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Developer Tools · head to head

Helm vs Userpilot

H

Helm

Developer Tools

The package manager for Kubernetes

From
Free
Free plan
Yes
Full reviewWebsite
Userpilot logo

Userpilot

Technology

Product analytics and in-app onboarding platform.

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Each has a real cost: Helm licensed under Apache License 2.0 per the project's GitHub repository (helm/helm LICENSE); as open source software it has no paid tier or vendor price to compare; Userpilot starter tier limited to 2,000 monthly active users; even small-to-medium products may require Growth tier
  • Prices and features above were last checked on 29 August 2026.

Where they differ

Only the attributes on which Helm and Userpilot actually diverge.

Attributes where Helm and Userpilot differ
AttributeHelmUserpilot
Pricing modelopen-sourcesubscription
PlatformsWebWeb, iOS, Android, API
CategoryDeveloper ToolsTechnology

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What people use each for

The jobs each tool is most often brought in to do.

Helm

  • Kubernetes package manager and deployment toolnot Userpilot

Userpilot

  • SaaS companies optimising user onboarding and activationnot Helm
  • Product teams collecting user feedback and identifying churn drivers via session replaynot Helm
  • Customer success teams using in-app guides and contextual helpnot Helm
  • Growth teams orchestrating multi-channel campaigns across email and in-appnot Helm
  • Product managers measuring adoption and engagement across user cohortsnot Helm

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Helm

  • Licensed under Apache License 2.0 per the project's GitHub repository (helm/helm LICENSE); as open source software it has no paid tier or vendor price to compare
  • Contributors must sign commits under the Developer Certificate of Origin to have them accepted, per helm.sh, a process requirement not all Kubernetes tools impose

Userpilot

  • Starter tier limited to 2,000 monthly active users; even small-to-medium products may require Growth tier
  • Large price jump from Starter ($299/mo) to Growth ($849/mo), nearly 3x increase
  • Growth tier scales to 100,000 MAU but does not publish pricing for higher volumes, requiring Enterprise negotiation
  • Session replay and mobile engagement are optional add-ons in Growth tier, not included in base pricing
  • Enterprise pricing not published; custom negotiations required for large-scale deployments

Pricing, plan by plan

Helm

Free

No published plan breakdown. See the Helm review.

Userpilot

Free
  • Starter$299/month
    • Up to 2,000 monthly active users
    • In-app engagement
    • User segmentation
  • Growth$849/month (marked 'Most Popular')
    • 2,000 to 100,000 monthly active users
    • All Starter features
    • Advanced product analytics
  • Enterprise$undefined/variable
    • Custom monthly active user levels
    • All Growth features
    • Premium integrations

Which should you pick?

Choose Helm if

  • You want to start without paying.
Helm review

Choose Userpilot if

  • You want to start without paying.
  • You work on Web, iOS, Android, API.
Userpilot review

Questions people ask

Is Helm or Userpilot better?
Neither clearly leads. Helm starts at Free and Userpilot at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Helm or Userpilot?
Helm starts at Free and Userpilot at Free.
Does Helm or Userpilot run on more platforms?
Helm runs on Web. Userpilot runs on Web, iOS, Android, API.
Can I use Helm for free?
Both have a free tier, so you can try either at no cost before committing.
What is Helm best used for?
Helm is most often used for kubernetes package manager and deployment tool. Of those, kubernetes package manager and deployment tool is not what Userpilot is typically brought in for.

Answered from the vendors’ own pages

Helm: How much does Helm cost?

Helm is free and open-source. It is a graduated project in the Cloud Native Computing Foundation (CNCF) with no commercial pricing model.

Source
Userpilot: What is included in the free trial?

Userpilot offers a free 14-day trial without requiring a credit card, providing full access to the Starter tier features.

Source
Userpilot: Does Userpilot include session replay?

Session replay is available in the Growth tier as an optional add-on for watching real user sessions and identifying friction points.

Source
Userpilot: What integrations does Userpilot support?

Userpilot integrates with HubSpot, Salesforce, Segment, Google Analytics, Amplitude, Mixpanel, Heap, Zendesk, Intercom and Google Tag Manager. Additional integrations can be requested.

Source
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