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SmartThings

Samsung's intelligent IoT platform for smart homes

As of 30 August 2026, SmartThings is free to use. SmartThings is a leading open IoT platform that enables you to connect and control various smart devices from one intuitive mobile app. Softwr lists it under Smart Home. SmartThings is made by Samsung Electronics, launched in 1938, available on iOS, Android, Web.

Overview

What SmartThings does

SmartThings is a leading open IoT platform that enables you to connect and control various smart devices from one intuitive mobile app. It supports hundreds of devices and brands, making it easy to create a connected home.

What people use it for

  • Smart home control
  • Automation routines
  • Device integration
  • Remote monitoring

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about SmartThings.

  • Cloud-dependent with no offline operation; requires internet and Samsung servers for all device control
  • Cloud communication adds latency compared to local hubs; device response delays up to one second
  • Confusing app transition between SmartThings Classic and SmartThings Connect with certain automations only working in one app
  • API changes requiring paid subscriptions starting October 2026 break third-party integrations like Home Assistant

Cross-shopped

What people choose instead of SmartThings

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • SmartThings logo
    SmartThings
    vs
    Home Assistant logo
    Home Assistant

    Home Assistant: Open-source hub that runs locally on your own hardware with no cloud dependency, handles complex automations, supports Zigbee and Z-Wave.

  • SmartThings logo
    SmartThings
    vs
    Apple HomeKit logo
    Apple HomeKit

    Apple HomeKit: Prioritizes privacy with local processing via HomePod/Apple TV, seamless Siri integration, encrypted end-to-end data handling.

  • SmartThings logo
    SmartThings
    vs
    Google Home logo
    Google Home

    Google Home: Superior natural language processing for voice commands, tight integration with Nest devices and Chromecast, whole-home audio control.

  • SmartThings logo
    SmartThings
    vs
    Amazon Alexa logo
    Amazon Alexa

    Amazon Alexa: Largest device ecosystem, extensive third-party skill integrations, works with more brands than any competitor.

Pricing

What SmartThings costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Basic (SmartThings app)

Free

  • Device control and automation
  • Support for Zigbee, Z-Wave, Wi-Fi, Matter

Capabilities

Features

  • Multi-Brand Support

  • Device Control

  • Automations

  • Cloud Backup

  • 500+ device types

    Integration with 500+ device types

  • Voice Control

    Integration with Voice Control

  • Routines

    Integration with Routines

  • IFTTT integration

    Integration with IFTTT integration

  • IOS support

    Available on iOS

  • Android support

    Available on Android

  • Web support

    Available on Web

  • Wearables support

    Available on Wearables

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Does SmartThings work offline?

No, SmartThings requires internet and Samsung servers to function. It cannot operate offline; all device control depends on cloud connectivity.

Source
Which communication protocols does SmartThings support?

SmartThings natively handles Zigbee, Z-Wave, Wi-Fi, and Matter protocols simultaneously through mesh networking.

Source
What is the cost of SmartThings API access for developers?

Starting October 2026, non-commercial developers using SmartThings API for third-party integrations like Home Assistant must pay $4.99/month. Free access continues through Q3 2026.

Source
Does SmartThings support voice assistants?

Yes, SmartThings is compatible with both Amazon Alexa and Google Assistant for voice control.

Source

Behind it

Who makes SmartThings

Company
Samsung Electronics
Based in
Seoul, South Korea
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Softwr does not host reviews and shows no star rating for SmartThings, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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