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Cybersecurity · head to head

Milestone XProtect vs Ory

Milestone XProtect logo

Milestone XProtect

Cybersecurity

Open platform video management software with perpetual per-device licences

From
Free
Rated
-
Ory logo

Ory

Cybersecurity

Open-source identity, authentication, and permissions infrastructure

From
Free
Rated
-

The short version

  • Each has a real cost: Milestone XProtect care Plus is presented as optional but is not in practice: without it, perpetual licences stop receiving version upgrades and eventually you cannot add a current camera because your frozen version does not support it.; Ory production and Growth plans are billed annually ($770/year and $9,350/year), which is a larger upfront commitment than monthly-only competitors.
  • They diverge on capability: Milestone XProtect covers Open device support, Ory covers Authentication APIs.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Milestone XProtect and Ory actually diverge.

Attributes where Milestone XProtect and Ory differ
AttributeMilestone XProtectOry
Pricing modelOne-time purchase per device licence, plus annual Care Plususage-based
PlatformsWindows, Web, iOS, Androidweb, api

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Milestone XProtect

  • Open device support
  • Perpetual device licences
  • Federated architecture
  • Failover recording
  • Evidence export
  • Smart Map
  • Integration platform
  • Video summarisation

Only in Ory

  • Authentication APIs
  • Permissions engine
  • Machine-to-machine tokens
  • B2B organizations
  • SAML SSO
  • Multi-region deployments

What people use each for

The jobs each tool is most often brought in to do.

Milestone XProtect

  • A city or transport operator running tens of thousands of cameras across federated sitesnot Ory
  • An enterprise with mixed legacy camera brands that refuses to standardise on one manufacturernot Ory
  • A critical infrastructure site needing failover recording servers and tamper-evident evidence exportnot Ory
  • An integrator building a bespoke security application on top of an open VMS platformnot Ory

Ory

  • Adding self-hosted or cloud identity to a new productnot Milestone XProtect
  • Implementing fine-grained permission checksnot Milestone XProtect
  • Supporting B2B organizations and multi-tenancynot Milestone XProtect
  • Building machine-to-machine authentication for microservicesnot Milestone XProtect

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Milestone XProtect

  • Care Plus is presented as optional but is not in practice: without it, perpetual licences stop receiving version upgrades and eventually you cannot add a current camera because your frozen version does not support it.
  • Per-device licensing means multi-sensor and multi-imager cameras consume several licences each, so a headline camera count badly understates the true licence cost of a modern design.
  • It is Windows only for servers and needs a properly designed server and storage architecture, so the software price is a fraction of a project that also needs recording servers, storage and an integrator.
  • Complexity requires trained staff or a certified integrator; organisations that install it without either end up running a large deployment on default settings and never using the features they paid for.
  • Milestone retired Kite from its portfolio in favour of Arcules from January 2025, which stranded buyers who had standardised on Kite and is a reminder that the cloud side of the portfolio has changed direction more than once.

Ory

  • Production and Growth plans are billed annually ($770/year and $9,350/year), which is a larger upfront commitment than monthly-only competitors.
  • SAML SSO and multi-region deployments are reserved for the custom-priced Enterprise tier.
  • Usage-based pricing across aDAU, M2M tokens, and permission checks makes cost estimation more complex than flat per-MAU billing.

Pricing, plan by plan

Milestone XProtect

Free
  • XProtect Essential+Free
    • Free for up to 8 cameras
    • No recording time limit
    • No vendor support included
  • XProtect Express+$109/one-time
    • Perpetual device licence, distributor list price
    • Single site, single server
    • Care Plus purchased separately per device per year
  • XProtect Professional+$177/one-time
    • Perpetual device licence, distributor list price
    • Multiple recording servers
    • Edge storage retrieval
  • XProtect Expert$282/one-time
    • Perpetual device licence, distributor list price
    • Failover recording servers
    • Advanced video wall and evidence handling

Ory

Free
  • DeveloperFree
    • Community support
    • No production environments
  • Production$64/month
    • $21 monthly credit included
    • 1 production environment
    • 3 staging environments
  • Growth$779/month
    • $255 monthly credit included
    • 2 production environments
    • B2B organizations (max 3)

Which should you pick?

Choose Milestone XProtect if

  • You need open device support.
  • You want to start without paying.
  • You work on Windows, Web, iOS, Android.
  • You also want perpetual device licences.

Choose Ory if

  • You need authentication apis.
  • You want to start without paying.
  • You work on web, api.
  • You also want permissions engine.

Questions people ask

Is Milestone XProtect or Ory better?
Neither clearly leads. Milestone XProtect starts at Free and Ory at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Milestone XProtect or Ory?
Milestone XProtect starts at Free and Ory at Free.
Does Milestone XProtect or Ory run on more platforms?
Milestone XProtect runs on Windows, Web, iOS, Android. Ory runs on web, api.
Can I use Milestone XProtect for free?
Both have a free tier, so you can try either at no cost before committing.
What is Milestone XProtect best used for?
Milestone XProtect is most often used for a city or transport operator running tens of thousands of cameras across federated sites, an enterprise with mixed legacy camera brands that refuses to standardise on one manufacturer, a critical infrastructure site needing failover recording servers and tamper-evident evidence export, an integrator building a bespoke security application on top of an open vms platform. Of those, a city or transport operator running tens of thousands of cameras across federated sites and an enterprise with mixed legacy camera brands that refuses to standardise on one manufacturer are not what Ory is typically brought in for.
What can Milestone XProtect do that Ory cannot?
Milestone XProtect covers Open device support, Perpetual device licences, Federated architecture, Failover recording. Ory covers Authentication APIs, Permissions engine, Machine-to-machine tokens, B2B organizations.

Answered from the vendors’ own pages

Milestone XProtect: Is XProtect really free for small sites?

Essential+ is free for up to eight cameras with no recording time limit, but it comes with no vendor support and no multi-server capability.

Ory: What does Ory cost?

Ory has a free Developer tier, a Production plan at $770/year including a $21 monthly credit, a Growth plan at $9,350/year including a $255 monthly credit, and custom Enterprise pricing.

Source
Milestone XProtect: Are licences perpetual or annual?

Device licences are perpetual. The annual cost is Care Plus, the support and software update contract, which you need to stay on current versions.

Ory: How is usage metered?

Beyond the included credit, Ory charges per average daily active user (aDAU), per machine-to-machine token, and per permission check, with lower per-unit rates on the Growth plan.

Source
Milestone XProtect: What happens if I do not renew Care Plus?

The system keeps recording, but you stop getting version upgrades, and over a few years that blocks you from adding newer cameras.

Ory: What payment methods are supported?

Ory accepts credit cards (Visa, MasterCard, Amex) and bank transfer, processed via Stripe.

Source
Milestone XProtect: Who owns Milestone?

Canon. The portfolio also includes BriefCam analytics and Arcules cloud video, with Arcules replacing Milestone Kite from January 2025.

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