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Cybersecurity · head to head

Milestone XProtect vs Wireshark

Milestone XProtect logo

Milestone XProtect

Cybersecurity

Open platform video management software with perpetual per-device licences

From
Free
Rated
-
Full reviewWebsite
Wireshark logo

Wireshark

Cybersecurity

The world's foremost network protocol analyzer

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Milestone XProtect care Plus is presented as optional but is not in practice: without it, perpetual licences stop receiving version upgrades and eventually you cannot add a current camera because your frozen version does not support it.; Wireshark free and open source under the GNU GPL; downloadable without paying any license fee, no commercial tier
  • They diverge on capability: Milestone XProtect covers Open device support, Wireshark covers Deep packet inspection.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Milestone XProtect and Wireshark actually diverge.

Attributes where Milestone XProtect and Wireshark differ
AttributeMilestone XProtectWireshark
Pricing modelOne-time purchase per device licence, plus annual Care Plusfree
PlatformsWindows, Web, iOS, AndroidDesktop, Cli
FoundedUnknown1998

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Milestone XProtect

  • Open device support
  • Perpetual device licences
  • Federated architecture
  • Failover recording
  • Evidence export
  • Smart Map
  • Integration platform
  • Video summarisation

Only in Wireshark

  • Deep packet inspection
  • Live capture
  • Offline analysis
  • 3000+ protocol support
  • Rich display filters
  • VoIP analysis
  • Decryption support
  • Scripting with Lua

What people use each for

The jobs each tool is most often brought in to do.

Milestone XProtect

  • A city or transport operator running tens of thousands of cameras across federated sitesnot Wireshark
  • An enterprise with mixed legacy camera brands that refuses to standardise on one manufacturernot Wireshark
  • A critical infrastructure site needing failover recording servers and tamper-evident evidence exportnot Wireshark
  • An integrator building a bespoke security application on top of an open VMS platformnot Wireshark

Wireshark

  • Network Securitynot Milestone XProtect
  • Packet Analysisnot Milestone XProtect
  • Open Sourcenot Milestone XProtect

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Milestone XProtect

  • Care Plus is presented as optional but is not in practice: without it, perpetual licences stop receiving version upgrades and eventually you cannot add a current camera because your frozen version does not support it.
  • Per-device licensing means multi-sensor and multi-imager cameras consume several licences each, so a headline camera count badly understates the true licence cost of a modern design.
  • It is Windows only for servers and needs a properly designed server and storage architecture, so the software price is a fraction of a project that also needs recording servers, storage and an integrator.
  • Complexity requires trained staff or a certified integrator; organisations that install it without either end up running a large deployment on default settings and never using the features they paid for.
  • Milestone retired Kite from its portfolio in favour of Arcules from January 2025, which stranded buyers who had standardised on Kite and is a reminder that the cloud side of the portfolio has changed direction more than once.

Wireshark

  • Free and open source under the GNU GPL; downloadable without paying any license fee, no commercial tier

Pricing, plan by plan

Milestone XProtect

Free
  • XProtect Essential+Free
    • Free for up to 8 cameras
    • No recording time limit
    • No vendor support included
  • XProtect Express+$109/one-time
    • Perpetual device licence, distributor list price
    • Single site, single server
    • Care Plus purchased separately per device per year
  • XProtect Professional+$177/one-time
    • Perpetual device licence, distributor list price
    • Multiple recording servers
    • Edge storage retrieval
  • XProtect Expert$282/one-time
    • Perpetual device licence, distributor list price
    • Failover recording servers
    • Advanced video wall and evidence handling

Wireshark

Free
  • Free & Open SourceFree
    • Full functionality
    • Deep inspection
    • Live capture

Which should you pick?

Choose Milestone XProtect if

  • You need open device support.
  • You want to start without paying.
  • You work on Windows, Web, iOS, Android.
  • You also want perpetual device licences.
Milestone XProtect review

Choose Wireshark if

  • You need deep packet inspection.
  • You want to start without paying.
  • You work on Desktop, Cli.
  • You also want live capture.
Wireshark review

Questions people ask

Is Milestone XProtect or Wireshark better?
Neither clearly leads. Milestone XProtect starts at Free and Wireshark at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Milestone XProtect or Wireshark?
Milestone XProtect starts at Free and Wireshark at Free.
Does Milestone XProtect or Wireshark run on more platforms?
Milestone XProtect runs on Windows, Web, iOS, Android. Wireshark runs on Desktop, Cli.
Can I use Milestone XProtect for free?
Both have a free tier, so you can try either at no cost before committing.
What is Milestone XProtect best used for?
Milestone XProtect is most often used for a city or transport operator running tens of thousands of cameras across federated sites, an enterprise with mixed legacy camera brands that refuses to standardise on one manufacturer, a critical infrastructure site needing failover recording servers and tamper-evident evidence export, an integrator building a bespoke security application on top of an open vms platform. Of those, a city or transport operator running tens of thousands of cameras across federated sites and an enterprise with mixed legacy camera brands that refuses to standardise on one manufacturer are not what Wireshark is typically brought in for.
What can Milestone XProtect do that Wireshark cannot?
Milestone XProtect covers Open device support, Perpetual device licences, Federated architecture, Failover recording. Wireshark covers Deep packet inspection, Live capture, Offline analysis, 3000+ protocol support.

Answered from the vendors’ own pages

Milestone XProtect: Is XProtect really free for small sites?

Essential+ is free for up to eight cameras with no recording time limit, but it comes with no vendor support and no multi-server capability.

Wireshark: Is there a cost to download and use Wireshark?

No, Wireshark is completely free. It's distributed under the GNU General Public License version 2, making it "free software" with no demo limitations. The full version is available at no cost.

Source
Milestone XProtect: Are licences perpetual or annual?

Device licences are perpetual. The annual cost is Care Plus, the support and software update contract, which you need to stay on current versions.

Wireshark: What support options are available for Wireshark users?

Wireshark offers multiple support channels including mailing lists, an active Discord community, the Ask Wireshark Q&A platform, comprehensive documentation, a user guide, and developer resources for those needing technical assistance.

Source
Milestone XProtect: What happens if I do not renew Care Plus?

The system keeps recording, but you stop getting version upgrades, and over a few years that blocks you from adding newer cameras.

Wireshark: Are there different pricing tiers or subscription levels?

Wireshark does not offer pricing tiers or subscriptions. There is one free version available to all users regardless of use case, personal, professional, or organizational.

Source
Milestone XProtect: Who owns Milestone?

Canon. The portfolio also includes BriefCam analytics and Arcules cloud video, with Arcules replacing Milestone Kite from January 2025.

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