Logging · head to head
Grafana Loki vs Traceloop

Traceloop
Logging
LLM reliability platform with open-source observability and evaluation
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Grafana Loki grafana Cloud Logs Pro plan includes only 30-day retention; retention beyond 30 days requires Enterprise plan with minimum $25,000 annual commitment; Traceloop free tier limited to 50k spans per month and 24-hour retention, restricting production use
- They diverge on capability: Grafana Loki covers Log aggregation, Traceloop covers Open-source SDK (OpenLLMetry).
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Grafana Loki and Traceloop actually diverge.
| Attribute | Grafana Loki | Traceloop |
|---|---|---|
| Pricing model | freemium | Freemium with pay-as-you-go enterprise option |
| Platforms | Self-hosted (open source), Managed (Grafana Cloud Logs), Enterprise (self-managed with support) | Cloud, On-premises, Air-gapped, Python, TypeScript, Go, Ruby |
| Founded | 2014 | Unknown |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Logging).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Grafana Loki
- Log aggregation
- Label-based indexing
- LogQL language
- Cost-effective
- API
- Webhooks
- REST
- Web support
Only in Traceloop
- Open-source SDK (OpenLLMetry)
- Multi-provider support
- Observability platform integration
- Framework support
- Monitoring dashboard
- Evaluation system
- Deployment flexibility
What people use each for
The jobs each tool is most often brought in to do.
Grafana Loki
- Cost-sensitive organisations deploying Kubernetes and Prometheus ecosystemsnot Traceloop
- Teams needing index-free log aggregation for high-volume environmentsnot Traceloop
Traceloop
- Monitoring LLM application performance in productionnot Grafana Loki
- Instrumenting LLM apps with minimal code overheadnot Grafana Loki
- Continuous evaluation and quality scoring of LLM outputsnot Grafana Loki
- Debugging LLM application issues with full trace visibilitynot Grafana Loki
- Integrating observability data into existing monitoring stacksnot Grafana Loki
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Grafana Loki
- Grafana Cloud Logs Pro plan includes only 30-day retention; retention beyond 30 days requires Enterprise plan with minimum $25,000 annual commitment
- Open-source version requires self-hosting all infrastructure including storage and scaling
Traceloop
- Free tier limited to 50k spans per month and 24-hour retention, restricting production use
- Company acquisition by ServiceNow creates uncertainty about future roadmap
- Requires integration with separate observability platforms for visualization
- Less feature-rich than dedicated LLM evaluation platforms
Pricing, plan by plan
Grafana Loki
FreeNo published plan breakdown. See the Grafana Loki review.
Traceloop
Free- FreeFree
- 50,000 spans per month
- Up to 5 seats
- 24-hour data retention
- Enterprise$undefined/custom
- Unlimited spans per month
- Unlimited seats
- Custom data retention
Which should you pick?
Choose Grafana Loki if
- You need log aggregation.
- You want to start without paying.
- You work on Self-hosted (open source), Managed (Grafana Cloud Logs), Enterprise (self-managed with support).
- You also want label-based indexing.
Choose Traceloop if
- You need open-source sdk (openllmetry).
- You want to start without paying.
- You work on Cloud, On-premises, Air-gapped, Python, TypeScript, Go, Ruby.
- You also want multi-provider support.
Questions people ask
- Is Grafana Loki or Traceloop better?
- Neither clearly leads. Grafana Loki starts at Free and Traceloop at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Grafana Loki or Traceloop?
- Grafana Loki starts at Free and Traceloop at Free.
- Does Grafana Loki or Traceloop run on more platforms?
- Grafana Loki runs on Self-hosted (open source), Managed (Grafana Cloud Logs), Enterprise (self-managed with support). Traceloop runs on Cloud, On-premises, Air-gapped, Python, TypeScript, Go, Ruby.
- Can I use Grafana Loki for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Grafana Loki best used for?
- Grafana Loki is most often used for cost-sensitive organisations deploying kubernetes and prometheus ecosystems, teams needing index-free log aggregation for high-volume environments. Of those, cost-sensitive organisations deploying kubernetes and prometheus ecosystems and teams needing index-free log aggregation for high-volume environments are not what Traceloop is typically brought in for.
- What can Grafana Loki do that Traceloop cannot?
- Grafana Loki covers Log aggregation, Label-based indexing, LogQL language, Cost-effective. Traceloop covers Open-source SDK (OpenLLMetry), Multi-provider support, Observability platform integration, Framework support.
Answered from the vendors’ own pages
Grafana Loki: Is there a free tier for Grafana Cloud?
Yes, Grafana Cloud has a Free Forever plan at no cost with no registration required. The free tier is suitable for personal projects and early-stage startups.
SourceTraceloop: Is OpenLLMetry open-source?
Yes, OpenLLMetry is Traceloop's open-source SDK built on OpenTelemetry standards. It allows teams to instrument LLM applications with just 2 lines of code and send data to 25+ observability platforms.
SourceGrafana Loki: How long is data retained in Grafana's free plan?
The free tier retains metrics, logs, traces, and profiles for 14 days.
SourceTraceloop: What is the impact of ServiceNow acquisition?
Traceloop is joining ServiceNow, representing a strategic acquisition that will broaden enterprise adoption and integration capabilities. Current operations continue with free and enterprise options available.
SourceGrafana Loki: What is the minimum cost for Grafana Enterprise?
Grafana Enterprise has a minimum annual commitment of 25,000 dollars.
SourceTraceloop: How many LLM providers and frameworks does Traceloop support?
Traceloop supports 20+ LLM providers including OpenAI and Anthropic, and integrates with frameworks like LangChain and LlamaIndex. It can send data to 25+ observability platforms.
SourceGrafana Loki: Do I need a credit card to use Grafana's free tier?
No, Grafana Cloud's Free Forever plan requires no credit card to get started.
SourceGrafana Loki: How is Grafana Cloud billed?
Grafana Cloud Pro starts at 19 dollars per month with usage-based charges on top. Billing is monthly based on your consumption. Grafana offers automatic volume discounts based on your spending.
SourceRelated pages
More on Grafana Loki
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- Traceloop vs incident.io
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