost if

Nothing in the data separates Mattermost from Zenoti on the points above - pick on price and on how each one feels to use.

Mattermost review

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want point of sale.
Zenoti review

Questions people ask

Is Mattermost or Zenoti better?
Neither clearly leads. Mattermost starts at On request and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mattermost or Zenoti?
Mattermost starts at On request and Zenoti at $200/month.
Does Mattermost or Zenoti run on more platforms?
Mattermost runs on Web. Zenoti runs on Web, Ios, Android, Api.
What can Mattermost do that Zenoti cannot?
Zenoti covers Appointment booking, Point of sale, Inventory management, Marketing automation.
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