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Maps · head to head

Felt vs Trimble Unity Maintain

Felt logo

Felt

Maps

Collaborative browser mapping with a free non-commercial tier and annual-only paid contracts

From
Free
Rated
-
Full reviewWebsite
Trimble Unity Maintain logo

Trimble Unity Maintain

Government

GIS-centric public asset and work management, the product formerly sold as Cityworks

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Felt has a free tier, so it costs nothing to try first.
  • Each has a real cost: Felt felt publishes no prices for Professional or Enterprise, so buyers cannot compare against ArcGIS Online or QGIS with hosting without entering a sales process; Trimble Unity Maintain esri ArcGIS is a hard prerequisite, so an organisation without it faces a second substantial licence and a GIS programme before the maintenance system can be used at all.
  • They diverge on capability: Felt covers Real-time collaboration, Trimble Unity Maintain covers Built on ArcGIS.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Felt and Trimble Unity Maintain actually diverge.

Attributes where Felt and Trimble Unity Maintain differ
AttributeFeltTrimble Unity Maintain
Starting priceFreeOn request
Free tierYesNo
PlatformsWeb, iOS, AndroidWeb, iOS, Android, Windows
CategoryMapsGovernment

Identical on both: pricing model (quote), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Felt

  • Real-time collaboration
  • Drag and drop data
  • Unlimited viewers
  • Field app with offline support
  • Dashboards
  • Live cloud sources
  • API and SDK

Only in Trimble Unity Maintain

  • Built on ArcGIS
  • Service requests
  • Work order management
  • Permits and licensing
  • Mobile field access
  • Storeroom and inventory
  • Operational Insights
  • AgileAssets convergence

What people use each for

The jobs each tool is most often brought in to do.

Felt

  • An environmental consultancy that needs a client to view and comment on survey results without installing GIS softwarenot Trimble Unity Maintain
  • A utility field crew collecting asset condition offline and syncing to the same map the office is looking atnot Trimble Unity Maintain
  • A planning department sharing a proposal map with the public where the viewer count is unpredictable and viewer seats would be uncostednot Trimble Unity Maintain
  • A team of analysts who each hold data in different formats and want one map assembled in an afternoon rather than a weeknot Trimble Unity Maintain

Trimble Unity Maintain

  • A water utility wanting valve exercising and hydrant flushing recorded against the same GIS features the engineering team maintainsnot Felt
  • A city consolidating a citizen service request line, work orders and inspections into one location-based systemnot Felt
  • A state transportation department managing pavement and bridge assets with linear referencing rather than point assetsnot Felt
  • A public works department that has already licensed ArcGIS Enterprise and wants to avoid rekeying its asset inventorynot Felt

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Felt

  • Felt publishes no prices for Professional or Enterprise, so buyers cannot compare against ArcGIS Online or QGIS with hosting without entering a sales process
  • Paid tiers are annual contract only with no monthly option, which excludes consultancies that need a tool for a single short engagement and forces them to the free non-commercial tier they are not licensed to use for client work
  • The API, JavaScript SDK and live warehouse connections are enterprise-only, so a mid-sized team that wants programmatic access has to buy the top tier rather than pay for one capability
  • Analytical depth is limited: there is no meaningful geoprocessing, topology checking or model building, so Felt sits beside a real GIS rather than replacing one
  • The Professional tier caps data processing at 25 GB a month and map views at 100,000 a month, which are easy to exceed with raster imagery or a public-facing map, and the overage terms are not published either

Trimble Unity Maintain

  • Esri ArcGIS is a hard prerequisite, so an organisation without it faces a second substantial licence and a GIS programme before the maintenance system can be used at all.
  • The product is mid-rename from Cityworks to Trimble Unity Maintain with transition timelines Trimble has not committed to publicly, leaving contracts, documentation and integrator experience split between two names.
  • CVE-2025-0994, a deserialisation flaw in Cityworks, was exploited in the wild and listed by CISA in February 2025, which makes on-premise deployments a patching obligation rather than a set-and-forget install.
  • Because assets live in the GIS, changing the asset model is a GIS division change, so maintenance teams cannot restructure their own hierarchy without another department in the loop.
  • It is built for North American public sector practice, and the permitting, funding source and reporting models do not map cleanly onto other countries or onto private industrial estates.

