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Cloud · head to head

Grafana Cloud vs Zipkin

Grafana Cloud logo

Grafana Cloud

Cloud

Composable observability platform

From
Free
Rated
-
Full reviewWebsite
Zipkin logo

Zipkin

Cloud

Distributed tracing system for microservice latency

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Grafana Cloud active Series (AS) billing model is difficult to predict and control; misconfiguration can cause sudden spikes and unexpected bills; Zipkin less active development and smaller community momentum than Jaeger
  • They diverge on capability: Grafana Cloud covers Grafana Dashboards, Zipkin covers Trace collection and search.

Where they differ

Only the attributes on which Grafana Cloud and Zipkin actually diverge.

Attributes where Grafana Cloud and Zipkin differ
AttributeGrafana CloudZipkin
Pricing modelUnknownOpen source, no licence fee
PlatformsWeb (Chrome, Edge, Firefox, Safari), APILinux, Docker, Kubernetes, Self-hosted
Founded2014Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Cloud).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Grafana Cloud

  • Grafana Dashboards
  • Prometheus Metrics
  • Loki Logs
  • Tempo Traces
  • Alerting
  • OnCall
  • Synthetic Monitoring
  • Incident Management

Only in Zipkin

  • Trace collection and search
  • Dependency diagram
  • Simple deployment
  • Pluggable storage

What people use each for

The jobs each tool is most often brought in to do.

Grafana Cloud

  • Infrastructure monitoringnot Zipkin
  • Application monitoringnot Zipkin
  • Log aggregationnot Zipkin
  • Distributed tracingnot Zipkin

Zipkin

  • Adding distributed tracing quickly without standing up heavy infrastructurenot Grafana Cloud
  • Java and Spring Boot estates, where instrumentation support is long-establishednot Grafana Cloud
  • Small deployments where Jaeger is more than the problem requiresnot Grafana Cloud

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Grafana Cloud

  • Active Series (AS) billing model is difficult to predict and control; misconfiguration can cause sudden spikes and unexpected bills
  • Reduced control and customization compared to self-hosted Grafana instances
  • Data sovereignty concerns for organizations requiring on-premises data retention
  • Limited reporting types compared to traditional BI tools for compliance and audit requirements

Zipkin

  • Less active development and smaller community momentum than Jaeger
  • Fewer features: sampling, storage options and UI are all more limited
  • The interface is dated and slower to work with on large trace volumes
  • Tracing alone still leaves metrics and logs in separate tools during an incident

Pricing, plan by plan

Grafana Cloud

Free
  • FreeFree
    • 10k active series (metrics)
    • 50GB logs/traces per month
    • 3 active users
  • Pro$19/month
    • Usage-based pricing beyond free tier
    • 8 USD per active visualization user
    • Included Grafana Alerting
  • Enterprise$25000/year
    • Minimum annual commitment
    • Full-service deployment options
    • Premium support

Zipkin

Free
  • ZipkinFree
    • Full functionality
    • No usage limits
    • Community support

Which should you pick?

Choose Grafana Cloud if

  • You need grafana dashboards.
  • You want to start without paying.
  • You work on Web (Chrome, Edge, Firefox, Safari), API.
  • You also want prometheus metrics.
Grafana Cloud review

Choose Zipkin if

  • You need trace collection and search.
  • You want to start without paying.
  • You work on Linux, Docker, Kubernetes, Self-hosted.
  • You also want dependency diagram.
Zipkin review

Questions people ask

Is Grafana Cloud or Zipkin better?
Neither clearly leads. Grafana Cloud starts at Free and Zipkin at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Grafana Cloud or Zipkin?
Grafana Cloud starts at Free and Zipkin at Free.
Does Grafana Cloud or Zipkin run on more platforms?
Grafana Cloud runs on Web (Chrome, Edge, Firefox, Safari), API. Zipkin runs on Linux, Docker, Kubernetes, Self-hosted.
Can I use Grafana Cloud for free?
Both have a free tier, so you can try either at no cost before committing.
What is Grafana Cloud best used for?
Grafana Cloud is most often used for infrastructure monitoring, application monitoring, log aggregation, distributed tracing. Of those, infrastructure monitoring and application monitoring are not what Zipkin is typically brought in for.
What can Grafana Cloud do that Zipkin cannot?
Grafana Cloud covers Grafana Dashboards, Prometheus Metrics, Loki Logs, Tempo Traces. Zipkin covers Trace collection and search, Dependency diagram, Simple deployment, Pluggable storage.

Answered from the vendors’ own pages

Grafana Cloud: What are the exact limits of Grafana Cloud's free tier?

Grafana Cloud free tier includes 10,000 active series for metrics, 50GB logs and traces per month, 3 active visualization users, and 14-day retention with community support. No credit card required.

Source
Zipkin: Is Zipkin free?

Yes, open source with no licence fee.

Grafana Cloud: How is Grafana Cloud billed, and what are the per-unit costs?

Grafana Cloud Pro tier starts at $19/month platform fee plus usage-based charges. Metrics cost $6.50 per 1,000 active series above free limits, logs and traces are charged per GB ingested, and visualization users are $8 per active user.

Source
Zipkin: Zipkin or Jaeger?

Jaeger has more momentum, more features and CNCF backing. Zipkin is lighter and quicker to stand up, and remains well supported in the Java and Spring ecosystem.

Grafana Cloud: Can I use Grafana Cloud for open-source Grafana deployments?

Grafana Cloud is the managed cloud service version. Open-source Grafana is free and can be self-hosted indefinitely on your own infrastructure.

Source
Zipkin: Does Zipkin work with OpenTelemetry?

Yes. OpenTelemetry can export to Zipkin, which is now the usual way to instrument for it.

Grafana Cloud: What observability signals does Grafana Cloud include?

Grafana Cloud includes metrics (via Mimir), logs (via Loki), traces (via Tempo), profiles, and synthetics, with unified querying and visualization across all signals.

Source
Grafana Cloud: Does Grafana Cloud include alerting and how is it priced?

Yes, Grafana Alerting is included at no additional charge across all tiers. Rule storage, evaluation, and notification delivery are covered by the platform fee with no per-alert or per-notification fees.

Source
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