Heap vs Trino

Heap's autocapture is a single code snippet that automatically captures every click, swipe, tap, pageview, and form fill on your website and apps without requiring manual event setup. Once installed, Heap captures the entire digital experience of every user on every platform with no ongoing engineering maintenance needed.

They share an origin. The original creators left Meta and renamed their fork from PrestoSQL to Trino in December 2020; PrestoDB continues separately under the Linux Foundation. They have diverged in features, connectors and SQL behaviour, so material written for one may not apply to the other.

Heap offers a Free plan for up to 10,000 monthly sessions. Growth, Pro, and Premier plans use custom session-based pricing that requires contacting sales for a quote. Free includes basic charts and 6 months data history. Growth adds the Sense AI assistant. Pro adds account analytics. Premier adds data warehouse integration and dedicated customer success management.

Not on its own. It is compute without storage, scheduling or transformation. Paired with Iceberg or Delta on object storage and something like dbt for modelling it can serve as a lakehouse; used alone it is a query layer over what you already have.

Heap includes integrated session replay showing exactly what users did on your site. However, Heap does not include built-in A/B testing or feature flags. Teams requiring these capabilities must use separate tools or integrate with third-party platforms.

Usually because a connector could not push a filter or aggregation down, so Trino is pulling whole tables across the network to join them itself. The fix is usually better source-side partitioning or statistics, or ingesting that source rather than federating it.

Heap supports over 100 integrations connecting to business tools including marketing platforms, CRMs, and data warehouses. This allows insights to reach relevant teams and ensures data flows to other business systems automatically.

It fails. Disk spilling was deprecated in favour of fault-tolerant execution, which checkpoints to an external exchange store such as S3 and lets long queries survive memory pressure and worker loss, at the cost of noticeably slower execution.

Heap is cloud-only and does not offer self-hosted options. Organizations requiring on-premises deployment should consider alternatives like PostHog which supports self-hosting alongside its cloud product.

Yes, from Starburst, which offers Starburst Enterprise with long-term supported releases and Starburst Galaxy as a managed service. The open source project itself has no long-term support line.

Sense Chat is Heap's AI assistant that enables users to access analytics without extensive technical knowledge. It allows teams to ask questions about user behavior and get answers directly without lengthy onboarding or technical expertise, making insights more accessible to non-technical stakeholders.