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Software · head to head

TouchBistro vs Treatwell

TouchBistro logo

TouchBistro

Software

All-in-one POS built for restaurants

From
$69/month
Rated
-
Full reviewWebsite
Treatwell logo

Treatwell

Software

Beauty and wellness booking platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Treatwell has a free tier, so it costs nothing to try first.
  • Each has a real cost: TouchBistro requires annual contracts with no monthly billing option; Treatwell treatwell charges 35 percent commission on the first booking from a client introduced through its marketplace, and the rate is subject to location
  • They diverge on capability: TouchBistro covers iPad POS, Treatwell covers Online booking platform.

Where they differ

Only the attributes on which TouchBistro and Treatwell actually diverge.

Attributes where TouchBistro and Treatwell differ
AttributeTouchBistroTreatwell
Starting price$69/monthFree
Pricing modelUnknowntransaction
Free tierNoYes
PlatformsiPadWeb, Ios, Android
Founded20102008

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in TouchBistro

  • iPad POS
  • Table management
  • Menu management
  • Staff scheduling
  • Inventory tracking
  • Customer relationship management
  • QuickBooks
  • Xero

Only in Treatwell

  • Online booking platform
  • Business profile
  • Customer reviews
  • Appointment management
  • Payment processing
  • Mobile app
  • Analytics
  • Google

Both cover

  • Ios support

What people use each for

The jobs each tool is most often brought in to do.

TouchBistro

  • Point of Salenot Treatwell
  • Order Managementnot Treatwell
  • Inventory Controlnot Treatwell
  • Staff Schedulingnot Treatwell

Treatwell

  • Listing a salon on the Treatwell consumer booking marketplacenot TouchBistro
  • Free salon calendar, POS and client records for freelancers and small teamsnot TouchBistro
  • Taking online prepaid bookings with daily payoutsnot TouchBistro

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

TouchBistro

  • Requires annual contracts with no monthly billing option
  • Add-on pricing for features like online ordering, reservations, loyalty programs is not transparent and requires custom quotes
  • Limited to iPad hardware, reducing flexibility compared to multi-device systems like Lightspeed or Clover
  • Mandatory use of TouchBistro Payments for new customers reduces payment processor options

Treatwell

  • Treatwell charges 35 percent commission on the first booking from a client introduced through its marketplace, and the rate is subject to location
  • Online prepayments carry an additional 2.5 percent processing fee plus VAT
  • All commissions and fees are subject to VAT on top of the quoted percentages
  • The commercial model depends on marketplace introductions: there is no commission on direct or social media bookings, so the software is free only where the salon brings its own clients

Pricing, plan by plan

TouchBistro

$69/month

No published plan breakdown. See the TouchBistro review.

Treatwell

Free
  • FreeFree
    • Online booking
    • Business profile
    • 25% commission
  • Premium$49/month
    • Everything in Free
    • 15% commission
    • Advanced analytics

Which should you pick?

Choose TouchBistro if

  • You need ipad pos.
  • You work on iPad.
  • You also want table management.
TouchBistro review

Choose Treatwell if

  • You need online booking platform.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want business profile.
Treatwell review

Questions people ask

Is TouchBistro or Treatwell better?
Neither clearly leads. TouchBistro starts at $69/month and Treatwell at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, TouchBistro or Treatwell?
Treatwell has a free tier; the other does not. Paid plans start at $69/month for TouchBistro and Free for Treatwell.
Does TouchBistro or Treatwell run on more platforms?
TouchBistro runs on iPad. Treatwell runs on Web, Ios, Android.
Can I use Treatwell for free?
Yes. Treatwell has a free tier, so you can try it without paying. TouchBistro starts at $69/month.
What is TouchBistro best used for?
TouchBistro is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Treatwell is typically brought in for.
What can TouchBistro do that Treatwell cannot?
TouchBistro covers iPad POS, Table management, Menu management, Staff scheduling. Treatwell covers Online booking platform, Business profile, Customer reviews, Appointment management. Both handle Ios support.

Answered from the vendors’ own pages

TouchBistro: Can TouchBistro process payments offline?

Yes. TouchBistro has offline payment capabilities where you can accept payments and store credit card information when offline, with transactions processing once Internet is restored. However, you cannot dip or tap the card in offline mode; you must swipe instead.

Source
TouchBistro: Can I integrate TouchBistro with DoorDash or Uber Eats?

Yes. TouchBistro integrates with delivery platforms through Deliverect and UrbanPiper, which aggregate orders from DoorDash, Uber Eats, and other services directly into your TouchBistro POS, eliminating manual order entry.

Source
TouchBistro: What are the minimum hardware requirements for TouchBistro?

TouchBistro runs on Apple iPads and works with compatible printers, cash drawers, and payment terminals. The system leverages iPad hardware you may already own, potentially reducing initial hardware costs compared to dedicated POS systems.

Source
TouchBistro: Do I have to sign a long-term contract with TouchBistro?

Yes. All TouchBistro plans require annual contracts, and the system requires TouchBistro Payments (powered by Chase) for payment processing on all new customer accounts.

Source
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