Softwr

Restaurants · head to head

Flipdish vs Lunchbox

Flipdish logo

Flipdish

Restaurants

Branded ordering websites, apps and self service kiosks for takeaways and restaurant groups in Europe

From
On request
Rated
-
Full reviewWebsite
Lunchbox logo

Lunchbox

Restaurants

First party ordering websites, apps and loyalty for growing multi unit restaurant brands

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Flipdish most plans take a percentage of order value, so the cost rises with volume and a busy site can end up paying more than a flat fee competitor would charge.; Lunchbox the fee is charged per location per month regardless of how many direct orders you generate, so brands that do not fund marketing pay for a channel that stays quiet.
  • They diverge on capability: Flipdish covers Branded ordering site and app, Lunchbox covers Branded ordering web and apps.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Flipdish and Lunchbox actually diverge.

Attributes where Flipdish and Lunchbox differ
AttributeFlipdishLunchbox

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Flipdish

  • Branded ordering site and app
  • Self service kiosks
  • Marketing and loyalty
  • POS and printer integration
  • Driver and delivery tracking
  • Multi site and franchise controls

Only in Lunchbox

  • Branded ordering web and apps
  • Loyalty and rewards
  • Guest data platform
  • Marketing automation
  • POS and delivery integrations
  • Catering and group ordering

What people use each for

The jobs each tool is most often brought in to do.

Flipdish

  • An Irish or British takeaway trying to move repeat customers off Just Eat and onto its own appnot Lunchbox
  • A franchise group that needs one ordering platform across several European countriesnot Lunchbox
  • A quick service site adding kiosks to cut counter queues without changing its ordering stacknot Lunchbox
  • An operator with its own drivers who needs dispatch and customer tracking without a fleet contractnot Lunchbox

Lunchbox

  • A fast casual chain of ten to thirty units trying to shift volume away from delivery marketplacesnot Flipdish
  • A brand that wants its own iOS and Android apps without commissioning a bespoke buildnot Flipdish
  • An operator who needs guest order history for retention campaigns rather than anonymous marketplace ordersnot Flipdish
  • A group launching catering that needs a separate ordering flow from standard checkoutnot Flipdish

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Flipdish

  • Most plans take a percentage of order value, so the cost rises with volume and a busy site can end up paying more than a flat fee competitor would charge.
  • Commission free refers to the marketplaces, not to Flipdish itself, and the wording in its marketing has caused genuine confusion at renewal time.
  • The company cut staff heavily after its 2021 peak valuation and narrowed its focus, so buyers outside Ireland, the United Kingdom and core European markets get less support and fewer local integrations.
  • Kiosks require hardware purchase and physical installation per site, a capital cost that sits outside the software quote and does not scale down for small premises.
  • You still fund the discounting and advertising that moves customers away from the marketplaces, and none of that appears in the platform cost comparison.

Lunchbox

  • The fee is charged per location per month regardless of how many direct orders you generate, so brands that do not fund marketing pay for a channel that stays quiet.
  • Moving customers off marketplaces requires sustained discounting and advertising that the restaurant funds, and none of that cost appears in the software quote.
  • The company has been through substantial restructuring since its peak funding, so integration maintenance and roadmap continuity are fair questions to put in writing before signing.
  • Native app launches involve app store review, brand assets and a build fee, so time to first order is measured in weeks rather than days.
  • The integration list is narrower than that of the large enterprise ordering vendors, and a group on an uncommon POS may find order injection limited or unsupported.

Pricing, plan by plan

Flipdish

On request
  • Flipdish$undefined/year
    • Most plans charge a percentage of order value processed through Flipdish channels
    • Kiosk hardware quoted separately per terminal
    • Setup, branding and app store submission billed at onboarding

Lunchbox

On request
  • Lunchbox$undefined/year
    • Priced per location per month with modules for ordering, loyalty and marketing
    • One time build and launch fee for web and mobile apps
    • App store submission and brand design handled during onboarding

Which should you pick?

Choose Flipdish if

  • You need branded ordering site and app.
  • You work on Web, iOS, Android.
  • You also want self service kiosks.
Flipdish review

Choose Lunchbox if

  • You need branded ordering web and apps.
  • You work on Web, iOS, Android.
  • You also want loyalty and rewards.
Lunchbox review

Questions people ask

Is Flipdish or Lunchbox better?
Neither clearly leads. Flipdish starts at On request and Lunchbox at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Flipdish or Lunchbox?
Flipdish starts at On request and Lunchbox at On request.
Does Flipdish or Lunchbox run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Flipdish best used for?
Flipdish is most often used for an irish or british takeaway trying to move repeat customers off just eat and onto its own app, a franchise group that needs one ordering platform across several european countries, a quick service site adding kiosks to cut counter queues without changing its ordering stack, an operator with its own drivers who needs dispatch and customer tracking without a fleet contract. Of those, an irish or british takeaway trying to move repeat customers off just eat and onto its own app and a franchise group that needs one ordering platform across several european countries are not what Lunchbox is typically brought in for.
What can Flipdish do that Lunchbox cannot?
Flipdish covers Branded ordering site and app, Self service kiosks, Marketing and loyalty, POS and printer integration. Lunchbox covers Branded ordering web and apps, Loyalty and rewards, Guest data platform, Marketing automation.

Answered from the vendors’ own pages

Flipdish: Is Flipdish actually commission free?

No. It charges much less than a delivery marketplace, but most plans take a percentage of the order value it processes. Ask for the rate at your order volume.

Lunchbox: Does it stop me paying delivery commission?

Only on orders that move to your own channels. Orders still placed on DoorDash or Uber Eats carry their usual commission.

Flipdish: Does it replace Just Eat or Deliveroo?

It provides a direct channel alongside them. Most venues keep the marketplaces for discovery and use Flipdish for repeat customers.

Lunchbox: Do I get my own branded mobile app?

Yes, native iOS and Android apps under your brand, built and submitted during onboarding for a one time fee on top of the subscription.

Flipdish: Does it work with my point of sale?

It integrates with a number of systems and, where it does not, orders can be printed or worked on a tablet.

Lunchbox: Who owns the customer data?

The restaurant. That is the central argument for first party ordering over marketplace ordering.

Flipdish: Which countries is it strongest in?

Ireland and the United Kingdom, with meaningful coverage across continental Europe.

Lunchbox: What size of brand is it aimed at?

Multi unit groups, broadly five to fifty locations. Single sites usually do better with a cheaper ordering product.

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