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Communication & Collaboration · head to head

RingCentral Video vs Zenoti

RingCentral Video logo

RingCentral Video

Communication & Collaboration

Connected cloud communications

From
$19.99/month
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Scheduling & Booking

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: RingCentral Video unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • They diverge on capability: RingCentral Video covers HD video conferencing, Zenoti covers Appointment booking.

Where they differ

Only the attributes on which RingCentral Video and Zenoti actually diverge.

Attributes where RingCentral Video and Zenoti differ
AttributeRingCentral VideoZenoti
Starting price$19.99/month$200/month
PlatformsWeb, Windows, Macos, Ios, AndroidWeb, Ios, Android, Api
CategoryCommunication & CollaborationScheduling & Booking
Founded19992010

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in RingCentral Video

  • HD video conferencing
  • Voice and video calling
  • Screen sharing
  • Virtual backgrounds
  • Recording and transcription
  • Chat and messaging
  • Calendar integration
  • Meeting attendee controls

Only in Zenoti

  • Appointment booking
  • Point of sale
  • Inventory management
  • Marketing automation
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence

Both cover

  • SOC2

What people use each for

The jobs each tool is most often brought in to do.

RingCentral Video

  • Cloud business phone system with video meetings and team messagingnot Zenoti
  • Replacing on-premise PBX hardware for distributed teamsnot Zenoti

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot RingCentral Video
  • Centralising appointment booking, point of sale and inventory across sitesnot RingCentral Video
  • Managing memberships, packages and customer marketing for large operatorsnot RingCentral Video

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

RingCentral Video

  • Unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table
  • The free trial is only for new subscribers and is capped at five users and two desktop phones, with SMS unavailable during the trial
  • Trial hardware must be returned within 21 days of trial cancellation to avoid hardware charges
  • Phone rental is available only with a multi-year contract
  • Automated, high volume or marketing SMS costs extra as RingCentral High Volume SMS, and TCR registration is required for SMS and MMS
  • A Mobile User extension is free to add but is billed at the same monthly rate as a Digital Line in any month it is used to make or receive a call
  • The Webinar 500 discount lasts one year on a one year commitment, after which pricing reverts to $75 per host per month or the then current retail price
  • Taxes and recovery fees including the Federal Universal Service Recovery Fee, E911 Service Fee and Compliance and Administrative Cost Recovery Fee are added on top
  • The advertised savings of up to 33% require paying annually

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

RingCentral Video

$19.99/month
  • Essentials$19.99/month
    • Video meetings
    • Phone service
    • Text messaging
  • Standard$27.99/month
    • Everything in Essentials
    • Advanced meeting controls
    • Call recording
  • Premium$34.99/month
    • Everything in Standard
    • Advanced security features
    • Compliance recording
  • Enterprise$undefined/month
    • Unlimited everything
    • Custom deployment
    • Dedicated account manager

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose RingCentral Video if

  • You need hd video conferencing.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want voice and video calling.
RingCentral Video review

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want point of sale.
Zenoti review

Questions people ask

Is RingCentral Video or Zenoti better?
Neither clearly leads. RingCentral Video starts at $19.99/month and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, RingCentral Video or Zenoti?
RingCentral Video starts at $19.99/month and Zenoti at $200/month.
Does RingCentral Video or Zenoti run on more platforms?
RingCentral Video runs on Web, Windows, Macos, Ios, Android. Zenoti runs on Web, Ios, Android, Api.
What is RingCentral Video best used for?
RingCentral Video is most often used for cloud business phone system with video meetings and team messaging, replacing on-premise pbx hardware for distributed teams. Of those, cloud business phone system with video meetings and team messaging and replacing on-premise pbx hardware for distributed teams are not what Zenoti is typically brought in for.
What can RingCentral Video do that Zenoti cannot?
RingCentral Video covers HD video conferencing, Voice and video calling, Screen sharing, Virtual backgrounds. Zenoti covers Appointment booking, Point of sale, Inventory management, Marketing automation. Both handle SOC2.
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