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Developer Tools · head to head

Frappe vs Heap

Frappe logo

Frappe

Developer Tools

The Python web framework behind ERPNext, sold as managed hosting through Frappe Cloud

From
Free
Free plan
Yes
Full reviewWebsite
Heap logo

Heap

Technology

Product analytics for the modern product team

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Each has a real cost: Frappe the framework is strongly opinionated: its own ORM, templating and job queue mean general Python and Django experience transfers only partly, and onboarding a new developer takes weeks rather than days.; Heap no built-in A/B testing or feature flags; requires integration with separate tools for experimentation
  • They diverge on capability: Frappe covers DocType modelling, Heap covers Autocapture.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Frappe and Heap actually diverge.

Attributes where Frappe and Heap differ
AttributeFrappeHeap
Pricing modelPer month by site or serverUnknown
PlatformsWeb, Linux, DockerWeb, iOS, Android
CategoryDeveloper ToolsTechnology
FoundedUnknown2013

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Frappe

  • DocType modelling
  • Role and field permissions
  • Built-in REST API
  • Background jobs
  • Bench CLI
  • Frappe Cloud hosting
  • App marketplace
  • Multi-tenancy

Only in Heap

  • Autocapture
  • Retroactive analytics
  • Session replay
  • Funnel analysis
  • User segmentation
  • Path analysis
  • Data science
  • Virtual events

What people use each for

The jobs each tool is most often brought in to do.

Frappe

  • A team building an internal business application that needs permissions, audit trail and an API on day one rather than in month threenot Heap
  • An ERPNext user who wants managed hosting, automatic updates and offsite backups without hiring a systems administratornot Heap
  • An Indian or emerging-market business that wants to pay for application hosting in local currency at local price pointsnot Heap
  • A consultancy shipping custom vertical apps to clients on a shared framework with per-client site isolationnot Heap

Heap

  • User behavior analysisnot Frappe
  • Conversion optimizationnot Frappe
  • Product adoptionnot Frappe
  • Customer journey mappingnot Frappe
  • A/B testing analysisnot Frappe

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Frappe

  • The framework is strongly opinionated: its own ORM, templating and job queue mean general Python and Django experience transfers only partly, and onboarding a new developer takes weeks rather than days.
  • The developer pool is small and heavily concentrated in India, so hiring Frappe experience elsewhere is slow and expensive relative to mainstream stacks.
  • Documentation is uneven in depth and lags behind releases in places, so real answers often come from reading the source or the community forum.
  • Major version upgrades of the framework have historically broken custom apps that reach past the DocType layer, so bespoke code carries a recurring maintenance cost at each upgrade.
  • Frappe Cloud recommends against its cheapest Hetzner-backed option for mission-critical production, so the headline $5 entry price is not the price of a production-grade deployment.

Heap

  • No built-in A/B testing or feature flags; requires integration with separate tools for experimentation
  • Group analytics and advanced features require a sales conversation, not self-serve
  • Cloud-only deployment; no self-hosted option for data security or compliance requirements
  • Session replay lacks developer debugging tools compared to PostHog
  • Pricing for Growth and Pro plans requires direct sales contact; no transparency on how pricing scales

Pricing, plan by plan

Frappe

Free
  • Framework, self-hostedFree
    • MIT licensed, no licence fee
    • Install with bench on your own Linux servers
    • You carry updates, backups and security patching
  • Frappe Cloud Sites$5/month
    • Also listed at ₹410 per month
    • Shared servers with 150+ installable apps
    • Automatic updates and offsite backups
  • Frappe Cloud Servers$40/month
    • Also listed at ₹3,600 per month
    • Dedicated or shared virtual machines
    • Unlimited sites on your server

Heap

Free
  • FreeFree
    • Up to 10,000 monthly sessions
    • Basic charts
    • 6 months data history
  • Growth$undefined/custom
    • Custom session pricing
    • Sense AI assistant
    • 12 months data history
  • Pro$undefined/custom
    • Custom session pricing
    • Account analytics
    • Engagement matrix
  • Premier$undefined/custom
    • Custom session pricing
    • Data warehouse integration
    • Unlimited projects

Which should you pick?

