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Technology · head to head

Heap vs Zabbix Cloud

Heap logo

Heap

Technology

Product analytics for the modern product team

From
Free
Rated
-
Full reviewWebsite
Zabbix Cloud logo

Zabbix Cloud

Technology

Zabbix monitoring, fully managed

From
$50/month
Rated
-
Full reviewWebsite

The short version

  • Only Heap has a free tier, so it costs nothing to try first.
  • Each has a real cost: Heap no built-in A/B testing or feature flags; requires integration with separate tools for experimentation; Zabbix Cloud billed by NVPS (new values per second) rather than by number of monitored hosts, so cost scales with metric volume: Nano starts at $50/month for 50 NVPS and 2xLarge reaches $5,000/month for 10,000 NVPS
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Heap and Zabbix Cloud actually diverge.

Attributes where Heap and Zabbix Cloud differ
AttributeHeapZabbix Cloud
Starting priceFree$50/month
Pricing modelUnknownsubscription
Free tierYesNo
PlatformsWeb, iOS, AndroidWeb
Founded2013Unknown

Identical on both: user rating (Not yet rated), category (Technology).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Heap

  • Autocapture
  • Retroactive analytics
  • Session replay
  • Funnel analysis
  • User segmentation
  • Path analysis
  • Data science
  • Virtual events

Only in Zabbix Cloud

Nothing recorded that Heap does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Heap

  • User behavior analysisnot Zabbix Cloud
  • Conversion optimizationnot Zabbix Cloud
  • Product adoptionnot Zabbix Cloud
  • Customer journey mappingnot Zabbix Cloud
  • A/B testing analysisnot Zabbix Cloud

Zabbix Cloud

  • Network performance monitoring and detectionnot Heap
  • Server health and performance trackingnot Heap
  • Container monitoring in Kubernetes environmentsnot Heap
  • Database performance across vendor platformsnot Heap
  • VMware and Windows infrastructure observationnot Heap

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Heap

  • No built-in A/B testing or feature flags; requires integration with separate tools for experimentation
  • Group analytics and advanced features require a sales conversation, not self-serve
  • Cloud-only deployment; no self-hosted option for data security or compliance requirements
  • Session replay lacks developer debugging tools compared to PostHog
  • Pricing for Growth and Pro plans requires direct sales contact; no transparency on how pricing scales

Zabbix Cloud

  • Billed by NVPS (new values per second) rather than by number of monitored hosts, so cost scales with metric volume: Nano starts at $50/month for 50 NVPS and 2xLarge reaches $5,000/month for 10,000 NVPS
  • The free trial lasts only 5 days before a paid subscription is required
  • Annual subscription is needed to get the 10% discount; the base prices listed are monthly rates

Pricing, plan by plan

Heap

Free
  • FreeFree
    • Up to 10,000 monthly sessions
    • Basic charts
    • 6 months data history
  • Growth$undefined/custom
    • Custom session pricing
    • Sense AI assistant
    • 12 months data history
  • Pro$undefined/custom
    • Custom session pricing
    • Account analytics
    • Engagement matrix
  • Premier$undefined/custom
    • Custom session pricing
    • Data warehouse integration
    • Unlimited projects

Zabbix Cloud

$50/month
  • Nano$50/month
    • 50 NVPS
    • 10GB storage free
  • Micro$100/month
    • 100 NVPS
  • Small$250/month
    • 250 NVPS
  • Medium$750/month
    • 1000 NVPS

Which should you pick?

Choose Heap if

  • You need autocapture.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want retroactive analytics.
Heap review

Choose Zabbix Cloud if

Nothing in the data separates Zabbix Cloud from Heap on the points above - pick on price and on how each one feels to use.

Zabbix Cloud review

Questions people ask

Is Heap or Zabbix Cloud better?
Neither clearly leads. Heap starts at Free and Zabbix Cloud at $50/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Heap or Zabbix Cloud?
Heap has a free tier; the other does not. Paid plans start at Free for Heap and $50/month for Zabbix Cloud.
Does Heap or Zabbix Cloud run on more platforms?
Heap runs on Web, iOS, Android. Zabbix Cloud runs on Web.
Can I use Heap for free?
Yes. Heap has a free tier, so you can try it without paying. Zabbix Cloud starts at $50/month.
What is Heap best used for?
Heap is most often used for user behavior analysis, conversion optimization, product adoption, customer journey mapping. Of those, user behavior analysis and conversion optimization are not what Zabbix Cloud is typically brought in for.
What can Heap do that Zabbix Cloud cannot?
Heap covers Autocapture, Retroactive analytics, Session replay, Funnel analysis.

Answered from the vendors’ own pages

Heap: What does Heap's autocapture feature do?

Heap's autocapture is a single code snippet that automatically captures every click, swipe, tap, pageview, and form fill on your website and apps without requiring manual event setup. Once installed, Heap captures the entire digital experience of every user on every platform with no ongoing engineering maintenance needed.

Source
Zabbix Cloud: What is the starting price for Zabbix Cloud?

Zabbix Cloud starts at $50 per month for the Nano tier, which includes 50 NVPS and 10GB of free storage. Pricing scales up to $5000 monthly for the 2xLarge tier with 10000 NVPS.

Source
Heap: What are Heap's pricing plans and how much do they cost?

Heap offers a Free plan for up to 10,000 monthly sessions. Growth, Pro, and Premier plans use custom session-based pricing that requires contacting sales for a quote. Free includes basic charts and 6 months data history. Growth adds the Sense AI assistant. Pro adds account analytics. Premier adds data warehouse integration and dedicated customer success management.

Source
Zabbix Cloud: Is there a free trial for Zabbix Cloud?

Yes, Zabbix Cloud offers a 5-day free trial with no credit card required. After the trial, you save 10% by converting to an annual subscription.

Source
Heap: Does Heap include session replay and A/B testing?

Heap includes integrated session replay showing exactly what users did on your site. However, Heap does not include built-in A/B testing or feature flags. Teams requiring these capabilities must use separate tools or integrate with third-party platforms.

Source
Zabbix Cloud: How does annual billing work with Zabbix Cloud?

Annual subscribers receive a 10% discount on monthly pricing. A pricing calculator is available to estimate costs based on devices, metrics, update intervals, and storage requirements.

Source
Heap: What integrations does Heap support?

Heap supports over 100 integrations connecting to business tools including marketing platforms, CRMs, and data warehouses. This allows insights to reach relevant teams and ensures data flows to other business systems automatically.

Source
Heap: Does Heap offer self-hosting or is it cloud-only?

Heap is cloud-only and does not offer self-hosted options. Organizations requiring on-premises deployment should consider alternatives like PostHog which supports self-hosting alongside its cloud product.

Source
Heap: What is Sense and how does it help with analytics?

Sense Chat is Heap's AI assistant that enables users to access analytics without extensive technical knowledge. It allows teams to ask questions about user behavior and get answers directly without lengthy onboarding or technical expertise, making insights more accessible to non-technical stakeholders.

Source
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