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Restaurants · head to head

Lunchbox vs NCR Silver

Lunchbox logo

Lunchbox

Restaurants

First party ordering websites, apps and loyalty for growing multi unit restaurant brands

From
On request
Rated
-
NCR Silver logo

NCR Silver

Restaurants

Enterprise POS and commerce solutions by NCR

From
$200000/year
Rated
-

The short version

  • Each has a real cost: Lunchbox the fee is charged per location per month regardless of how many direct orders you generate, so brands that do not fund marketing pay for a channel that stays quiet.; NCR Silver no pricing published on NCR website
  • They diverge on capability: Lunchbox covers Branded ordering web and apps, NCR Silver covers Multi-store management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Lunchbox and NCR Silver actually diverge.

Attributes where Lunchbox and NCR Silver differ
AttributeLunchboxNCR Silver
Starting priceOn request$200000/year
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWeb
FoundedUnknown1884

Identical on both: free tier (No), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Lunchbox

  • Branded ordering web and apps
  • Loyalty and rewards
  • Guest data platform
  • Marketing automation
  • POS and delivery integrations
  • Catering and group ordering

Only in NCR Silver

  • Multi-store management
  • Point of sale
  • Inventory management
  • Omnichannel capabilities
  • Customer analytics
  • Self-checkout
  • Mobile POS
  • API access

What people use each for

The jobs each tool is most often brought in to do.

Lunchbox

  • A fast casual chain of ten to thirty units trying to shift volume away from delivery marketplacesnot NCR Silver
  • A brand that wants its own iOS and Android apps without commissioning a bespoke buildnot NCR Silver
  • An operator who needs guest order history for retention campaigns rather than anonymous marketplace ordersnot NCR Silver
  • A group launching catering that needs a separate ordering flow from standard checkoutnot NCR Silver

NCR Silver

  • Processing digital transactions for retail stores and restaurant chains at scalenot Lunchbox
  • Operating self-service ATM networks for financial institutions and retailersnot Lunchbox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Lunchbox

  • The fee is charged per location per month regardless of how many direct orders you generate, so brands that do not fund marketing pay for a channel that stays quiet.
  • Moving customers off marketplaces requires sustained discounting and advertising that the restaurant funds, and none of that cost appears in the software quote.
  • The company has been through substantial restructuring since its peak funding, so integration maintenance and roadmap continuity are fair questions to put in writing before signing.
  • Native app launches involve app store review, brand assets and a build fee, so time to first order is measured in weeks rather than days.
  • The integration list is narrower than that of the large enterprise ordering vendors, and a group on an uncommon POS may find order injection limited or unsupported.

NCR Silver

  • No pricing published on NCR website

Pricing, plan by plan

Lunchbox

On request
  • Lunchbox$undefined/year
    • Priced per location per month with modules for ordering, loyalty and marketing
    • One time build and launch fee for web and mobile apps
    • App store submission and brand design handled during onboarding

NCR Silver

$200000/year
  • Enterprise$200000/year
    • Multi-store POS
    • Inventory management
    • Omnichannel
  • Premium$500000/year
    • All Enterprise features
    • Advanced personalization
    • Custom integrations

Which should you pick?

Choose Lunchbox if

  • You need branded ordering web and apps.
  • You work on Web, iOS, Android.
  • You also want loyalty and rewards.

Choose NCR Silver if

  • You need multi-store management.
  • You also want point of sale.

Questions people ask

Is Lunchbox or NCR Silver better?
Neither clearly leads. Lunchbox starts at On request and NCR Silver at $200000/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Lunchbox or NCR Silver?
Lunchbox starts at On request and NCR Silver at $200000/year.
Does Lunchbox or NCR Silver run on more platforms?
Lunchbox runs on Web, iOS, Android. NCR Silver runs on Web.
What is Lunchbox best used for?
Lunchbox is most often used for a fast casual chain of ten to thirty units trying to shift volume away from delivery marketplaces, a brand that wants its own ios and android apps without commissioning a bespoke build, an operator who needs guest order history for retention campaigns rather than anonymous marketplace orders, a group launching catering that needs a separate ordering flow from standard checkout. Of those, a fast casual chain of ten to thirty units trying to shift volume away from delivery marketplaces and a brand that wants its own ios and android apps without commissioning a bespoke build are not what NCR Silver is typically brought in for.
What can Lunchbox do that NCR Silver cannot?
Lunchbox covers Branded ordering web and apps, Loyalty and rewards, Guest data platform, Marketing automation. NCR Silver covers Multi-store management, Point of sale, Inventory management, Omnichannel capabilities.

Answered from the vendors’ own pages

Lunchbox: Does it stop me paying delivery commission?

Only on orders that move to your own channels. Orders still placed on DoorDash or Uber Eats carry their usual commission.

NCR Silver: Where can I find NCR Silver pricing?

NCR's main website does not display pricing for its Silver product line. The company has separated into two entities (NCR Voyix and NCR Atleos), and specific product pricing requires contacting their respective sales teams.

Source
Lunchbox: Do I get my own branded mobile app?

Yes, native iOS and Android apps under your brand, built and submitted during onboarding for a one time fee on top of the subscription.

Lunchbox: Who owns the customer data?

The restaurant. That is the central argument for first party ordering over marketplace ordering.

Lunchbox: What size of brand is it aimed at?

Multi unit groups, broadly five to fifty locations. Single sites usually do better with a cheaper ordering product.

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