Softwr

Software · head to head

Grubhub vs Treatwell

G

Grubhub

Software

Restaurant food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite
Treatwell logo

Treatwell

Software

Beauty and wellness booking platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Treatwell has a free tier, so it costs nothing to try first.
  • Each has a real cost: Grubhub commission fees of 15-30% significantly reduce restaurant profit margins; Treatwell treatwell charges 35 percent commission on the first booking from a client introduced through its marketplace, and the rate is subject to location
  • They diverge on capability: Grubhub covers Delivery network, Treatwell covers Online booking platform.

Where they differ

Only the attributes on which Grubhub and Treatwell actually diverge.

Attributes where Grubhub and Treatwell differ
AttributeGrubhubTreatwell
Starting price$15/orderFree
Free tierNoYes
Founded20042008

Identical on both: pricing model (transaction), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Grubhub

  • Delivery network
  • Order management
  • Customer reach
  • Marketing tools
  • Loyalty programs
  • Toast
  • Square
  • Olo

Only in Treatwell

  • Online booking platform
  • Business profile
  • Customer reviews
  • Appointment management
  • Payment processing
  • Mobile app
  • Google
  • Facebook

Both cover

  • Analytics
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Grubhub

  • Point of Salenot Treatwell
  • Order Managementnot Treatwell
  • Inventory Controlnot Treatwell
  • Staff Schedulingnot Treatwell

Treatwell

  • Listing a salon on the Treatwell consumer booking marketplacenot Grubhub
  • Free salon calendar, POS and client records for freelancers and small teamsnot Grubhub
  • Taking online prepaid bookings with daily payoutsnot Grubhub

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Grubhub

  • Commission fees of 15-30% significantly reduce restaurant profit margins
  • Limited geographic coverage compared to competitors like DoorDash
  • Driver availability issues in some areas leading to canceled orders
  • Limited independent restaurant partnerships compared to competitors
  • Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)

Treatwell

  • Treatwell charges 35 percent commission on the first booking from a client introduced through its marketplace, and the rate is subject to location
  • Online prepayments carry an additional 2.5 percent processing fee plus VAT
  • All commissions and fees are subject to VAT on top of the quoted percentages
  • The commercial model depends on marketplace introductions: there is no commission on direct or social media bookings, so the software is free only where the salon brings its own clients

Pricing, plan by plan

Grubhub

$15/order
  • Basic$15/percent
    • Marketplace listing
    • Order management
  • Standard$20/percent
    • Delivery
    • Marketing
  • Premium$25/percent
    • Priority placement
    • Promotions

Treatwell

Free
  • FreeFree
    • Online booking
    • Business profile
    • 25% commission
  • Premium$49/month
    • Everything in Free
    • 15% commission
    • Advanced analytics

Which should you pick?

Choose Grubhub if

  • You need delivery network.
  • You work on Web, Ios, Android.
  • You also want order management.
Grubhub review

Choose Treatwell if

  • You need online booking platform.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want business profile.
Treatwell review

Questions people ask

Is Grubhub or Treatwell better?
Neither clearly leads. Grubhub starts at $15/order and Treatwell at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Grubhub or Treatwell?
Treatwell has a free tier; the other does not. Paid plans start at $15/order for Grubhub and Free for Treatwell.
Does Grubhub or Treatwell run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
Can I use Treatwell for free?
Yes. Treatwell has a free tier, so you can try it without paying. Grubhub starts at $15/order.
What is Grubhub best used for?
Grubhub is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Treatwell is typically brought in for.
What can Grubhub do that Treatwell cannot?
Grubhub covers Delivery network, Order management, Customer reach, Marketing tools. Treatwell covers Online booking platform, Business profile, Customer reviews, Appointment management. Both handle Analytics, Web support, Ios support, Android support.

Answered from the vendors’ own pages

Grubhub: How much does Grubhub charge restaurants?

Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.

Source
Grubhub: What does Grubhub cost customers?

Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.

Source
Grubhub: Does Grubhub offer promotional tools for restaurants?

Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.

Source
Grubhub: Is Grubhub available in all cities?

No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.

Source
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Related pages

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