Softwr

Automotive · head to head

IDENTIFIX vs Audatex

IDENTIFIX logo

IDENTIFIX

Automotive

Fix it the first time

From
$99/month
Rated
-
Full reviewWebsite
A

Audatex

Automotive

Damage assessment and estimating software

From
On request
Rated
-
Full reviewWebsite

The short version

  • They diverge on capability: IDENTIFIX covers Direct-Hit database, Audatex covers Damage assessment.

Where they differ

Only the attributes on which IDENTIFIX and Audatex actually diverge.

Attributes where IDENTIFIX and Audatex differ
AttributeIDENTIFIXAudatex
Starting price$99/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Desktop, MobileWeb, Mobile, Desktop
Founded19871974

Identical on both: free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in IDENTIFIX

  • Direct-Hit database
  • Confirmed fixes
  • OEM repair info
  • Wiring diagrams
  • TSB access
  • Component locators
  • Hotline support
  • Training videos

Only in Audatex

  • Damage assessment
  • Estimating engine
  • Parts pricing
  • Labor lookup
  • Photo management
  • Mobile application
  • Report generation
  • Quality assurance

What people use each for

The jobs each tool is most often brought in to do.

IDENTIFIX

  • Automotive repair shops looking up verified repair fixes and diagnostic data for specific vehiclesnot Audatex

Audatex

  • Dealership Managementnot IDENTIFIX
  • Service Schedulingnot IDENTIFIX
  • Inventory Managementnot IDENTIFIX
  • Sales Operationsnot IDENTIFIX
  • Customer Relationshipnot IDENTIFIX

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

IDENTIFIX

  • Promotional monthly pricing reverts after 2 months: Pro Academy rises from $278/mo to $298/mo and Pro rises from $268/mo to $288/mo
  • DIY plan at $29.99/mo limits database access to a single vehicle only, versus full vehicle database on Academy and Pro plans
  • Technician training and certification prep are excluded from the Pro plan and included only on the pricier Academy plan

Audatex

Nothing recorded yet. See the Audatex review.

Pricing, plan by plan

IDENTIFIX

$99/month
  • Direct-Hit$99/month
    • Confirmed fixes
    • OEM information
    • Wiring diagrams
  • Direct-Hit Pro$159/month
    • Everything in Direct-Hit
    • Hotline calls
    • Expert assistance
  • Shop Plus$249/month
    • Everything in Pro
    • Multiple users
    • Shop management

Audatex

On request
  • Standard$undefined/month
    • Damage assessment
    • Estimate creation
    • Parts lookup
  • Professional$undefined/month
    • Advanced assessment
    • Mobile estimating
    • Claims integration
  • Enterprise$undefined/month
    • Complete platform
    • All modules
    • Custom workflows

Which should you pick?

Choose IDENTIFIX if

  • You need direct-hit database.
  • You work on Web, Desktop, Mobile.
  • You also want confirmed fixes.
IDENTIFIX review

Choose Audatex if

  • You need damage assessment.
  • You work on Web, Mobile, Desktop.
  • You also want estimating engine.
Audatex review

Questions people ask

Is IDENTIFIX or Audatex better?
Neither clearly leads. IDENTIFIX starts at $99/month and Audatex at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, IDENTIFIX or Audatex?
IDENTIFIX starts at $99/month and Audatex at On request.
Does IDENTIFIX or Audatex run on more platforms?
IDENTIFIX runs on Web, Desktop, Mobile. Audatex runs on Web, Mobile, Desktop.
What is IDENTIFIX best used for?
IDENTIFIX is most often used for automotive repair shops looking up verified repair fixes and diagnostic data for specific vehicles. Of those, automotive repair shops looking up verified repair fixes and diagnostic data for specific vehicles is not what Audatex is typically brought in for.
What can IDENTIFIX do that Audatex cannot?
IDENTIFIX covers Direct-Hit database, Confirmed fixes, OEM repair info, Wiring diagrams. Audatex covers Damage assessment, Estimating engine, Parts pricing, Labor lookup.
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