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Software · head to head

Helicone vs Pipedrive

Helicone logo

Helicone

Software

Open-source LLM observability and gateway platform for AI applications

From
Free
Rated
-
Full reviewWebsite
Pipedrive logo

Pipedrive

Software

The CRM that sales teams love to use

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Helicone has a free tier, so it costs nothing to try first.
  • Each has a real cost: Helicone the free Hobby plan is capped at 10,000 requests per month, which teams with production traffic can exceed quickly.; Pipedrive email account connectivity restricted to maximum of five email accounts per user
  • They diverge on capability: Helicone covers Request dashboard and tracking, Pipedrive covers Visual pipeline.

Where they differ

Only the attributes on which Helicone and Pipedrive actually diverge.

Attributes where Helicone and Pipedrive differ
AttributeHeliconePipedrive
Starting priceFreeOn request
Pricing modelfreemiumsubscription
Free tierYesNo
Platformsweb, apiWeb, iOS, Android
FoundedUnknown2010

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Helicone

  • Request dashboard and tracking
  • Sessions and segments
  • Helicone Query Language (HQL)
  • Prompt datasets and improvement
  • Playground
  • Rate limits and alerts

Only in Pipedrive

  • Visual pipeline
  • Deal tracking
  • Activity reminders
  • Email integration
  • Mobile apps
  • Reporting
  • Goal tracking
  • Lead management

What people use each for

The jobs each tool is most often brought in to do.

Helicone

  • Monitoring cost and latency of production LLM applicationsnot Pipedrive
  • Debugging multi-step agent sessionsnot Pipedrive
  • Managing and iterating on prompts across a teamnot Pipedrive
  • Routing requests across multiple LLM providersnot Pipedrive

Pipedrive

  • Sales pipeline management with kanban-style dashboardsnot Helicone
  • Multi-channel communication with email and calendar syncnot Helicone
  • Sales automation for small to mid-market teamsnot Helicone

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Helicone

  • The free Hobby plan is capped at 10,000 requests per month, which teams with production traffic can exceed quickly.
  • Advanced compliance features like SOC 2 and HIPAA are only available starting at the $799/month Team plan.
  • Usage beyond the free tier is billed on top of the base subscription, adding cost unpredictability at scale.
  • On-premises deployment is restricted to the custom Enterprise tier.

Pipedrive

  • Email account connectivity restricted to maximum of five email accounts per user

Pricing, plan by plan

Helicone

Free
  • HobbyFree
    • 10,000 free requests
    • 1 GB storage
    • 1 seat
  • Pro$79/month
    • 10K free requests included, usage-based beyond
    • 7-day free trial
    • Unlimited playgrounds and workspaces
  • Team$799/month
    • 5 organizations
    • SOC 2 and HIPAA compliance
    • Dedicated Slack channel access
  • Enterprise$undefined/mo
    • Custom MSAs and SAML SSO
    • On-premises deployment
    • Bulk cloud discounts

Pipedrive

On request

No published plan breakdown. See the Pipedrive review.

Which should you pick?

Choose Helicone if

  • You need request dashboard and tracking.
  • You want to start without paying.
  • You work on web, api.
  • You also want sessions and segments.
Helicone review

Choose Pipedrive if

  • You need visual pipeline.
  • You work on Web, iOS, Android.
  • You also want deal tracking.
Pipedrive review

Questions people ask

Is Helicone or Pipedrive better?
Neither clearly leads. Helicone starts at Free and Pipedrive at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Helicone or Pipedrive?
Helicone has a free tier; the other does not. Paid plans start at Free for Helicone and On request for Pipedrive.
Does Helicone or Pipedrive run on more platforms?
Helicone runs on web, api. Pipedrive runs on Web, iOS, Android.
Can I use Helicone for free?
Yes. Helicone has a free tier, so you can try it without paying. Pipedrive starts at On request.
What is Helicone best used for?
Helicone is most often used for monitoring cost and latency of production llm applications, debugging multi-step agent sessions, managing and iterating on prompts across a team, routing requests across multiple llm providers. Of those, monitoring cost and latency of production llm applications and debugging multi-step agent sessions are not what Pipedrive is typically brought in for.
What can Helicone do that Pipedrive cannot?
Helicone covers Request dashboard and tracking, Sessions and segments, Helicone Query Language (HQL), Prompt datasets and improvement. Pipedrive covers Visual pipeline, Deal tracking, Activity reminders, Email integration.

Answered from the vendors’ own pages

Helicone: What does Helicone cost?

Helicone offers a free Hobby plan, a Pro plan at $79/month, a Team plan at $799/month, and custom Enterprise pricing, with usage-based charges applying beyond included request limits.

Source
Helicone: Is there a free plan, and what are its limits?

The free Hobby plan includes 10,000 requests per month, 1 GB of storage, 1 seat, and 1 organization, aimed at kickstarting AI projects.

Source
Helicone: Are there discounts available?

Helicone offers 50% off the first year for qualifying startups, discounts for non-profits, a $100 annual credit for open-source projects, and free access for students.

Source
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