Pricing, plan by plan

Felt

Free
  • PersonalFree
    • Free forever for non-commercial mapping
    • Map creation, upload and sharing
    • Not licensed for commercial use
  • Professional$undefined/year
    • 10 full-access seats with unlimited viewers
    • 25 GB of data processing per month
    • 100,000 map views per month
  • Enterprise$undefined/year
    • Live cloud sources including Postgres, Snowflake, BigQuery, Databricks and S3
    • REST API and JavaScript SDK
    • AI features

Trimble Unity Maintain

On request
  • Trimble Unity Maintain$undefined/year
    • Annual subscription sized by population served, asset volume and user count
    • Esri ArcGIS Enterprise or ArcGIS Online licensing required separately
    • Hosted and on-premise deployment priced differently

Which should you pick?

Choose Felt if

  • You need real-time collaboration.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want drag and drop data.
Felt review

Choose Trimble Unity Maintain if

  • You need built on arcgis.
  • You work on Web, iOS, Android, Windows.
  • You also want service requests.
Trimble Unity Maintain review

Questions people ask

Is Felt or Trimble Unity Maintain better?
Neither clearly leads. Felt starts at Free and Trimble Unity Maintain at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Felt or Trimble Unity Maintain?
Felt has a free tier; the other does not. Paid plans start at Free for Felt and On request for Trimble Unity Maintain.
Does Felt or Trimble Unity Maintain run on more platforms?
Felt runs on Web, iOS, Android. Trimble Unity Maintain runs on Web, iOS, Android, Windows.
Can I use Felt for free?
Yes. Felt has a free tier, so you can try it without paying. Trimble Unity Maintain starts at On request.
What is Felt best used for?
Felt is most often used for an environmental consultancy that needs a client to view and comment on survey results without installing gis software, a utility field crew collecting asset condition offline and syncing to the same map the office is looking at, a planning department sharing a proposal map with the public where the viewer count is unpredictable and viewer seats would be uncosted, a team of analysts who each hold data in different formats and want one map assembled in an afternoon rather than a week. Of those, an environmental consultancy that needs a client to view and comment on survey results without installing gis software and a utility field crew collecting asset condition offline and syncing to the same map the office is looking at are not what Trimble Unity Maintain is typically brought in for.
What can Felt do that Trimble Unity Maintain cannot?
Felt covers Real-time collaboration, Drag and drop data, Unlimited viewers, Field app with offline support. Trimble Unity Maintain covers Built on ArcGIS, Service requests, Work order management, Permits and licensing.

Answered from the vendors’ own pages

Felt: What does Felt cost?

Felt does not publish prices for Professional or Enterprise. Personal is free but licensed for non-commercial use only.

Trimble Unity Maintain: Is Cityworks discontinued?

Not discontinued, renamed. It is becoming Trimble Unity Maintain, converging with AgileAssets, and Trimble has not published a final transition date.

Felt: Can I pay monthly?

No. Paid plans are annual contracts. There is a 7 day trial of Professional.

Trimble Unity Maintain: Do I need Esri ArcGIS?

Yes. The product is built on ArcGIS and cannot be deployed without an Esri licence.

Felt: Do viewers cost anything?

No. Viewer access is unlimited on the paid plans, which is the main reason organisations with large map audiences choose it.

Trimble Unity Maintain: Was there a security incident?

Yes. CVE-2025-0994 in Cityworks was exploited in the wild and added to the CISA known exploited vulnerabilities catalogue in February 2025.

Felt: Is there a nonprofit discount?

Yes, 30 per cent for verified United States nonprofits, and free access for verified students and classrooms.

Trimble Unity Maintain: Can it handle roads and pavement as well as pipes?

Yes, through the AgileAssets lineage now inside the Unity Maintain family, which adds linear referencing for transportation assets.

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