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Grasshopper vs Zenoti

Grasshopper logo

Grasshopper

Software

The entrepreneur's phone system

From
On request
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Software

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Grasshopper available only in the USA and Canada; the site returns a not available in your region error outside those countries; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo

Where they differ

Only the attributes on which Grasshopper and Zenoti actually diverge.

Attributes where Grasshopper and Zenoti differ
AttributeGrasshopperZenoti
Starting priceOn request$200/month
PlatformsWebWeb, Ios, Android, Api
FoundedUnknown2010

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Grasshopper

Nothing recorded that Zenoti does not also cover.

Only in Zenoti

  • Appointment booking
  • Point of sale
  • Inventory management
  • Marketing automation
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence

What people use each for

The jobs each tool is most often brought in to do.

Grasshopper

No use cases recorded yet. See the Grasshopper review.

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Grasshopper
  • Centralising appointment booking, point of sale and inventory across sitesnot Grasshopper
  • Managing memberships, packages and customer marketing for large operatorsnot Grasshopper

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Grasshopper

  • Available only in the USA and Canada; the site returns a not available in your region error outside those countries
  • Plans start at $14/month only under a promotional discount of up to $75 off select plans, meaning the advertised entry price is not the standing rate

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Grasshopper

On request

No published plan breakdown. See the Grasshopper review.

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Grasshopper if

Nothing in the data separates Grasshopper from Zenoti on the points above - pick on price and on how each one feels to use.

Grasshopper review

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want point of sale.
Zenoti review

Questions people ask

Is Grasshopper or Zenoti better?
Neither clearly leads. Grasshopper starts at On request and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Grasshopper or Zenoti?
Grasshopper starts at On request and Zenoti at $200/month.
Does Grasshopper or Zenoti run on more platforms?
Grasshopper runs on Web. Zenoti runs on Web, Ios, Android, Api.
What can Grasshopper do that Zenoti cannot?
Zenoti covers Appointment booking, Point of sale, Inventory management, Marketing automation.
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