CRM & Sales · head to head
Gong vs Microsoft Defender for Endpoint
Microsoft Defender for Endpoint
Security & Cybersecurity
Enterprise endpoint security built into Microsoft 365
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Gong pricing not published; custom quotes and high platform fees make budget forecasting difficult; Microsoft Defender for Endpoint pricing not published on public websites; quote required from Microsoft sales
- They diverge on capability: Gong covers Call recording, Microsoft Defender for Endpoint covers Threat & vulnerability management.
Where they differ
Only the attributes on which Gong and Microsoft Defender for Endpoint actually diverge.
| Attribute | Gong | Microsoft Defender for Endpoint |
|---|---|---|
| Starting price | $1600/user-per-year | On request |
| Pricing model | Unknown | quote |
| Platforms | Web, Cloud-based SaaS | Windows, macOS, Linux, iOS, Android |
| Category | CRM & Sales | Security & Cybersecurity |
| Founded | 2016 | 1975 |
Identical on both: free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Gong
- Call recording
- AI transcription
- Deal intelligence
- Market intelligence
- Team coaching
- Salesforce
- HubSpot
- Zoom
Only in Microsoft Defender for Endpoint
- Threat & vulnerability management
- Attack surface reduction
- Next-gen protection
- EDR
- Auto investigation
- Microsoft Threat Experts
- Threat analytics
- Secure score
Both cover
- ISO 27001
- HIPAA
What people use each for
The jobs each tool is most often brought in to do.
Gong
- Call analysisnot Microsoft Defender for Endpoint
- Deal forecastingnot Microsoft Defender for Endpoint
- Sales coachingnot Microsoft Defender for Endpoint
- Win/loss analysisnot Microsoft Defender for Endpoint
Microsoft Defender for Endpoint
- Enterprise endpoint security across Windows, macOS, Linux, Android, and iOS via Plans 1 or 2not Gong
- Small and medium-sized businesses using Microsoft Defender for Business as alternativenot Gong
- Organisations using Microsoft 365 E5 which includes Defender for Endpoint Plan 2not Gong
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Gong
- Pricing not published; custom quotes and high platform fees make budget forecasting difficult
- Built for sales calls only; limited contact center and multi-channel conversation coverage
- Forecasting and Engage modules use keyword-based analysis with 20-30 minute processing delay, not generative AI
- Conversation analysis cannot capture internal buyer meetings or decision-making discussions
Microsoft Defender for Endpoint
- Pricing not published on public websites; quote required from Microsoft sales
- Defender for Endpoint Plan 1 and Plan 2 do not include server licenses; additional licensing required for server protection
- Specific feature differences between Plan 1 and Plan 2 require consulting Microsoft documentation
Pricing, plan by plan
Gong
$1600/user-per-yearNo published plan breakdown. See the Gong review.
Microsoft Defender for Endpoint
On requestNo published plan breakdown. See the Microsoft Defender for Endpoint review.
Which should you pick?
Choose Gong if
- You need call recording.
- You work on Web, Cloud-based SaaS.
- You also want ai transcription.
Choose Microsoft Defender for Endpoint if
- You need threat & vulnerability management.
- You work on Windows, macOS, Linux, iOS, Android.
- You also want attack surface reduction.
Questions people ask
- Is Gong or Microsoft Defender for Endpoint better?
- Neither clearly leads. Gong starts at $1600/user-per-year and Microsoft Defender for Endpoint at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Gong or Microsoft Defender for Endpoint?
- Gong starts at $1600/user-per-year and Microsoft Defender for Endpoint at On request.
- Does Gong or Microsoft Defender for Endpoint run on more platforms?
- Gong runs on Web, Cloud-based SaaS. Microsoft Defender for Endpoint runs on Windows, macOS, Linux, iOS, Android.
- What is Gong best used for?
- Gong is most often used for call analysis, deal forecasting, sales coaching, win/loss analysis. Of those, call analysis and deal forecasting are not what Microsoft Defender for Endpoint is typically brought in for.
- What can Gong do that Microsoft Defender for Endpoint cannot?
- Gong covers Call recording, AI transcription, Deal intelligence, Market intelligence. Microsoft Defender for Endpoint covers Threat & vulnerability management, Attack surface reduction, Next-gen protection, EDR. Both handle ISO 27001, HIPAA.
Answered from the vendors’ own pages
Gong: How much does Gong cost?
Gong pricing starts around $1,600 per user per year, with a mandatory platform fee of $5,000-$50,000 annually. Exact pricing is custom and requires a sales consultation.
SourceGong: Does Gong integrate with Salesforce?
Yes. Gong integrates with Salesforce via REST API to import account data and export conversation summaries, enabling searchable calls by CRM fields.
SourceGong: What conversations can Gong capture?
Gong was built primarily for sales call analysis and captures calls through integrations with major dialer systems. Coverage for contact center and multi-channel conversations is limited.
SourceGong: Does Gong have an on-premise option?
Gong is a cloud-based SaaS platform without an on-premise deployment option. All conversation analysis and storage occurs in Gong's cloud infrastructure.
SourceRelated pages
More on Microsoft Defender for Endpoint
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