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Healthcare · head to head

Hinge Health vs SilverCloud by Amwell

Hinge Health logo

Hinge Health

Healthcare

Digital musculoskeletal health platform

From
On request
Rated
-
Full reviewWebsite
SilverCloud by Amwell logo

SilverCloud by Amwell

Healthcare

Guided digital cognitive behavioural therapy with a published randomised trial evidence base

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Hinge Health no specific pricing rates published; uses value-based pricing model negotiated with health plans and PBMs; SilverCloud by Amwell the evidence base is for the guided model, and organisations that deploy SilverCloud as unstaffed self service get the completion rates of unguided self help, which is not what the trials measured.
  • They diverge on capability: Hinge Health covers Physical Therapy, SilverCloud by Amwell covers Guided programmes.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Hinge Health and SilverCloud by Amwell actually diverge.

Attributes where Hinge Health and SilverCloud by Amwell differ
AttributeHinge HealthSilverCloud by Amwell
PlatformsWeb, MobileWeb, iOS, Android
Founded2015Unknown

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Hinge Health

  • Physical Therapy
  • Strength Training
  • Mental Health Support
  • Pain Management
  • Progress Tracking
  • Coach Support
  • Health Plans
  • Employers

Only in SilverCloud by Amwell

  • Guided programmes
  • Supporter review
  • Symptom measurement
  • Clinician dashboard
  • Risk detection
  • NHS talking therapies alignment
  • Multiple deployment models

What people use each for

The jobs each tool is most often brought in to do.

Hinge Health

  • Patient Carenot SilverCloud by Amwell
  • Medical Recordsnot SilverCloud by Amwell
  • Practice Managementnot SilverCloud by Amwell
  • Telehealthnot SilverCloud by Amwell

SilverCloud by Amwell

  • An NHS talking therapies service needing a digital option that fits national reporting requirements and reduces waiting list pressure for step two interventionsnot Hinge Health
  • A health plan wanting a digital mental health offering it can defend to a clinical governance committee with peer reviewed trial evidencenot Hinge Health
  • A university counselling service facing demand it cannot staff, using guided digital cognitive behavioural therapy as a first stepnot Hinge Health
  • An employer that wants an evidence based clinical intervention rather than a wellbeing content librarynot Hinge Health

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Hinge Health

  • No specific pricing rates published; uses value-based pricing model negotiated with health plans and PBMs

SilverCloud by Amwell

  • The evidence base is for the guided model, and organisations that deploy SilverCloud as unstaffed self service get the completion rates of unguided self help, which is not what the trials measured.
  • Supporter capacity is normally the buyer responsibility rather than part of the licence, so the real cost includes trained staff time that does not appear on the software quote.
  • Digital cognitive behavioural therapy has substantial dropout across all vendors, so a service planning capacity from enrolment numbers rather than completion numbers will overstate the throughput gained.
  • It is now sold as part of the Amwell portfolio, and Amwell has restructured its product lines since acquiring SilverCloud, so buyers should ask how SilverCloud is positioned within the Amwell Converge platform and whether it can still be bought standalone.
  • Guided digital cognitive behavioural therapy is a step two intervention and does not serve moderate to severe presentations, so a service that buys it without a funded escalation pathway simply relocates the queue.

Pricing, plan by plan

Hinge Health

On request

No published plan breakdown. See the Hinge Health review.

SilverCloud by Amwell

On request
  • SilverCloud by Amwell$undefined/year
    • Priced per member per month or per completed course depending on the buyer type
    • Supporter capacity is usually provided by the buyer, not included in the licence
    • Programme library scope affects the rate

Which should you pick?

Choose Hinge Health if

  • You need physical therapy.
  • You work on Web, Mobile.
  • You also want strength training.
Hinge Health review

Choose SilverCloud by Amwell if

  • You need guided programmes.
  • You work on Web, iOS, Android.
  • You also want supporter review.
SilverCloud by Amwell review

Questions people ask

Is Hinge Health or SilverCloud by Amwell better?
Neither clearly leads. Hinge Health starts at On request and SilverCloud by Amwell at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Hinge Health or SilverCloud by Amwell?
Hinge Health starts at On request and SilverCloud by Amwell at On request.
Does Hinge Health or SilverCloud by Amwell run on more platforms?
Hinge Health runs on Web, Mobile. SilverCloud by Amwell runs on Web, iOS, Android.
What is Hinge Health best used for?
Hinge Health is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what SilverCloud by Amwell is typically brought in for.
What can Hinge Health do that SilverCloud by Amwell cannot?
Hinge Health covers Physical Therapy, Strength Training, Mental Health Support, Pain Management. SilverCloud by Amwell covers Guided programmes, Supporter review, Symptom measurement, Clinician dashboard.

Answered from the vendors’ own pages

Hinge Health: How much does Hinge Health cost?

Hinge Health uses value-based pricing negotiated directly with payers. Individual pricing not disclosed on their website. For individual coverage, enrollment is through your health plan. Organizations should request a business demo.

Source
SilverCloud by Amwell: Is SilverCloud still available under its own name?

Yes. It is marketed as SilverCloud by Amwell and has its own product pages and NHS partnership, though contracting runs through Amwell.

SilverCloud by Amwell: What evidence supports it?

It has been evaluated in independently led randomised controlled trials, including a National Institute of Mental Health funded study published in Nature Human Behaviour in 2026 examining prevalence of mental disorders over two years at scale.

SilverCloud by Amwell: Do we need to provide the supporters?

In most deployments, yes. The guided model requires trained supporter time, and that staffing is usually the buyer responsibility rather than included in the licence.

SilverCloud by Amwell: Is it suitable for severe presentations?

No. It is a step two style intervention for mild to moderate presentations, and it needs a funded escalation pathway for anything more severe.

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