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Software · head to head

OpenTable vs Treatwell

OpenTable logo

OpenTable

Software

Restaurant reservation and management platform

From
$39/month
Rated
-
Full reviewWebsite
Treatwell logo

Treatwell

Software

Beauty and wellness booking platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Treatwell has a free tier, so it costs nothing to try first.
  • Each has a real cost: OpenTable openTable for Restaurants charges a subscription fee on top of per-cover network fees: Basic is $149/month with covers free for the first 30 days then $1.50 per network cover, Core is $299/month at $1 per network cover, and Pro is $499/month also at $1 per network cover, so cost scales with both plan tier and diner volume rather than a flat seat price (archived plans page, 5 November 2025); Treatwell treatwell charges 35 percent commission on the first booking from a client introduced through its marketplace, and the rate is subject to location
  • They diverge on capability: OpenTable covers Online reservations, Treatwell covers Online booking platform.

Where they differ

Only the attributes on which OpenTable and Treatwell actually diverge.

Attributes where OpenTable and Treatwell differ
AttributeOpenTableTreatwell
Starting price$39/monthFree
Pricing modelsubscriptiontransaction
Free tierNoYes
Founded19982008

Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OpenTable

  • Online reservations
  • Table management
  • Guest profiles
  • Waitlist
  • Marketing tools
  • Reviews
  • Toast
  • Square

Only in Treatwell

  • Online booking platform
  • Business profile
  • Customer reviews
  • Appointment management
  • Payment processing
  • Mobile app
  • Analytics
  • Google

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

OpenTable

  • Point of Salenot Treatwell
  • Order Managementnot Treatwell
  • Inventory Controlnot Treatwell
  • Staff Schedulingnot Treatwell

Treatwell

  • Listing a salon on the Treatwell consumer booking marketplacenot OpenTable
  • Free salon calendar, POS and client records for freelancers and small teamsnot OpenTable
  • Taking online prepaid bookings with daily payoutsnot OpenTable

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OpenTable

  • OpenTable for Restaurants charges a subscription fee on top of per-cover network fees: Basic is $149/month with covers free for the first 30 days then $1.50 per network cover, Core is $299/month at $1 per network cover, and Pro is $499/month also at $1 per network cover, so cost scales with both plan tier and diner volume rather than a flat seat price (archived plans page, 5 November 2025)
  • On the Basic plan, reservations booked through the restaurant's own website are not free: they cost $0.25 per cover or a $49/month flat fee, a charge that is waived only on the higher Core and Pro tiers (archived plans page, 5 November 2025)

Treatwell

  • Treatwell charges 35 percent commission on the first booking from a client introduced through its marketplace, and the rate is subject to location
  • Online prepayments carry an additional 2.5 percent processing fee plus VAT
  • All commissions and fees are subject to VAT on top of the quoted percentages
  • The commercial model depends on marketplace introductions: there is no commission on direct or social media bookings, so the software is free only where the salon brings its own clients

Pricing, plan by plan

OpenTable

$39/month
  • Basic$39/month
    • Reservations
    • Table management
  • Core$249/month
    • Guest profiles
    • Marketing
  • Pro$449/month
    • Full features
    • Premium support

Treatwell

Free
  • FreeFree
    • Online booking
    • Business profile
    • 25% commission
  • Premium$49/month
    • Everything in Free
    • 15% commission
    • Advanced analytics

Which should you pick?

Choose OpenTable if

  • You need online reservations.
  • You work on Web, Ios, Android.
  • You also want table management.
OpenTable review

Choose Treatwell if

  • You need online booking platform.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want business profile.
Treatwell review

Questions people ask

Is OpenTable or Treatwell better?
Neither clearly leads. OpenTable starts at $39/month and Treatwell at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OpenTable or Treatwell?
Treatwell has a free tier; the other does not. Paid plans start at $39/month for OpenTable and Free for Treatwell.
Does OpenTable or Treatwell run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
Can I use Treatwell for free?
Yes. Treatwell has a free tier, so you can try it without paying. OpenTable starts at $39/month.
What is OpenTable best used for?
OpenTable is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Treatwell is typically brought in for.
What can OpenTable do that Treatwell cannot?
OpenTable covers Online reservations, Table management, Guest profiles, Waitlist. Treatwell covers Online booking platform, Business profile, Customer reviews, Appointment management. Both handle Web support, Ios support, Android support.
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