Softwr

Software · head to head

Grubhub vs MyTime

G

Grubhub

Software

Restaurant food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite
MyTime logo

MyTime

Software

Online booking and appointment scheduling platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only MyTime has a free tier, so it costs nothing to try first.
  • Each has a real cost: Grubhub commission fees of 15-30% significantly reduce restaurant profit margins; MyTime aimed at chains and franchises from 5 to 500 locations rather than single-site independents
  • They diverge on capability: Grubhub covers Delivery network, MyTime covers Online booking.

Where they differ

Only the attributes on which Grubhub and MyTime actually diverge.

Attributes where Grubhub and MyTime differ
AttributeGrubhubMyTime
Starting price$15/orderFree
Pricing modeltransactionsubscription
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb, Mobile-responsive
Founded20042010

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Grubhub

  • Delivery network
  • Order management
  • Customer reach
  • Analytics
  • Loyalty programs
  • Toast
  • Square
  • Olo

Only in MyTime

  • Online booking
  • Appointment scheduling
  • Client database
  • Email & SMS reminders
  • Payment processing
  • Custom branding
  • Reporting
  • Google Calendar

Both cover

  • Marketing tools
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Grubhub

  • Point of Salenot MyTime
  • Order Managementnot MyTime
  • Inventory Controlnot MyTime
  • Staff Schedulingnot MyTime

MyTime

  • Appointment scheduling across multiple salon or spa locationsnot Grubhub
  • Point of sale and integrated payments at the counternot Grubhub
  • Staff scheduling and labour forecastingnot Grubhub
  • Email, SMS and push marketing to clientsnot Grubhub
  • Loyalty, referral and membership programmesnot Grubhub
  • Multi-location reporting for a franchise groupnot Grubhub

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Grubhub

  • Commission fees of 15-30% significantly reduce restaurant profit margins
  • Limited geographic coverage compared to competitors like DoorDash
  • Driver availability issues in some areas leading to canceled orders
  • Limited independent restaurant partnerships compared to competitors
  • Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)

MyTime

  • Aimed at chains and franchises from 5 to 500 locations rather than single-site independents
  • Pricing is not published

Pricing, plan by plan

Grubhub

$15/order
  • Basic$15/percent
    • Marketplace listing
    • Order management
  • Standard$20/percent
    • Delivery
    • Marketing
  • Premium$25/percent
    • Priority placement
    • Promotions

MyTime

Free
  • FreeFree
    • Online booking
    • Client management
    • Email reminders
  • Professional$39/month
    • Everything in Free
    • Custom branding
    • Marketing tools

Which should you pick?

Choose Grubhub if

  • You need delivery network.
  • You work on Web, Ios, Android.
  • You also want order management.
Grubhub review

Choose MyTime if

  • You need online booking.
  • You want to start without paying.
  • You work on Web, Mobile-responsive.
  • You also want appointment scheduling.
MyTime review

Questions people ask

Is Grubhub or MyTime better?
Neither clearly leads. Grubhub starts at $15/order and MyTime at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Grubhub or MyTime?
MyTime has a free tier; the other does not. Paid plans start at $15/order for Grubhub and Free for MyTime.
Does Grubhub or MyTime run on more platforms?
Grubhub runs on Web, Ios, Android. MyTime runs on Web, Mobile-responsive.
Can I use MyTime for free?
Yes. MyTime has a free tier, so you can try it without paying. Grubhub starts at $15/order.
What is Grubhub best used for?
Grubhub is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what MyTime is typically brought in for.
What can Grubhub do that MyTime cannot?
Grubhub covers Delivery network, Order management, Customer reach, Analytics. MyTime covers Online booking, Appointment scheduling, Client database, Email & SMS reminders. Both handle Marketing tools, Web support.

Answered from the vendors’ own pages

Grubhub: How much does Grubhub charge restaurants?

Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.

Source
Grubhub: What does Grubhub cost customers?

Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.

Source
Grubhub: Does Grubhub offer promotional tools for restaurants?

Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.

Source
Grubhub: Is Grubhub available in all cities?

No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Grubhub

More on MyTime

Keep looking

Other head to heads