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Software · head to head

Caviar vs Treatwell

Caviar logo

Caviar

Software

Premium restaurant delivery service

From
$20/order
Rated
-
Full reviewWebsite
Treatwell logo

Treatwell

Software

Beauty and wellness booking platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Treatwell has a free tier, so it costs nothing to try first.
  • Each has a real cost: Caviar limited availability to 20 major metropolitan areas; Treatwell treatwell charges 35 percent commission on the first booking from a client introduced through its marketplace, and the rate is subject to location
  • They diverge on capability: Caviar covers Premium delivery, Treatwell covers Online booking platform.

Where they differ

Only the attributes on which Caviar and Treatwell actually diverge.

Attributes where Caviar and Treatwell differ
AttributeCaviarTreatwell
Starting price$20/orderFree
Free tierNoYes
Founded20122008

Identical on both: pricing model (transaction), platforms (Web, iOS, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Caviar

  • Premium delivery
  • Curated marketplace
  • Order management
  • Quality-focused
  • DoorDash
  • Toast
  • Square

Only in Treatwell

  • Online booking platform
  • Business profile
  • Customer reviews
  • Appointment management
  • Payment processing
  • Mobile app
  • Google
  • Facebook

Both cover

  • Analytics
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Caviar

  • Point of Salenot Treatwell
  • Order Managementnot Treatwell
  • Inventory Controlnot Treatwell
  • Staff Schedulingnot Treatwell

Treatwell

  • Listing a salon on the Treatwell consumer booking marketplacenot Caviar
  • Free salon calendar, POS and client records for freelancers and small teamsnot Caviar
  • Taking online prepaid bookings with daily payoutsnot Caviar

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Caviar

  • Limited availability to 20 major metropolitan areas
  • Service fee of 18 percent applied to all orders
  • Not available in all regions as standalone service

Treatwell

  • Treatwell charges 35 percent commission on the first booking from a client introduced through its marketplace, and the rate is subject to location
  • Online prepayments carry an additional 2.5 percent processing fee plus VAT
  • All commissions and fees are subject to VAT on top of the quoted percentages
  • The commercial model depends on marketplace introductions: there is no commission on direct or social media bookings, so the software is free only where the salon brings its own clients

Pricing, plan by plan

Caviar

$20/order
  • Standard$25/percent
    • Premium delivery
    • Curated placement

Treatwell

Free
  • FreeFree
    • Online booking
    • Business profile
    • 25% commission
  • Premium$49/month
    • Everything in Free
    • 15% commission
    • Advanced analytics

Which should you pick?

Choose Caviar if

  • You need premium delivery.
  • You work on Web, iOS, Android.
  • You also want curated marketplace.
Caviar review

Choose Treatwell if

  • You need online booking platform.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want business profile.
Treatwell review

Questions people ask

Is Caviar or Treatwell better?
Neither clearly leads. Caviar starts at $20/order and Treatwell at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Caviar or Treatwell?
Treatwell has a free tier; the other does not. Paid plans start at $20/order for Caviar and Free for Treatwell.
Does Caviar or Treatwell run on more platforms?
Caviar runs on Web, iOS, Android. Treatwell runs on Web, Ios, Android.
Can I use Treatwell for free?
Yes. Treatwell has a free tier, so you can try it without paying. Caviar starts at $20/order.
What is Caviar best used for?
Caviar is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Treatwell is typically brought in for.
What can Caviar do that Treatwell cannot?
Caviar covers Premium delivery, Curated marketplace, Order management, Quality-focused. Treatwell covers Online booking platform, Business profile, Customer reviews, Appointment management. Both handle Analytics, Web support, Ios support, Android support.

Answered from the vendors’ own pages

Caviar: What does Caviar charge for delivery?

A service fee of 18 percent is applied to each Caviar delivery order. The delivery fee ranges from $1.99 to $8.99 depending on distance and demand. Customers ordering for pickup pay no order minimums, service fee or delivery fee.

Source
Caviar: Is Caviar available as a standalone service?

No. Caviar was acquired by DoorDash in October 2019 and now operates as part of the DoorDash platform. DoorDash members with DashPass enjoy waived delivery fees and reduced service charges on Caviar orders.

Source
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