Softwr

Software · head to head

Grubhub vs Salonist

G

Grubhub

Software

Restaurant food delivery marketplace

From
$15/order
Rated
-
Salonist logo

Salonist

Software

Complete salon software from India

From
Free
Rated
-

The short version

  • Only Salonist has a free tier, so it costs nothing to try first.
  • Each has a real cost: Grubhub commission fees of 15-30% significantly reduce restaurant profit margins; Salonist free plan limited to 50 appointments per month
  • They diverge on capability: Grubhub covers Delivery network, Salonist covers Appointment booking.

Where they differ

Only the attributes on which Grubhub and Salonist actually diverge.

Attributes where Grubhub and Salonist differ
AttributeGrubhubSalonist
Starting price$15/orderFree
Pricing modeltransactionUnknown
Free tierNoYes
Founded20042017

Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Grubhub

  • Delivery network
  • Order management
  • Customer reach
  • Marketing tools
  • Analytics
  • Toast
  • Square
  • Olo

Only in Salonist

  • Appointment booking
  • Billing & invoicing
  • Inventory management
  • Staff management
  • GST compliance
  • Marketing automation
  • Business analytics
  • Razorpay

Both cover

  • Loyalty programs
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Grubhub

  • Point of Salenot Salonist
  • Order Managementnot Salonist
  • Inventory Controlnot Salonist
  • Staff Schedulingnot Salonist

Salonist

  • Indian salon managementnot Grubhub
  • GST billingnot Grubhub
  • Customer loyaltynot Grubhub
  • Inventory controlnot Grubhub

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Grubhub

  • Commission fees of 15-30% significantly reduce restaurant profit margins
  • Limited geographic coverage compared to competitors like DoorDash
  • Driver availability issues in some areas leading to canceled orders
  • Limited independent restaurant partnerships compared to competitors
  • Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)

Salonist

  • Free plan limited to 50 appointments per month
  • Pricing listed in AED (UAE currency) with regional variations
  • Offline capabilities not clearly documented for mobile app
  • Advanced AI features (AI Automation Marketing) only on Expert plan

Pricing, plan by plan

Grubhub

$15/order
  • Basic$15/percent
    • Marketplace listing
    • Order management
  • Standard$20/percent
    • Delivery
    • Marketing
  • Premium$25/percent
    • Priority placement
    • Promotions

Salonist

Free
  • Marketplace ListingFree
    • 50 appointments/month
    • Online booking
    • Staff scheduling
  • Essential$2900/year
    • Point of Sale
    • Sales reports
    • Customer history
  • Advance$4180/year
    • All Essential features
    • Customer surveys and loyalty
    • Gift cards and campaigns
  • Expert$6580/year
    • All Advance features
    • Multi-branch management
    • Dedicated account manager

Which should you pick?

Choose Grubhub if

  • You need delivery network.
  • You work on Web, Ios, Android.
  • You also want order management.

Choose Salonist if

  • You need appointment booking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want billing & invoicing.

Questions people ask

Is Grubhub or Salonist better?
Neither clearly leads. Grubhub starts at $15/order and Salonist at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Grubhub or Salonist?
Salonist has a free tier; the other does not. Paid plans start at $15/order for Grubhub and Free for Salonist.
Does Grubhub or Salonist run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
Can I use Salonist for free?
Yes. Salonist has a free tier, so you can try it without paying. Grubhub starts at $15/order.
What is Grubhub best used for?
Grubhub is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Salonist is typically brought in for.
What can Grubhub do that Salonist cannot?
Grubhub covers Delivery network, Order management, Customer reach, Marketing tools. Salonist covers Appointment booking, Billing & invoicing, Inventory management, Staff management. Both handle Loyalty programs, Web support, Ios support, Android support.

Answered from the vendors’ own pages

Grubhub: How much does Grubhub charge restaurants?

Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.

Source
Salonist: Does Salonist offer a free plan?

Salonist offers a free Marketplace Listing plan with 50 appointments/month, online booking, staff scheduling, and marketplace access. Unlimited staff are included on every plan.

Source
Grubhub: What does Grubhub cost customers?

Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.

Source
Salonist: What features are included in the Essential plan?

Essential ($2,900 AED/year or approximately $59/month) includes Point of Sale, sales reports, customer history, coupon management, retail product and expense tracking, automated reminders, memberships, e-wallet, and staff commission tracking.

Source
Grubhub: Does Grubhub offer promotional tools for restaurants?

Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.

Source
Salonist: Does Salonist support multiple locations?

Multi-branch management is available on the Expert plan ($6,580 AED/year) with centralized reporting and a dedicated account manager.

Source
Grubhub: Is Grubhub available in all cities?

No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.

Source
Salonist: What payment gateways does Salonist support?

Salonist integrates with multiple payment gateways including Stripe, PayPal, Razorpay, and other regional providers. The Advance plan and above include multiple payment integration options.

Source
Salonist: Does Salonist have a mobile app?

Yes, Salonist offers mobile apps for iOS and Android allowing clients to browse services, check prices, view customer reviews, and book appointments.

Source
Salonist: What is included in the Advance plan?

Advance ($4,180 AED/year or approximately $109/month) adds customer survey management, loyalty rewards, gift cards, SMS/email campaigns, inventory management, lead management system, and advanced onboarding to Essential features.

Source

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