Softwr

Software · head to head

Grubhub vs SalonBiz

G

Grubhub

Software

Restaurant food delivery marketplace

From
$15/order
Rated
-
SalonBiz logo

SalonBiz

Software

Complete salon and spa management suite

From
$89/month
Rated
-

The short version

  • Each has a real cost: Grubhub commission fees of 15-30% significantly reduce restaurant profit margins; SalonBiz pricing is per location: $160 per month for Basic, $265 for Essential and $370 for Premium
  • They diverge on capability: Grubhub covers Delivery network, SalonBiz covers Appointment scheduling.

Where they differ

Only the attributes on which Grubhub and SalonBiz actually diverge.

Attributes where Grubhub and SalonBiz differ
AttributeGrubhubSalonBiz
Starting price$15/order$89/month
Pricing modeltransactionsubscription
PlatformsWeb, Ios, AndroidWeb, Windows
Founded20042005

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Grubhub

  • Delivery network
  • Order management
  • Customer reach
  • Marketing tools
  • Analytics
  • Loyalty programs
  • Toast
  • Square

Only in SalonBiz

  • Appointment scheduling
  • Point of sale
  • Inventory management
  • Client database
  • Staff management
  • Marketing automation
  • Business reporting
  • QuickBooks

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Grubhub

  • Point of Salenot SalonBiz
  • Order Managementnot SalonBiz
  • Inventory Controlnot SalonBiz
  • Staff Schedulingnot SalonBiz

SalonBiz

  • Salon appointment booking and point of sale priced per locationnot Grubhub
  • Integrated card payments through SalonBiz Paymentsnot Grubhub
  • Beauty school and institute management with student recordsnot Grubhub

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Grubhub

  • Commission fees of 15-30% significantly reduce restaurant profit margins
  • Limited geographic coverage compared to competitors like DoorDash
  • Driver availability issues in some areas leading to canceled orders
  • Limited independent restaurant partnerships compared to competitors
  • Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)

SalonBiz

  • Pricing is per location: $160 per month for Basic, $265 for Essential and $370 for Premium
  • Each tier caps service professionals at 5, 12 and 20 respectively, with extra staff sold in blocks of 10 at $55 per month
  • Not using SalonBiz Payments raises the monthly fee by $25 to $45 depending on tier
  • School and institute plans are capped at 100 students on Essential and 200 on Premium, with extra students at $15 per month per 25
  • Enterprise and multi location pricing is quote only with no published rate

Pricing, plan by plan

Grubhub

$15/order
  • Basic$15/percent
    • Marketplace listing
    • Order management
  • Standard$20/percent
    • Delivery
    • Marketing
  • Premium$25/percent
    • Priority placement
    • Promotions

SalonBiz

$89/month
  • Standard$89/month
    • Scheduling
    • POS
    • Client database
  • Premium$179/month
    • Everything in Standard
    • Inventory
    • Staff management

Which should you pick?

Choose Grubhub if

  • You need delivery network.
  • You work on Web, Ios, Android.
  • You also want order management.

Choose SalonBiz if

  • You need appointment scheduling.
  • You work on Web, Windows.
  • You also want point of sale.

Questions people ask

Is Grubhub or SalonBiz better?
Neither clearly leads. Grubhub starts at $15/order and SalonBiz at $89/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Grubhub or SalonBiz?
Grubhub starts at $15/order and SalonBiz at $89/month.
Does Grubhub or SalonBiz run on more platforms?
Grubhub runs on Web, Ios, Android. SalonBiz runs on Web, Windows.
What is Grubhub best used for?
Grubhub is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what SalonBiz is typically brought in for.
What can Grubhub do that SalonBiz cannot?
Grubhub covers Delivery network, Order management, Customer reach, Marketing tools. SalonBiz covers Appointment scheduling, Point of sale, Inventory management, Client database. Both handle Web support.

Answered from the vendors’ own pages

Grubhub: How much does Grubhub charge restaurants?

Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.

Source
Grubhub: What does Grubhub cost customers?

Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.

Source
Grubhub: Does Grubhub offer promotional tools for restaurants?

Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.

Source
Grubhub: Is Grubhub available in all cities?

No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.

Source

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