Softwr

Communication & Collaboration · head to head

Webex by Cisco vs Zenoti

Webex by Cisco logo

Webex by Cisco

Communication & Collaboration

A simpler, smarter way to work

From
Free
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Scheduling & Booking

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Only Webex by Cisco has a free tier, so it costs nothing to try first.
  • Each has a real cost: Webex by Cisco listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL); Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • They diverge on capability: Webex by Cisco covers Video and audio conferencing, Zenoti covers Appointment booking.

Where they differ

Only the attributes on which Webex by Cisco and Zenoti actually diverge.

Attributes where Webex by Cisco and Zenoti differ
AttributeWebex by CiscoZenoti
Starting priceFree$200/month
Free tierYesNo
PlatformsWeb, Windows, Macos, Linux, Ios, AndroidWeb, Ios, Android, Api
CategoryCommunication & CollaborationScheduling & Booking
Founded19842010

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Webex by Cisco

  • Video and audio conferencing
  • Screen sharing and annotation
  • Virtual backgrounds
  • Recording and playback
  • Meeting transcription
  • Chat and messaging
  • Calendar integration
  • Breakout sessions

Only in Zenoti

  • Appointment booking
  • Point of sale
  • Inventory management
  • Marketing automation
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence

Both cover

  • SOC2

What people use each for

The jobs each tool is most often brought in to do.

Webex by Cisco

  • Video conferencingnot Zenoti
  • Webinarsnot Zenoti
  • Virtual eventsnot Zenoti
  • Trainingnot Zenoti
  • Enterprise communicationnot Zenoti

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Webex by Cisco
  • Centralising appointment booking, point of sale and inventory across sitesnot Webex by Cisco
  • Managing memberships, packages and customer marketing for large operatorsnot Webex by Cisco

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Webex by Cisco

  • Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Webex by Cisco

Free
  • FreeFree
    • Unlimited 1:1 meetings
    • Group meetings (40 min limit, 100 participants)
    • HD video
  • Pro$13.5/month
    • Unlimited meetings (500 participants)
    • Cloud recording and storage
    • Advanced scheduling
  • Business$18/month
    • Everything in Pro
    • Custom branding
    • Advanced security
  • Enterprise$undefined/month
    • Unlimited everything
    • Dedicated account manager
    • Custom deployment

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Webex by Cisco if

  • You need video and audio conferencing.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Linux, Ios, Android.
  • You also want screen sharing and annotation.
Webex by Cisco review

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want point of sale.
Zenoti review

Questions people ask

Is Webex by Cisco or Zenoti better?
Neither clearly leads. Webex by Cisco starts at Free and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Webex by Cisco or Zenoti?
Webex by Cisco has a free tier; the other does not. Paid plans start at Free for Webex by Cisco and $200/month for Zenoti.
Does Webex by Cisco or Zenoti run on more platforms?
Webex by Cisco runs on Web, Windows, Macos, Linux, Ios, Android. Zenoti runs on Web, Ios, Android, Api.
Can I use Webex by Cisco for free?
Yes. Webex by Cisco has a free tier, so you can try it without paying. Zenoti starts at $200/month.
What is Webex by Cisco best used for?
Webex by Cisco is most often used for video conferencing, webinars, virtual events, training. Of those, video conferencing and webinars are not what Zenoti is typically brought in for.
What can Webex by Cisco do that Zenoti cannot?
Webex by Cisco covers Video and audio conferencing, Screen sharing and annotation, Virtual backgrounds, Recording and playback. Zenoti covers Appointment booking, Point of sale, Inventory management, Marketing automation. Both handle SOC2.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Webex by Cisco

More on Zenoti

Keep looking

Other head to heads