Choose Frappe if

  • You need doctype modelling.
  • You want to start without paying.
  • You work on Web, Linux, Docker.
  • You also want role and field permissions.
Frappe review

Choose Heap if

  • You need autocapture.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want retroactive analytics.
Heap review

Questions people ask

Is Frappe or Heap better?
Neither clearly leads. Frappe starts at Free and Heap at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Frappe or Heap?
Frappe starts at Free and Heap at Free.
Does Frappe or Heap run on more platforms?
Frappe runs on Web, Linux, Docker. Heap runs on Web, iOS, Android.
Can I use Frappe for free?
Both have a free tier, so you can try either at no cost before committing.
What is Frappe best used for?
Frappe is most often used for a team building an internal business application that needs permissions, audit trail and an api on day one rather than in month three, an erpnext user who wants managed hosting, automatic updates and offsite backups without hiring a systems administrator, an indian or emerging-market business that wants to pay for application hosting in local currency at local price points, a consultancy shipping custom vertical apps to clients on a shared framework with per-client site isolation. Of those, a team building an internal business application that needs permissions, audit trail and an api on day one rather than in month three and an erpnext user who wants managed hosting, automatic updates and offsite backups without hiring a systems administrator are not what Heap is typically brought in for.
What can Frappe do that Heap cannot?
Frappe covers DocType modelling, Role and field permissions, Built-in REST API, Background jobs. Heap covers Autocapture, Retroactive analytics, Session replay, Funnel analysis.

Answered from the vendors’ own pages

Frappe: Is Frappe the same as ERPNext?

No. Frappe is the framework; ERPNext is the ERP application written on it. You can run Frappe without ERPNext to build your own applications.

Heap: What does Heap's autocapture feature do?

Heap's autocapture is a single code snippet that automatically captures every click, swipe, tap, pageview, and form fill on your website and apps without requiring manual event setup. Once installed, Heap captures the entire digital experience of every user on every platform with no ongoing engineering maintenance needed.

Source
Frappe: What licence is the framework under?

MIT, which is permissive and imposes no obligation to publish your changes, unlike the AGPL used by several open source ERP rivals.

Heap: What are Heap's pricing plans and how much do they cost?

Heap offers a Free plan for up to 10,000 monthly sessions. Growth, Pro, and Premier plans use custom session-based pricing that requires contacting sales for a quote. Free includes basic charts and 6 months data history. Growth adds the Sense AI assistant. Pro adds account analytics. Premier adds data warehouse integration and dedicated customer success management.

Source
Frappe: Can I pay in rupees?

Yes. Frappe Cloud publishes the same plans in Indian rupees, ₹410 a month for sites and ₹3,600 for servers, rather than converting a dollar price at checkout.

Heap: Does Heap include session replay and A/B testing?

Heap includes integrated session replay showing exactly what users did on your site. However, Heap does not include built-in A/B testing or feature flags. Teams requiring these capabilities must use separate tools or integrate with third-party platforms.

Source
Frappe: Do I have to use Frappe Cloud?

No, self-hosting with bench or Docker is fully supported and free. Frappe Cloud is a convenience purchase, and it funds the open source work.

Heap: What integrations does Heap support?

Heap supports over 100 integrations connecting to business tools including marketing platforms, CRMs, and data warehouses. This allows insights to reach relevant teams and ensures data flows to other business systems automatically.

Source
Heap: Does Heap offer self-hosting or is it cloud-only?

Heap is cloud-only and does not offer self-hosted options. Organizations requiring on-premises deployment should consider alternatives like PostHog which supports self-hosting alongside its cloud product.

Source
Heap: What is Sense and how does it help with analytics?

Sense Chat is Heap's AI assistant that enables users to access analytics without extensive technical knowledge. It allows teams to ask questions about user behavior and get answers directly without lengthy onboarding or technical expertise, making insights more accessible to non-technical stakeholders.

Source
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