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Software · head to head

Grubhub vs Phorest

G

Grubhub

Software

Restaurant food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite
Phorest logo

Phorest

Software

Salon software that grows your business

From
$99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Grubhub commission fees of 15-30% significantly reduce restaurant profit margins; Phorest no price is published for any of the seven plans, and every route ends at a quote request
  • They diverge on capability: Grubhub covers Delivery network, Phorest covers Appointment booking.

Where they differ

Only the attributes on which Grubhub and Phorest actually diverge.

Attributes where Grubhub and Phorest differ
AttributeGrubhubPhorest
Starting price$15/order$99/month
Pricing modeltransactionsubscription
PlatformsWeb, Ios, AndroidWeb, Ios, Android, Api
Founded20042003

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Grubhub

  • Delivery network
  • Order management
  • Customer reach
  • Marketing tools
  • Analytics
  • Loyalty programs
  • Toast
  • Square

Only in Phorest

  • Appointment booking
  • Client management
  • Point of sale
  • Marketing automation
  • Reputation management
  • Staff management
  • Inventory tracking
  • Business reports

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Grubhub

  • Point of Salenot Phorest
  • Order Managementnot Phorest
  • Inventory Controlnot Phorest
  • Staff Schedulingnot Phorest

Phorest

  • Salon and spa appointment booking with client recordsnot Grubhub
  • Marketing, memberships and staff management for beauty businessesnot Grubhub

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Grubhub

  • Commission fees of 15-30% significantly reduce restaurant profit margins
  • Limited geographic coverage compared to competitors like DoorDash
  • Driver availability issues in some areas leading to canceled orders
  • Limited independent restaurant partnerships compared to competitors
  • Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)

Phorest

  • No price is published for any of the seven plans, and every route ends at a quote request
  • There is no free trial at all, which the company states plainly
  • The product is described as suited to 3 or more staff, so a solo operator is outside the intended range
  • The branded booking app requires the Ultimate plan, and two way SMS, memberships, lead management and the ads manager are all Elite only

Pricing, plan by plan

Grubhub

$15/order
  • Basic$15/percent
    • Marketplace listing
    • Order management
  • Standard$20/percent
    • Delivery
    • Marketing
  • Premium$25/percent
    • Priority placement
    • Promotions

Phorest

$99/month
  • Grow$99/month
    • Appointment booking
    • Client management
    • POS
  • Elevate$179/month
    • Everything in Grow
    • Advanced marketing
    • Online booking
  • Innovate$299/month
    • Everything in Elevate
    • Multi-location
    • Advanced analytics

Which should you pick?

Choose Grubhub if

  • You need delivery network.
  • You work on Web, Ios, Android.
  • You also want order management.
Grubhub review

Choose Phorest if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want client management.
Phorest review

Questions people ask

Is Grubhub or Phorest better?
Neither clearly leads. Grubhub starts at $15/order and Phorest at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Grubhub or Phorest?
Grubhub starts at $15/order and Phorest at $99/month.
Does Grubhub or Phorest run on more platforms?
Grubhub runs on Web, Ios, Android. Phorest runs on Web, Ios, Android, Api.
What is Grubhub best used for?
Grubhub is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Phorest is typically brought in for.
What can Grubhub do that Phorest cannot?
Grubhub covers Delivery network, Order management, Customer reach, Marketing tools. Phorest covers Appointment booking, Client management, Point of sale, Marketing automation. Both handle Web support.

Answered from the vendors’ own pages

Grubhub: How much does Grubhub charge restaurants?

Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.

Source
Grubhub: What does Grubhub cost customers?

Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.

Source
Grubhub: Does Grubhub offer promotional tools for restaurants?

Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.

Source
Grubhub: Is Grubhub available in all cities?

No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.

Source
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Related pages

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