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Productivity · head to head

FigJam vs LINE WORKS

FigJam logo

FigJam

Productivity

Free online whiteboard for teams

From
Free
Rated
-
Full reviewWebsite
LINE WORKS logo

LINE WORKS

Communication

Business chat built on the LINE interface, aimed at Japanese firms whose staff and customers already use LINE

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FigJam organization and Enterprise tiers are billed annually only, with no monthly billing option; LINE WORKS the external LINE bridge, which is the main reason to choose it, only matters where LINE has consumer penetration, so buyers outside Japan, Taiwan and Thailand are paying for a feature they cannot use.
  • They diverge on capability: FigJam covers Infinite whiteboard, LINE WORKS covers External LINE messaging.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which FigJam and LINE WORKS actually diverge.

Attributes where FigJam and LINE WORKS differ
AttributeFigJamLINE WORKS
Pricing modelfreemiumPer user per month
PlatformsWeb, Windows, Macos, Ios, AndroidWeb, iOS, Android, Windows, macOS
CategoryProductivityCommunication
Founded2012Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FigJam

  • Infinite whiteboard
  • Real-time collaboration
  • Sticky notes
  • Drawing tools
  • Shapes
  • Widgets
  • Templates
  • Voting

Only in LINE WORKS

  • External LINE messaging
  • Chat and channels
  • Voice and video calls
  • Shared address book
  • Calendar and bulletin board
  • Drive
  • Business email
  • Admin controls

What people use each for

The jobs each tool is most often brought in to do.

FigJam

  • Teams running collaborative brainstorming and whiteboarding sessions bundled into an existing Figma plannot LINE WORKS

LINE WORKS

  • A Japanese retail or service chain whose customers expect to book and enquire over LINE rather than emailnot FigJam
  • A clinic, dealership or estate agency that needs customer conversations on LINE but under corporate retention and auditnot FigJam
  • A Japanese SME under 30 staff that wants managed business chat at no licence cost on the free tiernot FigJam
  • The Japanese subsidiary of a foreign group that needs a local tool for front-line staff alongside the group standardnot FigJam

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FigJam

  • Organization and Enterprise tiers are billed annually only, with no monthly billing option
  • Free Starter plan caps AI credit usage at 150 credits per day and 500 per month, well below the 3,000 monthly AI credits on a Professional full seat

LINE WORKS

  • The external LINE bridge, which is the main reason to choose it, only matters where LINE has consumer penetration, so buyers outside Japan, Taiwan and Thailand are paying for a feature they cannot use.
  • The free tier caps total storage at 5GB across the whole organisation, not per user, so a team sharing photos or documents exhausts it within weeks and is pushed onto a paid plan.
  • Business email is only on the Advanced plan at 800 yen per user, so an organisation wanting both chat and mail pays nearly double the Standard rate for every seat including staff who only chat.
  • Developer documentation, support and the integration catalogue are strongest in Japanese, which makes it awkward to administer from a non-Japanese IT function.
  • It has no serious developer or engineering workflow story, so organisations that also run Slack or Teams for technical teams end up maintaining two chat systems and two directories.

Pricing, plan by plan

FigJam

Free
  • FreeFree
    • Unlimited editable boards
    • Basic tools
    • Unlimited viewers
  • Paid$5/month
    • Everything in Free
    • Advanced templates
    • Moderation tools

LINE WORKS

Free
  • FreeFree
    • Up to 30 users
    • 5GB total storage
    • Chat, calls, calendar and address book
  • Standard$450/month
    • Unlimited users
    • 1TB shared storage
    • Annual contract price, 540 yen monthly
  • Advanced$800/month
    • Everything in Standard
    • Business email
    • 100TB shared storage

Which should you pick?

Choose FigJam if

  • You need infinite whiteboard.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want real-time collaboration.
FigJam review

Choose LINE WORKS if

  • You need external line messaging.
  • You want to start without paying.
  • You work on Web, iOS, Android, Windows, macOS.
  • You also want chat and channels.
LINE WORKS review

Questions people ask

Is FigJam or LINE WORKS better?
Neither clearly leads. FigJam starts at Free and LINE WORKS at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FigJam or LINE WORKS?
FigJam starts at Free and LINE WORKS at Free.
Does FigJam or LINE WORKS run on more platforms?
FigJam runs on Web, Windows, Macos, Ios, Android. LINE WORKS runs on Web, iOS, Android, Windows, macOS.
Can I use FigJam for free?
Both have a free tier, so you can try either at no cost before committing.
What is FigJam best used for?
FigJam is most often used for teams running collaborative brainstorming and whiteboarding sessions bundled into an existing figma plan. Of those, teams running collaborative brainstorming and whiteboarding sessions bundled into an existing figma plan is not what LINE WORKS is typically brought in for.
What can FigJam do that LINE WORKS cannot?
FigJam covers Infinite whiteboard, Real-time collaboration, Sticky notes, Drawing tools. LINE WORKS covers External LINE messaging, Chat and channels, Voice and video calls, Shared address book.

Answered from the vendors’ own pages

FigJam: Is FigJam included with Figma or sold separately?

FigJam is included at no additional cost with all Figma plans, from the free Starter plan through Enterprise.

Source
LINE WORKS: Can LINE WORKS really message ordinary LINE users?

Yes. That is its core differentiator and the reason Japanese customer-facing businesses buy it.

FigJam: How many AI credits does each Figma plan include for FigJam?

The Professional plan includes 3,000 AI credits per month, Organization plan includes 3,500 AI credits per month, and Enterprise plan includes 4,250 AI credits per month. Starter (free) does not include AI features.

Source
LINE WORKS: Is there a free plan?

Yes, up to 30 users with 5GB of total organisation storage.

FigJam: What can I do with FigJam's open sessions feature?

FigJam allows anyone to join open sessions for 24 hours without needing a Figma account, and you can create unlimited open sessions across your team.

Source
LINE WORKS: Does the Standard plan include email?

No. Business email is Advanced only, at 800 yen per user per month on an annual contract.

FigJam: What diagramming capabilities does FigJam include?

FigJam includes advanced shapes for technical diagramming such as AWS, GCP, Azure, and Kubernetes components, plus standard diagramming tools and connectors. All these features are available on every paid plan.

Source
LINE WORKS: Is it worth buying outside Japan?

Generally no. Without the consumer LINE bridge it competes poorly against Slack, Teams or Lark on features and ecosystem.

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