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Software · head to head

Galaxy Digital vs VolunteerHub

Galaxy Digital logo

Galaxy Digital

Software

Digital marketing platform for nonprofits

From
On request
Rated
-
VolunteerHub logo

VolunteerHub

Software

Volunteer management platform for nonprofits

From
On request
Rated
-

The short version

  • Each has a real cost: Galaxy Digital volunteer-focused tool, not a general-purpose social media management platform; VolunteerHub both published plans are billed annually and carry a set up fee on top of the monthly figure
  • They diverge on capability: Galaxy Digital covers Email marketing, VolunteerHub covers Volunteer database.

Where they differ

Only the attributes on which Galaxy Digital and VolunteerHub actually diverge.

Attributes where Galaxy Digital and VolunteerHub differ
AttributeGalaxy DigitalVolunteerHub
PlatformsWeb, Mobile-responsiveWeb, IOS, Android
Founded20092011

Identical on both: starting price (On request), pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Galaxy Digital

  • Email marketing
  • Social media management
  • Online advertising
  • Analytics
  • Automation
  • Facebook
  • Instagram
  • Mailchimp

Only in VolunteerHub

  • Volunteer database
  • Scheduling
  • Task management
  • Communication tools
  • Reporting
  • Google Calendar
  • Slack
  • IOS support

Both cover

  • Zapier
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Galaxy Digital

  • Business operationsnot VolunteerHub
  • Productivitynot VolunteerHub
  • Automationnot VolunteerHub

VolunteerHub

  • Scheduling and self-registration for volunteer shifts and eventsnot Galaxy Digital
  • Tracking volunteer hours and generating custom reportsnot Galaxy Digital
  • Recruiting volunteers through branded opportunity landing pagesnot Galaxy Digital

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Galaxy Digital

  • Volunteer-focused tool, not a general-purpose social media management platform
  • Enterprise-only pricing model with custom quotes
  • Acquired by Better Impact, creating transition uncertainty for existing customers

VolunteerHub

  • Both published plans are billed annually and carry a set up fee on top of the monthly figure
  • The entry Plus plan starts at $143 per month and Pro at $288 per month, both quoted as starting prices
  • Plans carry a user limit; only volunteers inactive for a full twelve months stop counting against it
  • Single Sign-On is an optional paid add-on on every tier including Enterprise, not an included feature
  • Background check integrations with Sterling Volunteers and PeopleFacts are optional paid add-ons on every tier
  • CRM integrations such as Raiser's Edge are optional add-ons rather than included
  • Volunteer fundraising is optional on Plus and Pro and carries a processing fee when used
  • The Enterprise tier has no published price and requires contacting sales

Pricing, plan by plan

Galaxy Digital

On request
  • Starter$99/month
    • Email marketing
    • Basic social media
  • Professional$299/month
    • Advanced analytics
    • Social media management
    • Automation

VolunteerHub

On request
  • Starter$75/month
    • Volunteer database
    • Scheduling
  • Professional$150/month
    • Advanced reporting
    • Mobile app
    • Integrations

Which should you pick?

Choose Galaxy Digital if

  • You need email marketing.
  • You work on Web, Mobile-responsive.
  • You also want social media management.

Choose VolunteerHub if

  • You need volunteer database.
  • You work on Web, IOS, Android.
  • You also want scheduling.

Questions people ask

Is Galaxy Digital or VolunteerHub better?
Neither clearly leads. Galaxy Digital starts at On request and VolunteerHub at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Galaxy Digital or VolunteerHub?
Galaxy Digital starts at On request and VolunteerHub at On request.
Does Galaxy Digital or VolunteerHub run on more platforms?
Galaxy Digital runs on Web, Mobile-responsive. VolunteerHub runs on Web, IOS, Android.
What is Galaxy Digital best used for?
Galaxy Digital is most often used for business operations, productivity, automation. Of those, business operations and productivity are not what VolunteerHub is typically brought in for.
What can Galaxy Digital do that VolunteerHub cannot?
Galaxy Digital covers Email marketing, Social media management, Online advertising, Analytics. VolunteerHub covers Volunteer database, Scheduling, Task management, Communication tools. Both handle Zapier, Web support.

Answered from the vendors’ own pages

Galaxy Digital: What does Galaxy Digital's Get Connected do?

Get Connected is a volunteer management platform that helps nonprofits recruit, schedule, track, and report on volunteer engagement at scale through centralized scheduling and impact reporting.

Source
Galaxy Digital: Does Get Connected integrate with social media platforms?

Yes. Get Connected includes social media integration with quick-share icons and direct posting to volunteers' social networks, plus live infographic-style impact reporting shareable on social media.

Source
Galaxy Digital: What is the current status of Galaxy Digital?

Get Connected by Galaxy Digital was acquired by and is now part of Better Impact, which continues to provide the volunteer management and social media integration services.

Source

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