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Productivity · head to head

FigJam vs Supernormal

FigJam logo

FigJam

Productivity

Free online whiteboard for teams

From
Free
Rated
-
Full reviewWebsite
Supernormal logo

Supernormal

Productivity

AI meeting notes captured from the desktop app without sending a bot into the call

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FigJam organization and Enterprise tiers are billed annually only, with no monthly billing option; Supernormal credit consumption varies by task complexity and no rate card is published, so a team cannot forecast whether fifty credits covers a month of work until it has spent one, which makes the paid tiers hard to size.
  • They diverge on capability: FigJam covers Infinite whiteboard, Supernormal covers Bot-free desktop capture.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which FigJam and Supernormal actually diverge.

Attributes where FigJam and Supernormal differ
AttributeFigJamSupernormal
Pricing modelfreemiumPer month by credits
PlatformsWeb, Windows, Macos, Ios, AndroidWeb, macOS, Windows, Chrome
Founded2012Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Productivity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FigJam

  • Infinite whiteboard
  • Real-time collaboration
  • Sticky notes
  • Drawing tools
  • Shapes
  • Widgets
  • Templates
  • Voting

Only in Supernormal

  • Bot-free desktop capture
  • Structured notes
  • Custom templates
  • Generated work output
  • Credit rollover
  • Admin governance
  • Sharing and search
  • Multi-platform capture

What people use each for

The jobs each tool is most often brought in to do.

FigJam

  • Teams running collaborative brainstorming and whiteboarding sessions bundled into an existing Figma plannot Supernormal

Supernormal

  • Client-facing consultants whose customers refuse to admit a recording bot but who still need an accurate record of what was agreednot FigJam
  • A recruiter running back-to-back interviews who wants structured notes per candidate without an extra participant appearing to the candidatenot FigJam
  • A small team that wants meeting output turned directly into a document or deck rather than into a transcript someone must rewritenot FigJam
  • A regulated organisation needing SSO, audit logs and retention controls over meeting records without deploying an enterprise suitenot FigJam

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FigJam

  • Organization and Enterprise tiers are billed annually only, with no monthly billing option
  • Free Starter plan caps AI credit usage at 150 credits per day and 500 per month, well below the 3,000 monthly AI credits on a Professional full seat

Supernormal

  • Credit consumption varies by task complexity and no rate card is published, so a team cannot forecast whether fifty credits covers a month of work until it has spent one, which makes the paid tiers hard to size.
  • Team and Business include the same fifty credits, so the higher tier buys governance rather than capacity, and a heavy user hitting the ceiling gains nothing by upgrading.
  • Capturing without a visible bot removes the prompt that reminds participants they are being recorded, but not the legal consent obligation in two-party consent jurisdictions, and the product makes that omission easy.
  • Desktop capture depends on the application running on the meeting host's machine, so a participant joining from a phone, a locked-down corporate laptop or a browser without the extension gets nothing.
  • The category is crowded with better-funded competitors bundled into Zoom, Microsoft and Google subscriptions customers already pay for, which puts sustained pressure on a small independent vendor and on the value of standardising a team on it.

Pricing, plan by plan

FigJam

Free
  • FreeFree
    • Unlimited editable boards
    • Basic tools
    • Unlimited viewers
  • Paid$5/month
    • Everything in Free
    • Advanced templates
    • Moderation tools

Supernormal

Free
  • FreeFree
    • 15 credits a month
    • Maximum 5 credits a day
    • Desktop meeting capture without bots
  • Team$20/month
    • 50 credits a month
    • No daily credit cap
    • Credit rollover
  • Business$40/month
    • 50 credits a month, the same allowance as Team
    • SSO
    • Audit logs

Which should you pick?

Choose FigJam if

  • You need infinite whiteboard.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want real-time collaboration.
FigJam review

Choose Supernormal if

  • You need bot-free desktop capture.
  • You want to start without paying.
  • You work on Web, macOS, Windows, Chrome.
  • You also want structured notes.
Supernormal review

Questions people ask

Is FigJam or Supernormal better?
Neither clearly leads. FigJam starts at Free and Supernormal at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FigJam or Supernormal?
FigJam starts at Free and Supernormal at Free.
Does FigJam or Supernormal run on more platforms?
FigJam runs on Web, Windows, Macos, Ios, Android. Supernormal runs on Web, macOS, Windows, Chrome.
Can I use FigJam for free?
Both have a free tier, so you can try either at no cost before committing.
What is FigJam best used for?
FigJam is most often used for teams running collaborative brainstorming and whiteboarding sessions bundled into an existing figma plan. Of those, teams running collaborative brainstorming and whiteboarding sessions bundled into an existing figma plan is not what Supernormal is typically brought in for.
What can FigJam do that Supernormal cannot?
FigJam covers Infinite whiteboard, Real-time collaboration, Sticky notes, Drawing tools. Supernormal covers Bot-free desktop capture, Structured notes, Custom templates, Generated work output.

Answered from the vendors’ own pages

FigJam: Is FigJam included with Figma or sold separately?

FigJam is included at no additional cost with all Figma plans, from the free Starter plan through Enterprise.

Source
Supernormal: Does Supernormal join my meeting as a bot?

No. It captures from the desktop application, so no additional participant appears in the call. That is its main differentiator.

FigJam: How many AI credits does each Figma plan include for FigJam?

The Professional plan includes 3,000 AI credits per month, Organization plan includes 3,500 AI credits per month, and Enterprise plan includes 4,250 AI credits per month. Starter (free) does not include AI features.

Source
Supernormal: How much does it cost?

Free gives 15 credits a month capped at 5 a day. Team is $20 a month and Business is $40 a month, both with 50 credits.

FigJam: What can I do with FigJam's open sessions feature?

FigJam allows anyone to join open sessions for 24 hours without needing a Figma account, and you can create unlimited open sessions across your team.

Source
Supernormal: What does a credit buy?

Credits are consumed by tasks and usage varies with complexity. The vendor does not publish per-task rates, which is the weak point of the pricing model.

FigJam: What diagramming capabilities does FigJam include?

FigJam includes advanced shapes for technical diagramming such as AWS, GCP, Azure, and Kubernetes components, plus standard diagramming tools and connectors. All these features are available on every paid plan.

Source
Supernormal: Do I still need consent to record?

Yes. Removing the visible bot does not remove the legal requirement in jurisdictions that require all parties to consent. Treat the absence of a prompt as a compliance risk, not a feature.

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