Softwr

Remote Work · head to head

Fireflies.ai vs Webex

Fireflies.ai logo

Fireflies.ai

Remote Work

AI note-taking for teams

From
Free
Rated
-
Full reviewWebsite
Webex logo

Webex

Sales Enablement

Video conferencing and collaboration platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Fireflies.ai video recording limits by tier: Free tier has 2 hours, Pro tier 2 hours, Business tier 3 hours, Enterprise tier 4 hours; Webex listed on UK G-Cloud at £405 to £1,500 per unit per day for Cisco Webex Contact Centre, via reseller Node4 Ltd
  • They diverge on capability: Fireflies.ai covers Automatic transcription, Webex covers Video meetings.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Fireflies.ai and Webex actually diverge.

Attributes where Fireflies.ai and Webex differ
AttributeFireflies.aiWebex
Pricing modelfreemiumsubscription
PlatformsWeb, iOS, Android, Desktop, Chrome extensionWeb, Windows, Macos, Ios, Android
CategoryRemote WorkSales Enablement
Founded20181995

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fireflies.ai

  • Automatic transcription
  • Meeting summaries
  • Action item extraction
  • Speaker identification
  • Search functionality
  • Team sharing
  • Integration APIs
  • Zoom

Only in Webex

  • Video meetings
  • Screen sharing
  • Recording
  • Virtual backgrounds
  • Chat
  • Whiteboard
  • Breakout rooms
  • Outlook

Both cover

  • Microsoft Teams
  • Slack
  • SOC2
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Fireflies.ai

  • Meeting transcription and note-taking across teamsnot Webex
  • AI-powered meeting summaries in 100+ languagesnot Webex
  • Unlimited transcription and AI summaries on paid tiersnot Webex

Webex

  • Video meetingsnot Fireflies.ai
  • Team collaborationnot Fireflies.ai
  • Customer callsnot Fireflies.ai
  • Trainingnot Fireflies.ai

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fireflies.ai

  • Video recording limits by tier: Free tier has 2 hours, Pro tier 2 hours, Business tier 3 hours, Enterprise tier 4 hours
  • Storage quotas on Free and Pro tiers: Free tier limited to 400 minutes per team, Pro tier limited to 8,000 minutes per seat
  • AI credits allocation varies by tier, with lower tiers receiving limited credits for advanced AI features

Webex

  • Listed on UK G-Cloud at £405 to £1,500 per unit per day for Cisco Webex Contact Centre, via reseller Node4 Ltd

Pricing, plan by plan

Fireflies.ai

Free

No published plan breakdown. See the Fireflies.ai review.

Webex

Free
  • FreeFree
    • Unlimited 1:1 meetings
    • 100 participants
    • 40-minute limit for group
  • Standard$13.5/month
    • Unlimited meetings
    • 300 participants
    • Cloud recording

Which should you pick?

Choose Fireflies.ai if

  • You need automatic transcription.
  • You want to start without paying.
  • You work on Web, iOS, Android, Desktop, Chrome extension.
  • You also want meeting summaries.
Fireflies.ai review

Choose Webex if

  • You need video meetings.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want screen sharing.
Webex review

Questions people ask

Is Fireflies.ai or Webex better?
Neither clearly leads. Fireflies.ai starts at Free and Webex at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fireflies.ai or Webex?
Fireflies.ai starts at Free and Webex at Free.
Does Fireflies.ai or Webex run on more platforms?
Fireflies.ai runs on Web, iOS, Android, Desktop, Chrome extension. Webex runs on Web, Windows, Macos, Ios, Android.
Can I use Fireflies.ai for free?
Both have a free tier, so you can try either at no cost before committing.
What is Fireflies.ai best used for?
Fireflies.ai is most often used for meeting transcription and note-taking across teams, ai-powered meeting summaries in 100+ languages, unlimited transcription and ai summaries on paid tiers. Of those, meeting transcription and note-taking across teams and ai-powered meeting summaries in 100+ languages are not what Webex is typically brought in for.
What can Fireflies.ai do that Webex cannot?
Fireflies.ai covers Automatic transcription, Meeting summaries, Action item extraction, Speaker identification. Webex covers Video meetings, Screen sharing, Recording, Virtual backgrounds. Both handle Microsoft Teams, Slack, SOC2, Cloud deployment.

Answered from the vendors’ own pages

Fireflies.ai: Does Fireflies.ai have a free plan?

Yes, Fireflies has a free plan with unlimited transcription and AI summaries. The free plan includes 400 minutes of storage per team and 20 AI credits.

Source
Fireflies.ai: What are Fireflies.ai's paid plan prices?

Fireflies offers three paid tiers: Pro at $10/seat/month (billed annually, $18/month if monthly), Business at $19/seat/month (billed annually, $29/month if monthly), and Enterprise at $39/seat/month (annual billing only).

Source
Fireflies.ai: How much storage do Fireflies plans include?

The free plan includes 400 minutes of storage per team. Pro includes 8,000 minutes per seat. Business and Enterprise plans offer unlimited storage.

Source
Fireflies.ai: What is the most popular Fireflies plan?

The Business plan at $19/seat/month (billed annually) is marked as the most popular option. It includes unlimited storage, 30 AI credits, multi-language mode, and conversation intelligence.

Source
Fireflies.ai: What discount does annual billing provide on Fireflies?

Annual billing saves up to 44% compared to monthly pricing across all paid tiers.

Source
Share

Related pages

More on Fireflies.ai

More on Webex

Keep looking

Other head to heads