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No-Code · head to head

Kintone vs LINE WORKS

Kintone logo

Kintone

No-Code

Customizable workplace platform by Cybozu for no-code data, task and team management

From
$24/month
Rated
-
Full reviewWebsite
LINE WORKS logo

LINE WORKS

Communication

Business chat built on the LINE interface, aimed at Japanese firms whose staff and customers already use LINE

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only LINE WORKS has a free tier, so it costs nothing to try first.
  • Each has a real cost: Kintone minimum order of 5 users required ($120/month floor); LINE WORKS the external LINE bridge, which is the main reason to choose it, only matters where LINE has consumer penetration, so buyers outside Japan, Taiwan and Thailand are paying for a feature they cannot use.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Kintone and LINE WORKS actually diverge.

Attributes where Kintone and LINE WORKS differ
AttributeKintoneLINE WORKS
Starting price$24/monthFree
Pricing modelsubscriptionPer user per month
Free tierNoYes
PlatformsWebWeb, iOS, Android, Windows, macOS
CategoryNo-CodeCommunication

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Kintone

Nothing recorded that LINE WORKS does not also cover.

Only in LINE WORKS

  • External LINE messaging
  • Chat and channels
  • Voice and video calls
  • Shared address book
  • Calendar and bulletin board
  • Drive
  • Business email
  • Admin controls

What people use each for

The jobs each tool is most often brought in to do.

Kintone

  • Low-code business application developmentnot LINE WORKS
  • Workflow automationnot LINE WORKS
  • Team collaboration and project managementnot LINE WORKS

LINE WORKS

  • A Japanese retail or service chain whose customers expect to book and enquire over LINE rather than emailnot Kintone
  • A clinic, dealership or estate agency that needs customer conversations on LINE but under corporate retention and auditnot Kintone
  • A Japanese SME under 30 staff that wants managed business chat at no licence cost on the free tiernot Kintone
  • The Japanese subsidiary of a foreign group that needs a local tool for front-line staff alongside the group standardnot Kintone

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Kintone

  • Minimum order of 5 users required ($120/month floor)
  • API calls limited to 10,000 per day

LINE WORKS

  • The external LINE bridge, which is the main reason to choose it, only matters where LINE has consumer penetration, so buyers outside Japan, Taiwan and Thailand are paying for a feature they cannot use.
  • The free tier caps total storage at 5GB across the whole organisation, not per user, so a team sharing photos or documents exhausts it within weeks and is pushed onto a paid plan.
  • Business email is only on the Advanced plan at 800 yen per user, so an organisation wanting both chat and mail pays nearly double the Standard rate for every seat including staff who only chat.
  • Developer documentation, support and the integration catalogue are strongest in Japanese, which makes it awkward to administer from a non-Japanese IT function.
  • It has no serious developer or engineering workflow story, so organisations that also run Slack or Teams for technical teams end up maintaining two chat systems and two directories.

Pricing, plan by plan

Kintone

$24/month
  • Standard$24/month
    • Minimum 5 users ($120/month minimum)
    • 900 apps
    • 300 spaces

LINE WORKS

Free
  • FreeFree
    • Up to 30 users
    • 5GB total storage
    • Chat, calls, calendar and address book
  • Standard$450/month
    • Unlimited users
    • 1TB shared storage
    • Annual contract price, 540 yen monthly
  • Advanced$800/month
    • Everything in Standard
    • Business email
    • 100TB shared storage

Which should you pick?

Choose Kintone if

Nothing in the data separates Kintone from LINE WORKS on the points above - pick on price and on how each one feels to use.

Kintone review

Choose LINE WORKS if

  • You need external line messaging.
  • You want to start without paying.
  • You work on Web, iOS, Android, Windows, macOS.
  • You also want chat and channels.
LINE WORKS review

Questions people ask

Is Kintone or LINE WORKS better?
Neither clearly leads. Kintone starts at $24/month and LINE WORKS at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Kintone or LINE WORKS?
LINE WORKS has a free tier; the other does not. Paid plans start at $24/month for Kintone and Free for LINE WORKS.
Does Kintone or LINE WORKS run on more platforms?
Kintone runs on Web. LINE WORKS runs on Web, iOS, Android, Windows, macOS.
Can I use LINE WORKS for free?
Yes. LINE WORKS has a free tier, so you can try it without paying. Kintone starts at $24/month.
What is Kintone best used for?
Kintone is most often used for low-code business application development, workflow automation, team collaboration and project management. Of those, low-code business application development and workflow automation are not what LINE WORKS is typically brought in for.
What can Kintone do that LINE WORKS cannot?
LINE WORKS covers External LINE messaging, Chat and channels, Voice and video calls, Shared address book.

Answered from the vendors’ own pages

Kintone: How much does Kintone cost per user?

Kintone costs $24/user/month with a minimum of 5 users required, totaling $120/month minimum. All features are included in the single tier.

Source
LINE WORKS: Can LINE WORKS really message ordinary LINE users?

Yes. That is its core differentiator and the reason Japanese customer-facing businesses buy it.

Kintone: Are there different pricing tiers for Kintone?

No, Kintone offers one unified pricing model at $24/user/month with all features included. No tiered plans at different price points.

Source
LINE WORKS: Is there a free plan?

Yes, up to 30 users with 5GB of total organisation storage.

Kintone: Does Kintone offer pricing for nonprofits?

Yes, special pricing is available for 501(c)3 nonprofits, educational institutions, and government organizations. Contact Kintone for details.

Source
LINE WORKS: Does the Standard plan include email?

No. Business email is Advanced only, at 800 yen per user per month on an annual contract.

Kintone: What are Kintone's storage and API limits?

Each user gets 5GB storage. Accounts include 10,000 API calls per day, 900 apps, 300 spaces, and up to 50,000 records per app.

Source
LINE WORKS: Is it worth buying outside Japan?

Generally no. Without the consumer LINE bridge it competes poorly against Slack, Teams or Lark on features and ecosystem.

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