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Smart Home · head to head

Losant vs SmartThings

Losant logo

Losant

Smart Home

Cloud-based IoT platform with visualization and workflow automation

From
Free
Rated
-
Full reviewWebsite
SmartThings logo

SmartThings

Smart Home

Samsung's intelligent IoT platform for smart homes

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Losant no public pricing available; customizable pricing model requires sales contact before cost clarity; SmartThings cloud-dependent with no offline operation; requires internet and Samsung servers for all device control
  • They diverge on capability: Losant covers Device Connectivity, SmartThings covers Multi-Brand Support.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Losant and SmartThings actually diverge.

Attributes where Losant and SmartThings differ
AttributeLosantSmartThings
Pricing modelsubscriptionUnknown
PlatformsCloud, Mobile app, Web dashboard, Device integrationiOS, Android, Web, SmartThings Hub
Founded20141938

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Smart Home).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Losant

  • Device Connectivity
  • Data Visualization
  • Workflow Engine
  • REST API
  • Mobile app
  • Dashboard builder
  • Alert system
  • Data export

Only in SmartThings

  • Multi-Brand Support
  • Device Control
  • Automations
  • Cloud Backup
  • 500+ device types
  • Voice Control
  • Routines
  • IFTTT integration

What people use each for

The jobs each tool is most often brought in to do.

Losant

  • Enterprise IoT platforms requiring customized feature sets and deployment optionsnot SmartThings
  • Industrial organizations with complex device management and workflow automation needsnot SmartThings
  • Businesses seeking personalized pricing based on scale and specific use casesnot SmartThings

SmartThings

  • Smart home controlnot Losant
  • Automation routinesnot Losant
  • Device integrationnot Losant
  • Remote monitoringnot Losant

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Losant

  • No public pricing available; customizable pricing model requires sales contact before cost clarity
  • Customers must fill out survey form before sales team provides any pricing details
  • Unable to estimate budget or compare costs against competitors without direct engagement

SmartThings

  • Cloud-dependent with no offline operation; requires internet and Samsung servers for all device control
  • Cloud communication adds latency compared to local hubs; device response delays up to one second
  • Confusing app transition between SmartThings Classic and SmartThings Connect with certain automations only working in one app
  • API changes requiring paid subscriptions starting October 2026 break third-party integrations like Home Assistant

Pricing, plan by plan

Losant

Free
  • SandboxFree
    • Limited devices
    • Basic features
    • Community support
  • Enterprise$500/month
    • Unlimited devices
    • Advanced analytics
    • Premium support

SmartThings

Free
  • Basic (SmartThings app)Free
    • Device control and automation
    • Support for Zigbee, Z-Wave, Wi-Fi, Matter

Which should you pick?

Choose Losant if

  • You need device connectivity.
  • You want to start without paying.
  • You work on Cloud, Mobile app, Web dashboard, Device integration.
  • You also want data visualization.
Losant review

Choose SmartThings if

  • You need multi-brand support.
  • You want to start without paying.
  • You work on iOS, Android, Web, SmartThings Hub.
  • You also want device control.
SmartThings review

Questions people ask

Is Losant or SmartThings better?
Neither clearly leads. Losant starts at Free and SmartThings at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Losant or SmartThings?
Losant starts at Free and SmartThings at Free.
Does Losant or SmartThings run on more platforms?
Losant runs on Cloud, Mobile app, Web dashboard, Device integration. SmartThings runs on iOS, Android, Web, SmartThings Hub.
Can I use Losant for free?
Both have a free tier, so you can try either at no cost before committing.
What is Losant best used for?
Losant is most often used for enterprise iot platforms requiring customized feature sets and deployment options, industrial organizations with complex device management and workflow automation needs, businesses seeking personalized pricing based on scale and specific use cases. Of those, enterprise iot platforms requiring customized feature sets and deployment options and industrial organizations with complex device management and workflow automation needs are not what SmartThings is typically brought in for.
What can Losant do that SmartThings cannot?
Losant covers Device Connectivity, Data Visualization, Workflow Engine, REST API. SmartThings covers Multi-Brand Support, Device Control, Automations, Cloud Backup.

Answered from the vendors’ own pages

Losant: How does Losant's pricing work?

Losant's pricing is entirely customizable based on business needs. After filling out the inquiry form, a Losant sales team member contacts you with personalized pricing and details tailored to your requirements.

Source
SmartThings: Does SmartThings work offline?

No, SmartThings requires internet and Samsung servers to function. It cannot operate offline; all device control depends on cloud connectivity.

Source
Losant: Do you need to contact Losant sales to get a price quote?

Yes, Losant requires prospective customers to submit a form and wait for direct contact from the sales team to discuss pricing. Standard pricing rates are not publicly published.

Source
SmartThings: Which communication protocols does SmartThings support?

SmartThings natively handles Zigbee, Z-Wave, Wi-Fi, and Matter protocols simultaneously through mesh networking.

Source
Losant: What factors determine Losant's custom pricing?

While specific pricing factors aren't disclosed on the public site, customizable pricing typically depends on features, device count, API usage, and deployment requirements. Contact Losant sales to understand how these factors apply to your use case.

Source
SmartThings: What is the cost of SmartThings API access for developers?

Starting October 2026, non-commercial developers using SmartThings API for third-party integrations like Home Assistant must pay $4.99/month. Free access continues through Q3 2026.

Source
SmartThings: Does SmartThings support voice assistants?

Yes, SmartThings is compatible with both Amazon Alexa and Google Assistant for voice control.

Source
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